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The Cheesecake Factory

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Ratings and reviews

Certificate of Excellence2016 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
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meals, features, about
Reviews (298)
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291 results
Traveller rating
121
87
48
17
18
Traveller type
Time of year
LanguageEnglish
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121
87
48
17
18
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All reviews cheesecake hibachi steak orange chicken salad burger bread rice sandwiches destiny mall huge menu food was fantastic great lunch sat at the bar my favorite cf server slice
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1 - 10 of 291 reviews
Reviewed 2 days ago

You cant be the cheesecake factory with a huge menu and with great dessert menu. The food is great the cheesecake is amazing. The service at the location was great. And the mall is right there so dine and shop is perfect combo.

Date of visit: September 2018
Thank Tigers1981
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Thank you for your review. We're so glad to hear you enjoyed your experience with us and we look forward to your next visit!

Reviewed 1 week ago

A restaurant that serves good food and has excellent service is not easy to find. Add to that, large portions at reasonable prices, and you’ve got a winner! The Cheesecake Factory has managed to produce just that.

Date of visit: January 2019
Thank V5381RKlaurak
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you very much for this review. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 2 weeks ago via mobile

The cheesecake is absolutely amazing. I suppose it would have to be by the name of the place. The milkshakes are very light and delicious! The food was absolutely delicious! Try the Burrito! It won’t disappoint you and the kids chicken and fries was a...More

Date of visit: January 2019
Thank 770naomih
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're so happy to hear that you enjoy our cheesecake! We hope to see you back soon!

Reviewed 10 December 2018 via mobile

A glass of wine like, some lettuce wraps, you will forget your troubles for the night. Very relaxing.

Date of visit: December 2018
Thank Tra G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 December 2018

Thank you very much for this review, Tra. We're happy to hear you enjoyed this visit and we hope to see you back soon!

Reviewed 23 November 2018

First time at Cheesecake Factory. Definitely wasn't disappointed. Coffee & cream chocolate supreme cheesecake was divine!

Date of visit: November 2018
Thank anchorage4alaska
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 24 November 2018

Hello and thank you so much for this review. We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 18 November 2018 via mobile

Food is great , a bit pricey but if your watching your weight not a good place. Atmosphere is good .waitresses are very friendly . Many choices for deserts oh course it’s Cheesecake Factory . At Destiny parking is a bit crazy, they do have...More

Date of visit: May 2018
Thank Lorraine S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 20 November 2018

Thanks for your feedback, Lorraine! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed 6 November 2018 via mobile

This restaurant is large and has patio seating (mall side) giving it a nice open feeling. The menu is sure to please everyone with it's huge assortment and the dessert menu is to die for! I particularly like their chicken chili but it may be...More

Date of visit: May 2018
Thank linda h
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Hi Linda, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 27 October 2018 via mobile

Fantastic service and food..and omg that keylime cheesecake is pure heaven! Always filled. Well priced and located within Destiny USA mall Great end to a day of shopping.

Date of visit: April 2018
Thank Jennifer R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 27 October 2018

Thank you so much for this review, Jennifer. We're happy you had a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our Key Lime Cheesecake!

Reviewed 18 October 2018

We dined here after attending a conference at Syracuse University. We were promptly seated in a booth as we wanted. Our server Chad was one of the best servers ever. He was prompt and attentive to our needs throughout our dining. The food we ordered,...More

Date of visit: October 2018
Thank Jodyrox
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 October 2018

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 2 October 2018

so I went here when i was on a business trip. I have a cheesecake factory by my house in Albany NY and never went because it was always so crowded. There are many places to eat in Destiny USA, yet i chose this place....More

Date of visit: September 2018
Thank Sean C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 October 2018

Hi Sean. Thank you for your review. We're glad to hear you enjoyed your meal and we look forward to your next visit!

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