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Firebirds Wood Fired Grill

6801 Northlake Mall Dr, Northlake Mall, Charlotte, NC 28216-0711
+1 704-295-1919
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Overview
  • Excellent48%
  • Very good35%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
“blt salad” (4 reviews)
“filet mignon” (6 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Gluten Free Options, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
6801 Northlake Mall Dr, Northlake Mall, Charlotte, NC 28216-0711
All Details
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (149)
Traveller rating
Traveller type
Time of year
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1 - 10 of 144 reviews

Reviewed 1 week ago

Enjoyed a nice lunch with wife here, another good experience. Good service while seated at the bar. I ordered the scallop lunch special, plus a baked potato. Glad i did, not many baked potato options lately for lunch. The lunch was priced reasonably, especially for...More

Thank george60898
Reviewed 1 week ago

This was my first time eating at a Firebirds and I can say it was a great experience. The service was great and the food was also very exceptional. I ordered the Center Cut Serlion and had the Lobster Spinach Dip as an appetizer. Both...More

Thank Tj M
Reviewed 2 weeks ago

Decided to give Firebirds at the Mall a try so we went there for Easter. I made a reservation and arrived early so while we were waiting we went over to the bar and ordered drinks, now the bar area is tiny and cramped, very...More

Thank 957markr
Reviewed 2 weeks ago via mobile

Isaiah made our visit perfect, but to compliment our service, the food was very good. Crab cakes were lumpy (good) and loved the sauce. The appetizer portion was perfect for a noon meal.

Thank Kathryn S
Reviewed 4 weeks ago

Food OK. They screwed up my wife's order and overcooked her filet mignon. Food is way overpriced for what you get. Service is spotty. They did give my wife a complete meal to take home to make up for their mistake.More

Thank besjjs
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded 4 weeks ago

Dear besjjs, Thank you for stopping by our Charlotte Northlake location recently. I'm glad to hear that our team was able to send home a complete meal for make up for the issue with her steak and I'm sorry that we did not exceed your...More

A TripAdvisor Member
457
Reviewed 4 weeks ago via mobile

Ok... So the food is just ok, nothing to write home about. It's your average restaurant, just above Applebees. The waitress was nice but whatever happened in the kitchen.. negative. It took us 30 minutes to get our lunch and the place was not that...More

Thank A TripAdvisor Member
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded 4 weeks ago

Thank you for writing about your recent experience at our Northlake location. I'm sorry that we did not execute our usual service standards during your visit. Your feedback is important to us so I will share your comments with our management team to address the...More

Reviewed 5 weeks ago via mobile

Late lunch/early dinner. Seated and waited on quickly. Along with drink, server brought crunchy, warm bread with real butter! Ordered mahi tacos with a salad as side for a small upcharge. The BLT salad was already dressed and was cold and crispy with lots of...More

Thank Ratgirl24
Reviewed 4 March 2018 via mobile

We had a reservation for dinner at 7:45 on 03/03 and 4169 Kristen was absolutely the worst server I have ever encountered anywhere. No greetings, absolutely no smile, an attitude throughout our dining experience as if she was doing us a favor. There are separate...More

Thank Neetal T
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded 16 March 2018

Dear Neetal, Thank you for joining us at our Northlake location recently. The situation that you are describing regarding the food and service does not reflect our usual standards of hospitality and I'd like to sincerely apologize. Firebirds was founded on the highest of standards...More

Reviewed 3 March 2018 via mobile

Really surprised at how good this place was. Steak was cooked perfect. Service was fast and wait staff A plus

Thank Randy H
Reviewed 19 February 2018

We enjoyed a lunch here on a busy Saturday. We all found the food to be quite tasty, and the service was very good. I normally try to visit independent restaurants when travelling, but enjoyed this while at the very busy mall.

Thank nctraveller58
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Ask a question
Questions & Answers
JustUsFiveGirls
23 May 2017|
AnswerShow all 2 answers
Response from Firebirdsgrill | Property representative |
Hi Janie, We do have a 1/2 price wine night every Monday (excluding restaurants in PA).
0
Votes
dbb123
24 December 2016|
Answer
Response from Bruce M | Reviewed this property |
yes they take reservations you would have to call her as soon as you can and try to reserve their spot so very quickly. and because it is Christmas Eve you know they're going to be backed up good luck. Merry Christmas to you... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 21 - US$ 30
Meals
Lunch, Dinner
Restaurant features
Parking Available, Valet Parking, Serves Alcohol, Full Bar, Takeout, Reservations, Seating, Waitstaff, Free Off-Street Parking, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Television, Wheelchair Accessible, Free Wifi, Accepts Credit Cards
Good for
Kids, Bar Scene, Child-friendly, Business meetings, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 6801 Northlake Mall Dr, Northlake Mall, Charlotte, NC 28216-0711
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-295-1919
Description
Firebirds Wood Fired Grill is located at Northlake Mall near H&M. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday thru Friday from 4-7PM and Saturday & Sunday 11AM - 5PM in the FIREBAR(R) and on the Patio. Enjoy happy hour drink specials all day Wednesdays. We offer top-notch service and upscale dining at a modest price. Visit us online to learn more.
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