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Chipotle Mexican Grill

Mexican, Southwestern, Fast food
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3496 Erie Blvd East, Syracuse, NY 13214-1636
+1 315-446-3530
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
65 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 5 days ago NEW via mobile

Ok, while clearly not fine dining, Chipolte is difficult for me to class as "fast food" although I guess in some ways it is. At any rate, this place is one of my guilty pleasures. The burrito bowl is the way to go - and of course a bag of their chips! The setup (especially in the DeWitt location) is... More 

Thank Bec044
1 review
Reviewed 9 March 2017

The food was really good. I'd definitely eat there again. Staff was nice, restaurant was clean... I'd definitely recommend this place

Thank Jeff12309
Budapest, Hungary
Level Contributor
98 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 9 August 2016 via mobile

The steak bowl with guacamole was excellent however it took awhile to get the food and the service was not so friendly. I would recommend if you are in for a quick meal but do not expect much from the service. We were around 8 pm and the restaurant did not look as cleaned as in the morning.

Thank Mariana1405
Syracuse, N.Y
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 24 June 2016

Though Chipotle had a food issue early on, they should not have been dropped from #1 to #5. Regarding cleanliness overall, it gets high grades above that of Moe's in the same vicinity, and yet Moe's went from 5th place to 1st, a bit over-done, if you ask me. There speediness of food delivery far excels that of other Mexican... More 

Thank grassroots10
Level Contributor
187 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 13 June 2016

We are pretty regular patrons of Chipotle when traveling. We know what we like and how we want it served. There is usually little trouble getting our expectations met. But not this time at this location. The line workers, one in particular, seemed unwilling to accommodate what have always been treated as standard requests. The management atvthis location needs to... More 

1 Thank Wayne M
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 22 May 2016

Unfortunately I was extremely disappointed with my meal. I had the steak burrito bowl. The meat was like rubber. I was so turned off that I couldn't eat it. It really saddened me to no end as I used to love Chipotle. I will try it one more time in hopes that it was a freak thing. However it will... More 

Thank SyracuseDragonfly
New Woodstock, New York
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 29 April 2016

OK. Up front, I'm going to say that I have family in Chipotle management. Thus, I have actually seen and read (lightly) the "trade books" (training manuals) and I'll admit that we stop at Chipotle's across the nation on cross-country trips to see the ones that are recognizes by management (as in "HQ") as the best-of-*the-best-of*. Esh. While this is... More 

Thank inthewoods2016
Washington DC, District of Columbia
Level Contributor
235 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 11 October 2015

When you are looking for good fast food, Chipolte is the place to go. All the ingredients are fresh and they make it the way you want while you watch. I thought I had left something in the restaurant during my visit. I called and John took time to check the store and the parking lot.

Thank dcfiread
Potsdam, New York
Level Contributor
119 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 8 October 2015

The menu is short but you get to pick each of your ingredients as they build your taco, burrito, salad or bowl. 3 shell choices, 5 proteins including beef, chicken and tofu, 4 salsas and various toppings make your lunch just what you like. I discovered warmed soft corn tortillas are my favorite. They of course, have hard shell corn... More 

Thank edsachs
Portsmouth, New Hampshire
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 11 August 2015 via mobile

I came with my family on a college tour and decided to go to Chipotle's because we love it back home. Right off the bat we were given attitude from one of the female employees. I asked for extra rice, I barely got a full scoop. They gave us more attitude when we said we didn't want beans. The servings... More 

Thank jenn03801

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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, Southwestern, Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Reservations
Good for
Location and Contact Information
  • Address: 3496 Erie Blvd East, Syracuse, NY 13214-1636
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-446-3530

Questions & Answers

Questions? Get answers from Chipotle Mexican Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?