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Chili's Grill & Bar

₹₹ - ₹₹₹
American, Bar, Mexican, Southwestern, Barbecue, Pub
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1365 Concord Pkwy N, Concord, NC 28025-2930
+1 704-721-3859
Website
Today
11:00 - 23:00
Open now
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Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Charlotte, North Carolina
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

My family and I went here for lunch a few days ago and were not overly impressed but it wasn't terrible. Almost every time we come here though, which isn't a lot but a bit, they are always apologizing for "short staff" and long waits for things, which by some of the other reviews seems to be a popular thing!... More 

Helpful?
Thank crenne02
Salisbury, North Carolina
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

When we walked in there were about four people ahead of us. The man said it would take 10 to 15 minutes to seat us. 45 mins later still waiting so my husband went to ask about when we were next in line and they told us they aren't seating anyone else until the kitchen gets caught up and that... More 

Helpful?
Thank angelmaggie82
Concord, North Carolina
Level Contributor
193 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I often get the Quesadilla Explosion Salad when I stop in a Chili's. This time was a disappointment. Kept trying to figure out what was wrong and realized there were no black beans. When I started digging around, I found FOUR - yes, four black beans. Also the tomatoes were scant and chipped up in tiny slivers like pickle relish.... More 

Helpful?
Thank Catherine T
Concord, North Carolina
Level Contributor
73 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 5 February 2017 via mobile

My husband and I decided to eat at the bar as that would be quicker than waiting for a table. Several spots were open but all dirty. Once seated the bartender did take away the dirty glasses and dishes at our top but never wiped it down. The other areas were never cleaned until someone sat down. And, never once... More 

Helpful?
Thank KatLisa
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about the state of our Carolina Mall Chili's. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you visited -Check Number (or last... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Was charged $15.99 for plain fajitas, no cheese. The Manager treated me very disrespectfully. I sent a complaint on line and received no response. Will not go back and suggest you don't either.

Helpful?
1 Thank Daren R
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Daren, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

1 review
1 of 5 bubbles Reviewed 30 October 2016

We got our initial drink order and that was the only positive experience. After placing our food order, which included a take out order, we had our drinks and then placed a second drink order. Our drinks sat on the bar for 15 minutes and we finally had to go to the bar to ask if they were for our... More 

Helpful?
Thank James B
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Myrtle Beach, South Carolina
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 October 2016 via mobile

We eat here for the rewards. Can't say they are consistent on food and service. Chips should be free or .99 at best. Fajitas used to be outstanding, chicken is obviously processed now, so not so good. Beer is reasonable, some good, some bad here.

Helpful?
Thank evendozen
Charlotte, North Carolina
Level Contributor
22 reviews
16 restaurant reviews
1 of 5 bubbles Reviewed 17 August 2016

Arrived at 430pm during weeknight, only one waitress covering bar and tables. After getting seated waited over 20 minutes until we finally got up and asked to move to another section and then found out that the other section only had one waitress as well and that the service would be the same. This came from the manager that night... More 

Helpful?
Thank 2jld02
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 24 April 2016 via mobile

Slow service but nice. Took 30 minutes once we were told, 2 minutes for molten lava cake dessert....😣

Helpful?
Thank Karen S
Concord, North Carolina
Level Contributor
93 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 14 December 2015

Our family must drive by Chili's at least six times a day. I'm afraid we had gotten so used to it that the restaurant had become just part of the landscape. However when we went for dinner a week or so ago, we remembered just how much we enjoyed Chili's and also why we stopped going sometime back. Our server... More 

Helpful?
Thank HaveFun2015

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 20
Cuisine
American, Bar, Mexican, Southwestern, Barbecue, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly, Groups, Bar Scene
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1365 Concord Pkwy N, Concord, NC 28025-2930
  • Location: United States  >  North Carolina (NC)  >  Concord
  • Phone Number: +1 704-721-3859

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?