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The Cheesecake Factory

1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
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Overview
  • Excellent34%
  • Very good39%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
Open Now
11:30 AM - 11:00 PM Hours
CUISINES
American, International, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (313)
Traveller rating
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1 - 10 of 299 reviews

Reviewed 2 weeks ago

Nice and cool after all this heatwave good service , extensive menu not just burgers 🍔 Great staff very attentive and friendly

Thank loski1107
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 weeks ago

I ordered the low calorie "Skinnilicious" Caesar salad. It was low in taste. Chewy croutons, lifeless dressing and icky cheese. Truly awful. I also had the worst glass of iced coffee ever. It was so watered down that it looked like a glass of light...More

Thank Cindy T
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Cindy, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 3 weeks ago via mobile

Nice restaurant with upstairs seating. The menu was pretty big and they seemed to get our food out pretty fast even tho they had alot of customers. I enjoyed the appetizers alot.

Thank Durrell H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Durrell, thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 4 weeks ago

We decided to try the brunch menu since it looked good. Unfortunately, my daughter and I both had the eggs Benedict and it was not good at all. The sauce had an overpowering taste of lemon, half of the muffins were hard as a rock...More

Thank NCFamily04
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are...More

Reviewed 10 July 2018

We received a gift card so decided to go there for lunch in the spring...last time there was a large group for a holiday dinner 2 years ago. Service was fine, very dark even in the middle of the day, food expensive for the type...More

Thank sue k
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 July 2018

We are so sorry for this disappointing experience with us, Sue! You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 9 July 2018

Although this two story restaurant can become crowded the food and specialty drinks are worth the wait.

Thank PATRICKANTHONY
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 July 2018

Hello. Thank you so much for your review. We are glad to hear you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 19 June 2018

We went for an early dinner and were seated right away. If you go on weekends or certain nights there might be a long wait. Food is very good. Very popular with Millennials and families. I ordered a crispy chicken cutlet over basil pasta. Delicious!

Thank mecullen512
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 June 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 18 June 2018 via mobile

The manager would not take responsibility for food quality based on the chef prepared the food and told me off. She also said that she didn't care if I have a be review. Yes, this an train restaurant and they don't lose but the service...More

Thank Kaydian P
Reviewed 11 June 2018 via mobile

There was just too many choices. Glad our server helped us pick by giving us several choices most commonly ordered. I'm happy with my choice. The salmon and steak was the best! Definitely going back on my next visit to New York.

Thank Cathy C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 June 2018

Hi Cathy, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 7 June 2018 via mobile

Nice place! My friends ordered about 6 different dishes! I had capuchino and a piece of plain cheese cake It was good

Thank silvania T
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 June 2018

Thank you for your review, Silvania. We're so happy to hear that you and your friends enjoyed our menu options and we can't wait for your next visit!

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Ask a question
Questions & Answers
Karen H
6 February 2015|
AnswerShow all 3 answers
Response from teensmommaraff | Reviewed this property |
You can order a cheescake...but there are all different varieties. It won't be cheap...but it will be delicious.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 30
Meals
Dinner, Brunch, Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:30 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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