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Bill Gray's

1225 Jefferson Rd, Rochester, NY 14623-3163
+1 585-424-2350
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Overview
  • Excellent26%
  • Very good33%
  • Average25%
  • Poor8%
  • Terrible8%
Travellers talk about
Closed Now
All hours
CUISINES
American
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1225 Jefferson Rd, Rochester, NY 14623-3163
All Details
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Reviews (84)
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1 - 10 of 84 reviews

Reviewed 2 weeks ago

We were staying in the area and thought we would try this restaurant out for dinner. We were surprised at the fast food atmosphere, it was not what what we were expecting but decided to stay anyway. We were totally delighted with our meal starting...More

Thank RandyandMary
Reviewed 5 weeks ago via mobile

Not my first visit and won't be my last. Burgers are very good and so are fries. Nice to have on site at museum. We will be back again.

Thank Victoria D
Bill G, Guest Relations Manager at Bill Gray's, responded to this reviewResponded 4 weeks ago

Thanks, Victoria! We're glad you enjoyed your time with us!

Reviewed 12 July 2017

Went for lunch with my brother. I love the burgers, he goes for the pulled pork sandwich. Always yummy.

Thank Linda S
Reviewed 10 July 2017

Restaurant was very good, The recommended "white hot" is simply a bratwurst that's cut in half and grilled.

Thank jerroldf269
Reviewed 30 May 2017

Hadn't been here in years. Sorry I did this time. The "world famous cheeseburger" was so small, very thin, for $6. Yes because I had swiss cheese another 90cents. Really? I didn't know that as no one told me. Later I looked way down on...More

Thank skdmw4642
Reviewed 12 March 2017

Stopped here for lunch today and I thought I would try the new reuben sandwich. While I was ordering it the woman next to here told me they didn't have any sauerkraut for the sandwich. Really? They have only been selling this sandwich for about...More

Thank timvf101
Reviewed 11 March 2017 via mobile

I've been to Bill Grays lots of times at multiple locations and the burgers, fries, and fish fries are all pretty good. This visit was surprising. The service was super slow, it took over 30 minutes for our order to come up, a wait longer...More

Thank JenRed2014
BillG932, Guest Relations Manager at Bill Gray's, responded to this reviewResponded 15 March 2017

Thank you for taking the time to share your experience. We are ashamed that this happened to you on your last visit! We are very sorry and we hope that we will have to opportunity in the future to make it up to you.

Reviewed 7 February 2017

For fast food this burger this was no too bad at all. The burger was juicy and delicious and the fries were hot and fresh.The workers were quite friendly and helpful and the food arrived quickly. I'm not really into fast food, but we had...More

1  Thank packmybags88
Bill G, Guest Relations Manager at Bill Gray's, responded to this reviewResponded 7 February 2017

Thank you for taking the time to send us your wonderful review! We pride ourselves in each burger being hand pressed daily and being cooked fresh to order!

Reviewed 13 December 2016

We love coming here for burgers. They are fresh and superb. Occasionally we get the beer-battered onion rings and they're very good. Their menu is huge and impressive for a burger place but we always get the double cheeseburgers. Best ever

Thank DiamondGirl1011
Reviewed 24 November 2016 via mobile

I love this for a quick easy lunch. I really love this easy place. It might not be the healthiest food, but it is really good.

Thank Sadie11Oakley
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 5 - US$ 10
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Parking Available
Good for
Kids, Child-friendly
Open Hours
Sunday
10:30 - 21:00
Monday
10:30 - 21:00
Tuesday
10:30 - 21:00
Wednesday
10:30 - 21:00
Thursday
10:30 - 21:00
Friday
10:30 - 22:00
Saturday
10:30 - 22:00
Location and Contact Information
  • Address: 1225 Jefferson Rd, Rochester, NY 14623-3163
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-424-2350
  • E-mail
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