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Tony Roma's

₹₹ - ₹₹₹
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Palisades Center, Theatery Level 4, 1000 Palisades Center Drive, West Nyack, NY 10994
+1 845-353-8669
11:30 - 22:00
Open now
See all hours
Sun - Thu 11:30 - 22:00
Fri - Sat 11:30 - 23:00
More Info
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40 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 40: English reviews
Rumford, Maine
Level Contributor
143 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 17 December 2016

We make an annual excursion to the Palisades Mall during the holidays and choose a different restaurant for lunch. At first we were reluctant to stop at Tony Roma's because of the many less than positive reviews. But we were very satisfied with the experience. Our waiter was pleasant and stopped often to check on us. We ordered appetizers (skins,... More 

Thank JandK1958
New York City, New York
Level Contributor
101 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 9 November 2016

Went there this weekend and sat at the bar with a friend after a movie. There were only 4 ppl sitting there (the restaurant was pretty empty as well). The service from the bartender was the absolute worse!!! Two of the ppl sitting at the bar were clearly his friends and he spent most of my time there speaking to... More 

Thank shangoodjack
Franklin, New Jersey
Level Contributor
74 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 11 August 2016

I had a late Wednesday afternoon lunch with my wife and enjoyed a glass of wine, steak and mushroom flatbread appetizer and a sandwich special that included a salad and soup. Prices are reasonable for a restaurant within a mall. Atmosphere was nice for "in a shopping mall" and service was attentive and thorough.

Thank Nathan F
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 7 August 2016 via mobile

Adequate at best.... It's very sad to see a restaurant at one of the biggest malls in America empty at 5:30 on a Saturday night. But after eating there it makes sense. Our dinners were served prior to the salads. The ribs were tiny and dry. I had to ask for the sauce that was supposed to be served with... More 

Thank Dianne O
Fort Salonga, New York
Level Contributor
131 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 11 July 2016

The food was ok but the service was slow. But their margaritas were delicious. The ribs does fall off the bone and the short rib wasn't bad.

Thank Kitmin2010
New York City, New York
2 reviews
1 of 5 bubbles Reviewed 6 June 2016

This restaurant has gone down hill. It's always empty, rugs look dirty, it's dark for an open area. The place needs a make over, atmosphere is blah. We stopped in for appetizer and a drink, it was disappointing. The quesadilla was tasteless, the drink terrible; glass had lipstick marks. They changed from cloth napkins to paper. It makes no sense... More 

Thank rubriv175
Bronx, New York
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 April 2016

Food was no good. Waited 35 minutes for water. Then drinks we order came an hour later. Manager try to make up for it by eliminating app and entree. Should of went to outback right across

Thank pevey23
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 3 March 2016 via mobile

The service is good but the food not at all.... the water so so nice, unfortunately the food does not satisfied my expectations.

Thank avarelah
Middletown, New York
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 18 February 2016

Service was very slow, one server on for lunch on a holiday. About 3 other servers showed up around 2, the next shift. Server dropping plates on table with a thud, then disappeared to take care of his other tables. The food was good, although the kid meal we ordered came out wrong-ordered a hamburger, got a hockey puck with... More 

Thank HDChef
Roxbury, New Jersey
Level Contributor
137 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
3 of 5 bubbles Reviewed 3 February 2016

This is the third Tony Roma's location we have been to. We went at 7pm on a Saturday night in the winter and were a party of 4. We only waited about 20 mins for a table which was a great surprise. I found the food here to be the best we have had at any TR's and it was... More 

Thank SunFunSun

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
American, Bar, Barbecue, Pub
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Highchairs Available, Wheelchair Accessible
Good for
Open Hours
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: Palisades Center, Theatery Level 4, 1000 Palisades Center Drive, West Nyack, NY 10994
  • Location: United States  >  New York (NY)  >  West Nyack
  • Phone Number: +1 845-353-8669

Questions & Answers

Questions? Get answers from Tony Roma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?