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The Cheesecake Factory

8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
+1 919-206-4082
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  • Excellent41%
  • Very good34%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (89 reviews)
“salad” (25 reviews)
“shepard's pie” (3 reviews)
Closed Now
American, Vegan Options, Gluten Free Options
₹₹ - ₹₹₹
8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (274)
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1 - 10 of 253 reviews

Reviewed yesterday

After a sub-par dining experience last time, we thoroughly enjoyed our brunch yesterday. The food was warm and tasty and our waiter, Gilbert, was about as good as you'll find. First, the rolls and butter served up-front always hit the mark with me. As for...More

Thank Robert D
Reviewed yesterday

My sister had her wedding dinner at this restaurant. Our waitress did a good job considering the restaurant was very busy and the noise level was loud. We enjoyed our food and would eat here again.

Thank gakats09
Reviewed 1 week ago via mobile

Stopped by for an early Friday dinner (close to 5 PM) and was ushered to our table within 5 mins. Receptionist was not as hospitable even for a low traffic time. Ordered Grilled Turkey burger, Crispy Pineapple Chicken with white rice, a Thai Lettuce Wrap...More

Thank MeadowsValleyForge
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi Meadowsvalleyforge, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

Reviewed 30 April 2018

Arrived at 11:15 am for Sunday Brunch. The restaurant, which opened at 10:00 am, was already fairly full. We didn't like the small booth we were offered, because we wanted to stretch out and read the newspaper, so we were re-seated in the back near...More

Thank Robert D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 May 2018

Hi Robert, We are so sorry for the extended wait that you and the rest of your party had to endure. We completely understand your frustration with us, our team should have been much more timely and attentive with your meals and ensured they were...More

Reviewed 28 April 2018

Big, delicious servings, informative and eco-friendly staffs. Nice ambiance. Love their cheesecake!!

Thank Marian B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 April 2018

Hi Marian, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 24 April 2018 via mobile

We have been to The Cheesecake Factory many times... and we always have an Awesome time!! Tonight was no difference... Our server, Phillip, was Friendly and Efficient!! Our food was Amazing, and even though I was full... I still wanted more!! Awesome As Usual!!

Thank Jahmal S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 April 2018

Hi Jahmal, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 30 March 2018

A 9:30pm dinner on a Thursday evening, should not be overwhelming for any restaurant , let alone the Cheesecake Factory that has a huge staff and usually a well run management. This particular restaurant in Durham, was dismal and the worse Cheesecake Factory we've ever...More

Thank MarisaB64
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 April 2018

Hello MarisaB64, Thank you so much for taking the time to provide such detailed feedback about your experience. We're so sorry we did not meet your expectations, and we would welcome the chance to speak with you more about this visit. If there is anything...More

Reviewed 26 February 2018

It's been years since I've been to the Cheesecake Factory, and it was a lovely return. Food was excellent and the service was quick. Located in an excellent shopping area. Would definitely visit again!

Thank babylovenc
Reviewed 11 February 2018

Food is always delicious! Always consistent, beautiful, good service, great drinks as well, can't never go wrong!!!

Thank msbrazil
Reviewed 18 January 2018 via mobile

Me and my wife stopped here before the UNC game. She has been dreaming of this place for a while now. We had the salted caramel cheesecake and the white chocolate macadamia nut cheesecake. Both was awesome. My wife loved the place and wants to...More

Thank barnett202
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Ask a question
Questions & Answers
Gwen S
15 January 2017|
AnswerShow all 2 answers
Response from Tami T | Reviewed this property |
I think the youngest age is 18. Hope that helps
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining
Open Hours
10:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-206-4082
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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