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411 West Italian Cafe

Certificate of Excellence
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411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
11:30 - 22:30
Closed now
See all hours
Sun 10:30 - 21:30
Mon - Thu 11:30 - 21:30
Fri - Sat 11:30 - 22:30
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347 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 346: English reviews
Chapel Hill, North Carolina
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW via mobile

I really was hoping to get into this place because we are local and I'm part Italian but it's pretty basic food with a commercial ingredients taste. Although I will say people really seem to like the place because the two times we have been in they are pretty busy. So in closing maybe I'm too picky about Italian food... More 

Thank KikiDeMarco
Chapel Hill, North Carolina
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

We had a very nice diner. UNC was out of school so the restaurant was not as crowded as normal. Our time together was very enjoyable

Thank Mikevac
Sneads Ferry, United States
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We had dinner here on a Friday evening and the service and food was wonderful. The waiter brought us a few samples of wine before we finally ordered a bottle to ensure we were going to be satisfied with it. I had a small plate which was just the right size since pasta is so filling .

Thank Elaine W
Eugene, Oregon, United States
Level Contributor
73 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

Atmosphere is the best part of this place; the sunroom is lovely. From all the raves, I expected more interesting food. It was fine, but nothing special. I appreciated "half-price wine Monday" though!

Thank Dawn L
Lincoln, Nebraska
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

I was in town for work and went here for dinner. The food was excellent as well as the service. Will definitely visit there again.

Thank Kim D
Burlington, North Carolina, United States
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Wood grilled shrimp. - excellent. Very good service. Large salad was large. Mushroom ravioli - very tasty, but small portion, as stated by the waitress. Tiramisu is worth getting. I'd certainly recommend this spot. Surprisingly, it was not crowded.

Thank Phil V
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 11 April 2017

Convenient restaurant on Franklin Street. Good Italian food/pasta and other American dishes. Staff is attentive and efficient. A great place for a quick lunch or dinner. Dining at the bar is an option as well.

Thank Dan C
Raleigh, North Carolina
Level Contributor
39 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 9 April 2017 via mobile

We miss 518 in Raleigh, the sister restaurant that closed and looked forward to pasta while in Chapel Hill with family. Seated in the sunroom which is sunny, a bit too sunny at lunchtime without glasses or shade. The menu was for brunch and we really wanted Italian lunch and should have asked as brunch was "meh". Not great or... More 

Thank NC0016
Level Contributor
37 reviews
29 restaurant reviews
Reviewed 5 April 2017

While my two other guest enjoyed their NC Trout which is small meal for a high price, I went more traditional Italian with the pasta dish; Shrimp Puttanesca. While the shrimp was big and delicious, noodles were cooked perfectly I was extremely disappointed in the sauce... it taste like a simple out of a jar Ragu and I probably could... More 

Thank ambernicole91
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 March 2017

The restaurant is well-located. The food was unremarkable, but the setting si comfortable and pleasant. Wait staff is helpful.

Thank Cookiezipp

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 30 - US$ 30
Italian, Vegetarian Friendly, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Dining Style
Casual Dining
Good for
Groups, Child-friendly, Business meetings, Special Occasion Dining
Open Hours
10:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 22:30
11:30 - 22:30
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 411 West Italian Cafe and other visitors
2 questions
Ask a question
Sneads Ferry, North Carolina
11 months ago
Rochester, NY
over a year ago

See all questions (2)

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?