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1612 Palisades Ctr Dr, West Nyack, NY 10994-6206
+1 845-727-1000
Website
Today
11:30 - 00:30
Closed now
See all hours
Hours:
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:30
More Info
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154 Reviews from our TripAdvisor Community

Traveller rating
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Showing 145: English reviews
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW

The service and food was extremely well. The waitor told us about the specials of the day and recommend some dishes. The food was hot and very tasty when it came out. He checked on us from time to time.

Helpful?
Thank Sarah R
1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

I would rate this 0 stars if I could. Our order got messed up more than once for 4 different orders. We didn't even get a discount. I'M NEVER COMING BACK!!! They even charged us for the photo down below.

Helpful?
Thank jake13131313
Chester, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago

I think I am one of a few people who come to NY and loose weight! My secret weapon is evening meals at the Cheesecake Factory eating their Skinnylicious Menu. I have tried more than a dozen entrees or salad mains. All have been satisfying and above all tasty. The only disappointing one was the Fresh Vegetable salad. My favorite... More 

Helpful?
Thank thehudsonsxx
Rockland County, New York
Level Contributor
11 reviews
5 restaurant reviews
4 of 5 bubbles Reviewed 4 weeks ago

I had avoided this place for a while because I thought the whole menu would be in line with the artery-clogging cheesecake so prominently displayed at the entrance. But some friends persuaded me to give it a try, and I'm glad I did. The menu is a book, and on page 17 or so you can find some pretty good... More 

Helpful?
Thank Casualhiker22
Stamford, Connecticut
Level Contributor
168 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 9 February 2017

but the service is lackluster. Our table appeared to be serviced by two servers and then rarely saw either for the rest of the meal. When an appetizer was brought to our table we had to flag down someone to give us a set up so we could eat properly.

Helpful?
Thank h0ylandm
Orangeburg, New York
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 3 February 2017

I was dying for a lovely piece of strawberry cheesecake...I went out of my way to stop here....I couldn't believe I actually spent $8.86 for one SMALL tiny piece...when I landed home...it was OLD ...sides were hard. I actually threw in garbage but took out and returned for the principle...The manager John was so nasty....telling me I ate the slice...so... More 

Helpful?
Thank Eileen3kids
White Plains, New York
Level Contributor
102 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 22 January 2017

Sorely disappointed to lunch there today, finding piles of paper in the women's lav during lunchtime, no TP, oily floors in the restaurant itself, and grit in my salad. No, more food from your kitchen would NOT make it better, despite an attentive waiter. I spoke to the manager, who was perfectly calm, but not apologetic. Sorry, but it's gone... More 

Helpful?
Thank LAMarrero
Florida, New York
Level Contributor
6 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 23 December 2016 via mobile

I absolutely have nothing to nitpick about. The food was great the service was spot-on I would most certainly recommend coming here oh yeah let's not forget the cheese cake.

Helpful?
Thank jonfour78
Madison, New Jersey
Level Contributor
49 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 19 December 2016 via mobile

The first course came cold as it probably stood on the counter for 15 minutes. Then it took 30 min to get the main course and it came with the wrong dishes.

Helpful?
Thank Rhashmo2
Cortlandt Manor
Level Contributor
394 reviews
282 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
4 of 5 bubbles Reviewed 10 December 2016

Met friends here from Florida. We met in bar area during Happy Hour. Location is Palisades Center closer to Route 59 entrance with an outside entrance next to Bed Bath & Beyond and Macy's. Generally, we avoid all chain dining but The Cheesecake Factory is consistently one of the better chains. * Friendly, attentive staff. Menu is huge, with something... More 

Helpful?
Thank AisleSeat01

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, International, Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
Sunday
10:00 - 22:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:30
Saturday
11:30 - 00:30
Location and Contact Information
  • Address: 1612 Palisades Ctr Dr, West Nyack, NY 10994-6206
  • Location: United States  >  New York (NY)  >  West Nyack
  • Phone Number: +1 845-727-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?