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Steak 'n Shake

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10330 Cascade Xing, Cleveland, OH 44144-2300
+1 216-267-0859
00:00 - 23:59
Open now
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Sun - Sat 00:00 - 23:59
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27 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 27: English reviews
Amherst, Ohio
Level Contributor
55 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 March 2017 via mobile

The waiters would rather be watching the customers than serving them. They walked by our table for 20 minutes before our drink orders were taken. We alerts on a hurry and it didn't matter to them. Our food sat cooked under the warmers for 10 minutes before we went to the counter to ask for it. It's not like they... More 

Thank Hannah P
Dalmine, Italy
Level Contributor
50 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 13 February 2017 via mobile

I found this place by chance, while looking for something to eat. This is my second steak and shake, the first one that I tried was in Italy. The food here is what you would expect from a fast food chain like this. It is tasty and not expensive. A great choice if your hungry and want something fast. The... More 

Thank Ami T
Dayton, Ohio
Level Contributor
74 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 26 January 2017

SO TASTY. Perfect for a growling stomach after checking into the hotel across the street late at night.

Thank Lindsay A
Level Contributor
72 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 14 August 2016 via mobile

This place has amazing breakfast. I got the All You Can Eat Pancakes with Sausage and Shredded Hash Browns, it was amazing. My sister got the All You Can Eat Pancakes with bacon, and my dad got the Homestyle Breakfast. You can also use Apple Pay here. These are the best pancakes I have ever eaten with only McDonald's beating... More 

Thank Aaron H
Parma Heights, Ohio
Level Contributor
43 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 29 July 2016 via mobile

We've been to this location a handful of times. Food was always good. But we will never ever go back! The waitstaff has always been poor but this last (and final time) we were never waited on period. We were seated and no one ever came back to take our drink order or any order at all. We could hear... More 

Thank MsshellyB
Washington DC, District of Columbia
Level Contributor
119 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 29 May 2016 via mobile

I am not satisfied at all. Took very long to get through drive thru. I asked for no onions and guess what all the sandwiches had onions. Fried were cooked along time, not good at all

Thank Weekend20854
Level Contributor
46 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 April 2016 via mobile

Ordered two double cheese with bacon with everything+ extra cheese. Burgers plain no cheese, no bacon, no toppings! Why???? I was very clear with my order. Yes it was 3am...but you must have sleeping workers! I was very disappointed. Not for almost 12 dollars. Threw it in the garbage and went to McDonalds at Ridge Park square. WASTE OF MONEY....AVOID... More 

Thank Michael K
Level Contributor
192 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
Reviewed 21 February 2016

This morning I waited in my car for 9 minutes for two breakfast tacos. I asked for one of each of their offerings, one of them was Ok, the other was just an egg with like hash browns mixed in. The poor guy in front of me was asked to pull up and he was still not served when I... More 

Thank cometman
Level Contributor
73 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 23 December 2015 via mobile

Great prices and AMAZING shakes! Just takes me 2 meals to get full . Just feel like the burgers are to small . But, you get what you pay for . Server was very quick and did a great job getting our food at a good pace .

Thank Norbert V
Knoxvlle, Tn
Level Contributor
59 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 11 September 2015

This restaurant is open 24-hrs and is convenient if you are a late-nighter. The food is good and made fresh when you order it. My son ordered a sundae and was brought a milkshake but he didn't want me to complain so I didn't make a fuss even though the milkshake was more expensive. Overall, my meal was good and... More 

Thank luckylady47

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Fast food, Steakhouse
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: 10330 Cascade Xing, Cleveland, OH 44144-2300
  • Location: United States  >  Ohio (OH)  >  Cleveland
  • Phone Number: +1 216-267-0859

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?