We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Our Heritage Cafe

) #22 of 36 Restaurants in Waterloo ₹₹ - ₹₹₹ American
2468 Mound Rd., Holiday Inn, Waterloo, NY
+1 315-539-5011
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent29%
  • Very good33%
  • Average17%
  • Poor12%
  • Terrible9%
23 Oct 2016
“A convenient place...”
27 Aug 2016
“You can do better.”
Closed Now
All hours
₹₹ - ₹₹₹
2468 Mound Rd., Holiday Inn, Waterloo, NY
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (41)
Traveller rating
Traveller type
Time of year

1 - 10 of 41 reviews

Reviewed 2 March 2017

bartender/server, cindy, was truly exceptional - very friendly, not overbearing, just a really good person - and scott, the chef/server, truly knows how to cook a fabulous steak sandwich - best i've ever had, and not philly style!!

Thank william p
Reviewed 16 December 2016

The best I can say is it was consistently poor. Understaffed, as an excuse the waitress said, "no customers came in until 8(PM) last night," THe Heritage DR opens at 5PM. She only had 3 couples and that was obviously too many. There was never...More

Thank hobbittravel
Reviewed 12 December 2016 via mobile

A very nice selection including a variety of healthy choices. $8.95 per person and kids eat free if you are a guest there. We were very pleased.

Thank Debbie K
Reviewed 24 October 2016

A convenient place...for a quick meal when staying at the adjoining Holiday Inn...A good breakfast buffet or order from the menu...

Thank Emax0442
Reviewed 23 October 2016

This is an unusual review for me - a first giving a poor rating but this Holiday Inn restaurant provided the poorest entries we have experienced in a long time. I ordered the special of the day - prime beef. I was asked how I...More

Thank NEToppy
Reviewed 22 September 2016 via mobile

Stayed at the Holiday Inn. The night we arrived dropped by there. Granted it was after 930,but there were people eating. Waited to be seated. No one. We ended up walking around looking for the waitress. Found her ordered food to take with. Next morning,...More

Thank CindySG429
Reviewed 27 August 2016

We had the buffet. Everything was very good but once things ran out, they were not replenished. There was scrambled eggs, bacon, sausage, potatoes, and fruit. The pancakes were gone and there was no bread or pastry. Toast was extra.

Thank Gingerbreadjoe
Reviewed 27 October 2015

Located in the Holiday Inn. the Heritage Cafe had a limited Menu, however the food and size of portions was excellent. I had the Beer Battered Hallibut. Was excellent and tasty. It was so good I returned the next night for another helping, yum. Professional...More

Thank Frank W
Reviewed 17 September 2015

Sunday brunch was excellent! I had a rather large party with me, but we were seated right away! Nice choices on the buffet, but I chose an omelet from the station. It was fabulous.

Thank Lisa R
Reviewed 2 August 2015 via mobile

This would have been an okay free hotel breakfast, but it was not free. We ate here 2 mornings and found the Pantry table to have packages of instant oatmeal, yogurt, bread, and small pastries. The breakfast buffet had a small selection including overcooked scrambled...More

Thank ardra345
Nearby Restaurants
Sauders Country Store
161 reviews
1.12 km away
Connie's Diner
217 reviews
1.57 km away
Penny's Place
86 reviews
.92 km away
Little Italy~ Seneca Falls
29 reviews
.84 km away
Nearby Attractions
Women's Rights National Historical Park
262 reviews
3.05 km away
Muranda Cheese Company
127 reviews
3.52 km away
del Lago Resort & Casino
158 reviews
7.30 km away
It's A Wonderful Life Museum
79 reviews
3.39 km away
Ask a question
Questions & Answers
Richard G
22 March 2017|
Response from hobbittravel | Reviewed this property |
Sorry, I do not know how you can see acopy of the menu. I hope someone else can help. Good luck.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations
Good for
Open Hours
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
Location and Contact Information
  • Address: 2468 Mound Rd., Holiday Inn, Waterloo, NY
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-5011
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing