Benefit: closer 10-15 mins. walk to the Genesee Grande hotel. To their credit, the staff takes orders quickly, pumps out the cold drinks rapidly. Disappointedly I must of waited 10 mins or more for my Hot Americano. Which the order taker didn't listen, only 2/3...More

This location was understaffed and dirty compared to most of the others I've been to. I'm not a Starbucks fan to begin with and this didn't change my mind

I'm a Starbucks addict and go to literally every Starbucks I see. This one is my least favorite, as the baristas are so impersonal and always seem annoyed. Cheer up!

Starbucks is Starbucks. Either you love it or you don't. Convenient drive thru. Customer service great. Good place to relax. Free Wi-Fi.

SU move in week lifesaver! Staff was friendly. The store is clean and well maintained. Will definitely return!!❤

Like all stores with the logo, you are paying for the name first, as the quality of product is second rate.

Just stopped in for a cap. Very clean lots to pick from. we stop in every time we are in town. Good as always.

Perhaps this store is off their game a little bit when school is not on session. Fast service was a plus as no one was there. Drink wasn't that good and not very hot. However store was not very clean. Also- absolutely NO napkins. How...More

Great coffee, is you like strong coffee. Staff are friendly but the shop itself is small. However, get it to go and walk the campus.

At home, I have to drive about 10 minutes to get to the nearest Starbucks, so while I stayed at the Sheraton near Syracuse University it was great having the Marshall St Starbucks just down the street. They open early, and service is quick and...More