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The Cheesecake Factory

8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
+1 919-206-4082
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Overview
  • Excellent41%
  • Very good33%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“cheesecake” (96 reviews)
“shepard's pie” (3 reviews)
“salad” (26 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
All Details
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Reviews (289)
Traveller rating
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1 - 10 of 268 reviews

Reviewed 1 week ago

Atmosphere was great! Service was great! Menu selection was almost overwhelming. Of course tried several cheesecakes, they were great!More

Date of visit: December 2018
Thank sapcarter2010
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Hello. We're sorry if our menu felt a little overwhelming! We want to give our guests as many options as possible while dining with us. If you ever have any questions about an item, please let our team know. They will be happy to help...More

Reviewed 2 weeks ago via mobile

Nicest bartender ever!! He's a good guy! Didn't catch his name...but he's cool.... Just trying to be nice!

Date of visit: December 2018
Thank BeC836
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thanks for your review! We're glad you enjoyed the service our team provided during this visit. We hope to see you back soon!

Reviewed 3 weeks ago via mobile

We had a large party to celebrate a child’s birthday. Friendly waitstaff. Everyone’s food was correct. There’s so many choices that I try to offer something different every time I go. This time, I got the avocado egg rolls. Creamy avocado, crunchy eggrolls = score!

Date of visit: November 2018
Thank ibdqt34
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 7 November 2018

Cheesecake Factory has been one of my favorite places to dine for a long time now. I have gone with friends, family and had many celebratory meals here. It is just a fun place and those scrumptious desserts just call to everyone. The portions are...More

Date of visit: October 2018
1  Thank happy2review
Reviewed 6 November 2018

The food was great, but the server made our evening. We discovered that one in our party had a birthday (she was keeping it secret), and the server made the evening so special.

Date of visit: November 2018
Thank marsher
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 13 October 2018

We usually visit a Cheesecake Factory when we travel because we don't have one at home. This time my husband had a burger and I had an Asian chicken salad from the Skinnylicious menu. The salad was good, a little too cold. The burger was...More

Date of visit: October 2018
Thank Karen C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 16 October 2018

Hi Karen, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 9 October 2018 via mobile

What a great delight this place is... food delicious, service impeccable and cheesecake to die for!!

Date of visit: October 2018
Thank carol b
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 October 2018

Thank you for this kind review, Carol. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 2 October 2018 via mobile

My wife and I stopped tonight for an early dinner and loved the food and service. We had Keith I. as our server and he did a great job. The Santa Fe salad was outstanding!

Date of visit: October 2018
Thank davelR8386OG
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 October 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 13 September 2018 via mobile

Cheesecake Factory is been one of my favorite places for years now. Coming into this restaurant the interior design feels dated and tired. It's time for Cheesecake Factory to redesign that weird Egyptian sort of interior decor. It's very year 2000. 0We had a really...More

Date of visit: September 2018
Thank 43JJ12
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 September 2018

Hello. Thank you for taking the time and giving us your feedback. We are sorry we have not been able to provide you with an exceptional experience. During your next visit ,please join us for Happy Hour for discounted food and drinks! Thanks again and...More

Reviewed 27 August 2018

Four of us ate here on a Sunday evening at 8:30pm when it was not crowded and we were seated right away. Took awhile but someone took our food and drink order. The food and drinks were delivered in a reasonable amount of time -...More

Date of visit: August 2018
Thank chemjim1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more...More

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Questions & Answers
Gwen S
15 January 2017|
AnswerShow all 2 answers
Response from Tami T | Reviewed this property |
I think the youngest age is 18. Hope that helps
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids, Special Occasion Dining, Bar Scene
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-206-4082
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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