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1515 W 3rd St, Cleveland, OH 44113-1403
+1 216-623-1300
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  • Excellent56%
  • Very good17%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
Closed Now
All hours
American, Gluten Free Options, Vegetarian Friendly
1515 W 3rd St, Cleveland, OH 44113-1403
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Reviews (62)
Traveller rating
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1 - 10 of 62 reviews

Reviewed 28 June 2017 via mobile

We had a business lunch here and I was most impressed with the fabulous service. Very unimposing yet attentive . Lovely atmosphere. I had the crab BLT which was very good. Not sure the chips were homemade , but they were very good. Lovely presentation.

Thank Carol M
Reviewed 3 April 2017

I don't know why the most recent reviews for Muse rate it as mediocre. Our lunch was delicious and the service was excellent. I had the short rib and risotto special and my wife had the tuna nicoise salad. Both were great. The construction going...More

Thank Jim M
Reviewed 27 January 2017

Went to Muse to celebrate the holidays with friends. We've been to Muse several times and always had a positive experience, so we had no reason to believe this time would be any different. While Muse is still cozy and well-appointed, I found the food...More

Thank cabolina
Carlos G, Manager at Muse, responded to this reviewResponded 29 January 2017

Dear cabolina, I'm very sorry to hear that you had a poor experience in MUSE and I would like to take this opportunity to apologize for that. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service...More

Reviewed 8 January 2017

When my husband and I stay at the Ritz Carlton in Cleveland, Ohio, we always dine at the Muse Restaurant. It has always been a five star experience. This time, not so. The first dinner reservation begins at 5:30 p.m. Due to the lounge being...More

Thank Lorrie C
RitzCarltonCleveland, General Manager at Muse, responded to this reviewResponded 9 January 2017

Dear Lorrie, Thank you for choosing The Ritz-Carlton for your recent visit to Cleveland, and for posting your TripAdvisor feedback. We are so sorry to learn that your overall stay was affected by your MUSE dining experience. Your opinion is very important to us, especially...More

Reviewed 19 December 2016

We are down here often and have eaten at the Lobby Lounge/Muse under construction. As the Lobby lounge it has been good but pricey. What we had this past weekend was bad and pricey. The best part were the below average frozen then re-heated wings....More

Thank xcapeohio
RitzCarltonCleveland, General Manager at Muse, responded to this reviewResponded 21 December 2016

Dear xcapeohio, We appreciate you taking the time to share your experience with us. Thanks to your very constructive comments, we will be addressing this problem. Please reach out to me directly should you ever have the opportunity to dine with us again. I would...More

Reviewed 25 August 2016 via mobile

Have been here several times, but was unaware that they are renovating. That meant two things, that the meal was served in the lobby bar instead of the normal dining area and we had a light symphony of jackhammers. Otherwise not much different. The food...More

Thank Chris44145
Reviewed 7 August 2016

They have very good food here but it is pricey. I'm not sure the food is worth the price. This is why I gave them a 4. I think they are over-priced.

Thank xcapeohio
Reviewed 25 July 2016

Hopefully, Cleveland has better restaurants than Muse. If you crave white tablecloths, good service and an unimaginative menu, then Muse is your place. Otherwise skip it and venture out to somewhere better. Was there for a business function. Waiter was excellent and paid attention to...More

Thank Pearlvision33
Management response:Responded 30 July 2016

Dear Pearlvision33, Thank you for taking the time to provide your valuable feedback. I would love the opportunity to speak with you about your experience and can be reached at 216-902-5228. Warmest Regards, Michelle Thomas

Reviewed 25 June 2016

Very appealing menu in an elegant setting. Our party of 8 enjoyed every dish ordered....delicious Cornish Game Hen soup, crab, assortment of burger selections, something special for any taste craving. Our waiter informed me the steak quesadillas I ordered were overcooked, so on his own...More

Thank MilkmaidTS
Reviewed 25 June 2016

Had a private birthday dinner for a family member. Staff was terrific arranging amenities and a personalized cake, and then the server was terrific accommodating vegetarians and special requests. Food was pricey but first-rate!

Thank Christopher P
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 40 - US$ 50
Dinner, Breakfast, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Business meetings, Child-friendly, Romantic
Open Hours
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
07:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1515 W 3rd St, Cleveland, OH 44113-1403
  • Public Transportation: Tower City
  • Location: United States  >  Ohio (OH)  >  Cleveland
  • Phone Number: +1 216-623-1300
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