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The Cheesecake Factory

1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
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Overview
  • Excellent34%
  • Very good41%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
Open Now
11:30 AM - 11:30 PMAll hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
All Details
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Reviews (290)
Traveller rating
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1 - 10 of 276 reviews

Reviewed 1 week ago

1/2 chicken salad sandwich was supposed to come with soup, I didn't like the soup, so the waitress substituted caesar salad & broccoli all were excellent restaurant was clean, wasn't noisy, great service

Thank leo t
Reviewed 1 week ago

A group of 5 had dinner here last week. I had not been here in many years. A little sad from the outside that so many of the neighboring stores have shut down and are empty. The restaurant however, had plenty was great. Extensive menu...More

Thank 5Tish
A TripAdvisor Member
22
Reviewed 2 weeks ago via mobile

Excellent atmosphere in this restaurant. Great staff and excellent food. Def would come back again. Hanger steak was delicious.

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This was the first time I've ever been to a Cheesecake Factory and it was a great experience. There were 10 of us and we were seated at 5:30pm on a Friday in under 10 minutes. The menu is pretty extensive, if you want or...More

Thank Elizabeth924
Reviewed 2 weeks ago via mobile

Kids had pasta and corn dogs adults had turkey sandwich steak tips skinny salmon skinny an old-fashioned hamburger food was delightful waitress was attentive price was reasonable and we will definitely go back it’s been a while

Thank Mora1234
Reviewed 16 July 2017

I got lucky tonight! After only a 10-minute wait, certainly the shortest wait time I've ever experienced at any Cheesecake Factory, we were again lucky to be assigned to Thomas P.'s table. Thomas was one of the best waiters that I've had. The avocado egg...More

Thank Soozi13
Reviewed 14 July 2017

Very poorly managed facility. Having been told that if our group of 6 came at 11:30am, we would not have to wait for a table, as this restaurant does not take reservations. Thus we arrived at 11:30 to be told by the manager that they...More

Thank lluckyfox
Reviewed 3 July 2017 via mobile

The food is mediocre. It's your typical chain restaurant. If you don't mind food that's tasteless. The service is so so. Not on the top of my list.

Thank DMN3333
Reviewed 20 June 2017

A very much below average Cheesecake Factory. Long wait midweek, although there were plenty of open tables. Poor layout, e.g. bathrooms hidden away on the lower (otherwise unused) floor. SLOW and inattentive service. Mediocre food - plate stacked high with filler (rice), overcooked vegetables.

Thank Kevin M
Reviewed 31 May 2017 via mobile

They were very busy and packed. Had to wait 45-minutes to get in. Then we did not get a waiter for about 8-minutes. The food was fine. They need to make this restaurant much larger than it is.

Thank Eugene F
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Ask a question
Questions & Answers
Karen H
6 February 2015|
AnswerShow all 3 answers
Response from teensmommaraff | Reviewed this property |
You can order a cheescake...but there are all different varieties. It won't be cheap...but it will be delicious.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Child-friendly, Groups
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:30 AM - 11:30 PM
Tuesday
11:30 AM - 11:30 PM
Wednesday
11:30 AM - 11:30 PM
Thursday
11:30 AM - 11:30 PM
Friday
11:30 AM - 12:30 AM
Saturday
11:30 AM - 12:30 AM
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500
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