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Chili's Grill & Bar W Park Dr

₹₹ - ₹₹₹
Montclaire South
American, Southwestern, Mexican, Barbecue
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5521 W Park Dr, Charlotte, NC 28217-3549
+1 704-522-1036
Website
Today
11:00 - 00:00
Open now
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Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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78 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Winston Salem
Level Contributor
119 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

The cost of the is to high and the quality leaves a lot to be desired. I guess if your drinking this might be a good place

Helpful?
Thank Husel E
Sneads Ferry, North Carolina
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 November 2016

We wanted a place to go to for appetizers & drinks. It was Chili's or Sonny's BBQ nearby to where we were staying. I thought Chili's would offer a better selection of appetizers. It was one of the worst dining experiences ever. I'm talking solely about the food. My mom got the quesadilla with beef. The beef was overcooked. I... More 

Helpful?
Thank veromarinba
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar W Park Dr, responded to this review

We apologize for the unsatisfactory meal at our Prescott Valley Chili's. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you visited -Check Number (or last 4... More 

Amherst, Ohio
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 31 October 2016

We were there during non busy hours. The staff was very attentive but watch your check - the table top check out kiosk add $$ to your bill. The food was very good and we took advance of the 2 for $20 meals which included an appetizer.

Helpful?
Thank Travel_tips2013
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar W Park Dr, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Philadelphia, Pennsylvania
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 23 October 2016 via mobile

One of the dirtiest restaurants I've been to in a long time. Would usually not stay but close to airport and short on time. How easy to change things. - Some windex and a booth scrubbing would be the ticket here.

Helpful?
Thank pete113
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar W Park Dr, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Minneapolis, Minnesota
2 reviews
4 of 5 bubbles Reviewed 20 September 2016

We walked here from the Crown Plaza. We asked to sit by a window where it was brighter and even though the section was closed, they seated us there and we had great service. I love the pay kiosk at the table. Very convenient!

Helpful?
Thank Tanzinia
Seattle, Washington
Level Contributor
80 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 10 September 2016

Walked over from the Crown Plaza Executive to this local joint. The restaurant is clean enough, the iced tea was good, the Salmon was a very tasty chance. The service was just OK. Good enough if you are hungry.

Helpful?
1 Thank SouthEndMCgang
Houston, Texas
Level Contributor
24 reviews
15 restaurant reviews
5 of 5 bubbles Reviewed 4 September 2016 via mobile

Lunch stop on a leisure trip. Fast service, food was great and quickly arrived. Would definitely stop again.

Helpful?
Thank JBAcosta
Syracuse, New York
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 August 2016

The staff at this location make it a great choice for a relaxed meal after a day of traveling. The food and service definitely did not disappoint on this visit. The real highlight was watching our server handle a situation with another patron. Our waiter made a point of not shaming the customer, (though the problem was definitely created by... More 

Helpful?
Thank Carolyn E
Rising Sun, Maryland
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 July 2016

Just arrived in NC after 8 hours of driving with 3 kids for a business trip. This was the first place we saw - just around the corner from our hotel. The whole place was dirty, the bathroom floor was so greasy you would slide on the floor, the food did not taste good. The waiter got my order wrong... More 

Helpful?
1 Thank linkadrip5
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 July 2016

I read a lot of reviews saying the service was poor. However, we had a different experience. Our waiter was attentive and friendly. No delays in food delivery and the food quality was good. The $20 deal for two is a good value. Shared appetizer and two entrees (from a limited choice of items).

Helpful?
Thank Elaine S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 20
Cuisine
American, Southwestern, Mexican, Barbecue
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Takeout, Wheelchair Accessible
Good for
Kids, Child-friendly, Cheap Eats, Bar Scene, Groups
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 5521 W Park Dr, Charlotte, NC 28217-3549
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > Montclaire South
  • Neighbourhood: Montclaire South
  • Phone Number: +1 704-522-1036

Questions & Answers

Questions? Get answers from Chili's Grill & Bar W Park Dr staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?