We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mert's Heart & Soul

214 N College St, Charlotte, NC 28202-2112
+1 704-342-4222
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“brunch” (25 reviews)
“salmon cakes” (75 reviews)
“cornbread” (292 reviews)
Open Now
09:00 - 21:30All hours
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
₹₹ - ₹₹₹
214 N College St, Charlotte, NC 28202-2112
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Reviews (860)
Traveller rating
Traveller type
Time of year

1 - 10 of 859 reviews

Reviewed yesterday via mobile

Very good! Love the soul rolls and the cornbread is everything. Large portions, friendIy staff, and good prices. I will definitely be visiting again soon! 😋

Thank alackey2016
Reviewed 2 weeks ago via mobile

Fresh, scratch-made soul food like shrimp & grits that have so many flavors filling your mouth that you're just waiting for the next bite to cool enough to eat it! The 'to die for' cornbread is offered up with whipped honey butter... Mmmmmmmm! It's probably...More

Thank Deb71514
Reviewed 3 weeks ago via mobile

I love this place located in the middle of Charlotte. The food is delicious and good size portions. They have many soul food items on the menu and serve you in a timely manner. I can't wait to go back.

Thank Linda H
Reviewed 3 weeks ago via mobile

Southern home style cooking at its best. They also have home made desserts but have never made it that far. Everything I have tried was great!

Thank LusJewels
Reviewed 3 weeks ago

All the locals raved about this place and told us to try it so off we went. Parking is a nightmare because this little place is located in a strip mall of sorts. If you blink you will miss it. But we paid to park...More

Thank jessica e
Reviewed 3 weeks ago

First time..it was ok. The service was a bit off but it seemed as though they were short a few people. The hostess at the door was serving food as well. Fried chicken and macaroni and cheese was good but the greens had an odd...More

Thank disneyfamily
Reviewed 4 weeks ago

The food is pretty good, however they need to train some of the servers on customer service. I've given this restaurant a chance a number of times, but after receiving poor service and not being contacted for days at a time when inquiring about having...More

Thank S M
Reviewed 4 weeks ago via mobile

Love Merts, it's my go to restaurant when I am in Charlotte. Had the chicken and fish combo cause I can never choose. Perfectly breaded chicken, light so you can taste the chicken and spices not bread. Real cooked greens not from a can. Tender...More

Thank Nick T
Reviewed 4 weeks ago

a downtown charlotte unique dining experience...great atmosphere..great service and delicious food..a must visit for locals

Thank sandy827bell
Reviewed 5 weeks ago via mobile

Mert's is located uptown which is perfect if you are doing any activities in the area. The food is very good. Staff is friendly. Usually groupons are usually available.

Thank Jrswife
Nearby Restaurants
Rooster's Wood Fired Kitchen II
391 reviews
.09 km away
Luce Restaurant & Bar
217 reviews
.11 km away
Sea Level
68 reviews
.09 km away
Nearby Attractions
Discovery Place Science
1,202 reviews
.27 km away
Levine Museum of the New South
432 reviews
.18 km away
Blumenthal Performing Arts Center
354 reviews
.09 km away
Spectrum Center
444 reviews
.25 km away
Questions & AnswersAsk a question
Bob C
How many other people have had the wait staff try to rip them off by being given one itemized bill then another higher one with a tip buried into it? Happened to me tonight. So wrong
14 July 2016|
Answer Show all 6 answers
Response from NathanAmaral | Reviewed this property |
Did you bring it up to the staff? Was it an error? This sounds like a question with a complaint... What happened?
I have had salmon cakes twice now in the past month. Both times they had char. The first time it was so bad I complained and they comped me. The second time it was not as bad. Can you please address this? My potatoe patties were burnt. No one ever asked how my food was.Excellent collards.
5 November 2015|
Response from AEN524 | Reviewed this property |
I have not had any burned food.., but the chicken was a bit dry
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 20
Breakfast, Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids, Local cuisine
Open Hours
09:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 23:30
09:00 - 23:30
Location and Contact Information
  • Address: 214 N College St, Charlotte, NC 28202-2112
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > First Ward
  • Neighbourhood: First Ward
  • Phone Number: +1 704-342-4222
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing