We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent34%
  • Very good41%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
Open Now
11:30 AM - 11:30 PMAll hours
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
₹₹ - ₹₹₹
1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (290)
Traveller rating
Traveller type
Time of year

1 - 10 of 276 reviews

Reviewed 1 week ago

1/2 chicken salad sandwich was supposed to come with soup, I didn't like the soup, so the waitress substituted caesar salad & broccoli all were excellent restaurant was clean, wasn't noisy, great service

Thank leo t
Reviewed 1 week ago

A group of 5 had dinner here last week. I had not been here in many years. A little sad from the outside that so many of the neighboring stores have shut down and are empty. The restaurant however, had plenty was great. Extensive menu...More

Thank 5Tish
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Excellent atmosphere in this restaurant. Great staff and excellent food. Def would come back again. Hanger steak was delicious.

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This was the first time I've ever been to a Cheesecake Factory and it was a great experience. There were 10 of us and we were seated at 5:30pm on a Friday in under 10 minutes. The menu is pretty extensive, if you want or...More

Thank Elizabeth924
Reviewed 2 weeks ago via mobile

Kids had pasta and corn dogs adults had turkey sandwich steak tips skinny salmon skinny an old-fashioned hamburger food was delightful waitress was attentive price was reasonable and we will definitely go back it’s been a while

Thank Mora1234
Reviewed 16 July 2017

I got lucky tonight! After only a 10-minute wait, certainly the shortest wait time I've ever experienced at any Cheesecake Factory, we were again lucky to be assigned to Thomas P.'s table. Thomas was one of the best waiters that I've had. The avocado egg...More

Thank Soozi13
Reviewed 14 July 2017

Very poorly managed facility. Having been told that if our group of 6 came at 11:30am, we would not have to wait for a table, as this restaurant does not take reservations. Thus we arrived at 11:30 to be told by the manager that they...More

Thank lluckyfox
Reviewed 3 July 2017 via mobile

The food is mediocre. It's your typical chain restaurant. If you don't mind food that's tasteless. The service is so so. Not on the top of my list.

Thank DMN3333
Reviewed 20 June 2017

A very much below average Cheesecake Factory. Long wait midweek, although there were plenty of open tables. Poor layout, e.g. bathrooms hidden away on the lower (otherwise unused) floor. SLOW and inattentive service. Mediocre food - plate stacked high with filler (rice), overcooked vegetables.

Thank Kevin M
Reviewed 31 May 2017 via mobile

They were very busy and packed. Had to wait 45-minutes to get in. Then we did not get a waiter for about 8-minutes. The food was fine. They need to make this restaurant much larger than it is.

Thank Eugene F
Nearby Restaurants
Cafe Baci
266 reviews
.60 km away
Shiro of Japan
73 reviews
.48 km away
Azerbaijan Restaurant
68 reviews
.56 km away
Nearby Attractions
Cradle of Aviation Museum
343 reviews
1.99 km away
Eisenhower Park
128 reviews
2.23 km away
Nassau Veterans Memorial Coliseum
173 reviews
2.61 km away
Old Westbury Gardens
360 reviews
3.23 km away
Ask a question
Questions & Answers
Karen H
6 February 2015|
AnswerShow all 3 answers
Response from teensmommaraff | Reviewed this property |
You can order a cheescake...but there are all different varieties. It won't be cheap...but it will be delicious.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Child-friendly, Groups
Open Hours
10:00 AM - 11:00 PM
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
11:30 AM - 12:30 AM
11:30 AM - 12:30 AM
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing