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The Cheesecake Factory

8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
+1 919-206-4082
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Overview
  • Excellent41%
  • Very good33%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“cheesecake” (91 reviews)
“salad” (26 reviews)
“flat bread” (3 reviews)
Closes in 3 min
11:00 AM - 11:00 PM Hours
CUISINES
American, Gluten Free Options, Vegetarian Friendly, Vegan Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
All Details
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Reviews (286)
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1 - 10 of 265 reviews

Reviewed 1 week ago

Cheesecake Factory has been one of my favorite places to dine for a long time now. I have gone with friends, family and had many celebratory meals here. It is just a fun place and those scrumptious desserts just call to everyone. The portions are...More

1  Thank happy2review
Reviewed 1 week ago

The food was great, but the server made our evening. We discovered that one in our party had a birthday (she was keeping it secret), and the server made the evening so special.

Thank marsher
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 4 weeks ago

We usually visit a Cheesecake Factory when we travel because we don't have one at home. This time my husband had a burger and I had an Asian chicken salad from the Skinnylicious menu. The salad was good, a little too cold. The burger was...More

Thank Karen C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Karen, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 9 October 2018 via mobile

What a great delight this place is... food delicious, service impeccable and cheesecake to die for!!

Thank carol b
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 October 2018

Thank you for this kind review, Carol. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 2 October 2018 via mobile

My wife and I stopped tonight for an early dinner and loved the food and service. We had Keith I. as our server and he did a great job. The Santa Fe salad was outstanding!

Thank davelR8386OG
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 October 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 13 September 2018 via mobile

Cheesecake Factory is been one of my favorite places for years now. Coming into this restaurant the interior design feels dated and tired. It's time for Cheesecake Factory to redesign that weird Egyptian sort of interior decor. It's very year 2000. 0We had a really...More

Thank 43AM
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 September 2018

Hello. Thank you for taking the time and giving us your feedback. We are sorry we have not been able to provide you with an exceptional experience. During your next visit ,please join us for Happy Hour for discounted food and drinks! Thanks again and...More

Reviewed 27 August 2018

Four of us ate here on a Sunday evening at 8:30pm when it was not crowded and we were seated right away. Took awhile but someone took our food and drink order. The food and drinks were delivered in a reasonable amount of time -...More

Thank chemjim1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more...More

Reviewed 18 August 2018 via mobile

My coworkers decided to take me to the cheesecake factory for lunch in celebration of my birthday. We did not have a reservation but had no issues getting seated right away. The staff was welcoming and professional. Our waitress was friendly and ensured that our...More

Thank Arvian
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 August 2018

Hi Arvian, We are truly sorry for this experience with picking your to-go order! Thank you and we hope you can give us another chance!

Reviewed 9 August 2018

The original review stands as listed EXCEPT for the menu prices. The fish and chips were $13.95 instead of my previously price, and my factory nachos were $12.95 instead of my previously amount. The cheesecakes were a bit more reasonable at $4.25 for the cherry...More

Thank JEDhbo96
Reviewed 5 August 2018

Our family went to this restaurant as we passed through Durham. The waiter was very good, although we found it strange that at no time did he ever tell us his name. The food was O.K., but what really got us upset was that they...More

Thank Mike C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 August 2018

Hi Mike, Thank you for taking the time and giving us your feedback. However, we are sorry that we have not been able to provide you with an exceptional experience. During your next visit, be sure to join us for Happy Hour for discounted food...More

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Questions & Answers
Gwen S
15 January 2017|
AnswerShow all 2 answers
Response from Tami T | Reviewed this property |
I think the youngest age is 18. Hope that helps
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly, Bar Scene, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 8030 Renaissance Pkwy, Ste 950, Durham, NC 27713-8261
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-206-4082
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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