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Carrabba's Italian Grill

3340 W Henrietta Rd, West Henrietta, NY 14623-3524
+1 585-292-6120
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  • Excellent43%
  • Very good37%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“pasta” (18 reviews)
“salads” (7 reviews)
Open Now
16:00 - 22:00All hours
Italian, Gluten Free Options
₹₹ - ₹₹₹
3340 W Henrietta Rd, West Henrietta, NY 14623-3524
All Details
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Reviews (120)
Traveller rating
Traveller type
Time of year

1 - 10 of 119 reviews

Reviewed 7 June 2017

My wife and I each had the salad and small dish lunch special. Both our salads were fresh and delicious. Service was prompt and efficient.

Thank Terry B
Reviewed 23 May 2017 via mobile

My husband and I love it here, but the service can be too fast. To slow them down, we give our salad order then order the dinner later. Go during the week when the waiter has less pressure to turn the tables over quickly. Soups...More

Thank terriavallone
Reviewed 9 April 2017

4 of us stopped here for dinner last night and everyone enjoyed their dinner. I had rigatoni with sauce and Italian sausage. Sauce was good, pasta was cooked perfectly but I counted only three small pieces of sausage. My other half had veal masala and...More

Thank timvf101
Reviewed 8 April 2017

Rochester is not famous for its restaurants and we go there quite often because my son studies there so one night we had too choose and it was close and open. i have to say it is NOT bad but i was disappointed because i...More

Thank solei15
Carrabbas, Manager at Carrabba's Italian Grill, responded to this reviewResponded 20 April 2017

We hate that we let you down. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Rochester, NY". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian...More

Reviewed 7 April 2017 via mobile

A delicious meal. Waitress was wonderful. Very pleasant atmosphere. We will dine here again and we highly recommend Carrabba's for your next dinning out event.

Thank Seary1
Reviewed 30 March 2017

I'm sorry but I found nothing special in Carrabba's that would get me to come back for seconds. The waitress had a bit of attitude. The drinks were ok and the food adequate. The price was ridiculous! Disappointment for sure. The mussels were quite tiny...More

Thank Krioux48
Reviewed 2 March 2017

We celebrated a birthday at this restaurant the other night and absolutely enjoyed the meal. It’s not often that everyone in our group has an exceptional meal, but this night we all totally enjoyed the various dished we ordered. The appetizers were phenomenal; fried zucchini...More

1  Thank rnapier77
Reviewed 25 January 2017

Our group was meeting for a lunch get together and there over 20 of us. We were seated at tables that were put together but the space was a bit cramped. The waiter and waitress were wonderful. Each took a side of the table to...More

Thank Cherie1971695
Reviewed 17 January 2017

We were the first people seated for lunch that day. We were with another couple. After seating the four of us the host continued to seat other customers right next to us. The very first couple seated after us were seated right next to us...I...More

Thank JMCUpstateNY
Reviewed 13 October 2016

Our go to place for dinner. No different this time. Early dinner time before a trip out of town. Service is dependable and good as is the food. We usually get the same meals and are always satisfied. How do they get those salad plates...More

Thank nortonUpstateNY
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Ask a question
Questions & Answers
Kelly A
4 March 2017|
AnswerShow all 2 answers
Response from peter e | Reviewed this property |
Sorry just passing through do not know.
Deborah A
17 March 2015|
AnswerShow all 2 answers
Response from Connie T | Reviewed this property |
I don't recall a buffet. Sorry.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Special Occasion Dining, Child-friendly
Open Hours
11:00 - 21:30
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 3340 W Henrietta Rd, West Henrietta, NY 14623-3524
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  West Henrietta
  • Phone Number: +1 585-292-6120
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