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Cheesecake Factory

3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
+1 585-381-8681
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  • Excellent31%
  • Very good37%
  • Average19%
  • Poor6%
  • Terrible7%
Travellers talk about
“cheesecake” (98 reviews)
Closed Now
All hours
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
₹₹ - ₹₹₹
3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (226)
Traveller rating
Traveller type
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1 - 10 of 224 reviews

Reviewed 2 weeks ago

We normally avoid chain restaurants but a friend had suggested dinner here before we attended an event nearby. We were pleasantly surprised by the service and quality of the food. The menu is huge (literally at least 5 pages in a booklet) and could be...More

Thank Mary M
Reviewed 4 weeks ago via mobile

We packed up the country clan to join the cidiot rush; thereby making the 52 mile drive in the horseless carriages to celebrate the in laws 39th wedding! 6 of the 11 in our group had fancied the fine fare of this mega delicious chain...More

Thank Patrick F
Reviewed 31 October 2017 via mobile

I visited for a luncheon with a friend and ordered the lunch size Pasta Carbonara. It was surprisingly good and I was impressed. Portions in this restaurant are large and usually way to much food for me. The luncheon portion was more than adequate. We...More

Thank Bobs3636
Reviewed 9 October 2017

It was not overly busy when we were there. They had sent out an e-mail promoting brunch offerings and I was excited to try after looking up the menu. It took over 1/2 hour to get our food and it was disappointing. The eggs benedict...More

Thank Elizabeth C
Reviewed 28 September 2017 via mobile

“Usually” have a great meal at other Cheesecake Factory’s... server was very curt and he almost seemed annoyed to have us there?? Not friendly, explained nothing about menu and very rushed to have order taken. Was a birthday/catch up dinner, after being seated took us...More

Thank P S
Reviewed 24 September 2017 via mobile

Visited with a group of friends. Our server was helpful and attentive. Everyone enjoyed their dinner selection which varied between sandwiches, pasta, steak. All of us were too full to try dessert.

Thank JFH50
Reviewed 1 September 2017

grandson in emergency because staff could not accommodate his milk allergy even though the server was informed of it before the family ordered. staff needs training before more people end up in the hospital. The manager left me on hold when I called to inform...More

Thank Holly D
Reviewed 24 August 2017

My wife and I enjoyed many delicious meals at The Cheese Factory. Recently our daughter was visiting from Toronto with her husband. We thought it would be a nice treat to take them to dinner at The Cheese Factory. We started our dinner with couple...More

2  Thank Rabin M
Reviewed 6 August 2017

We always liked this place. Great variety and great tasting food served in large quantities. Visited Cheesecake factories in several other locations as well and they were uniformly good. Not this time. My standby is usually shepherds pie and my wife likes the bang bang...More

1  Thank TOM V
Reviewed 1 August 2017

We decided to take advantage of National Cheesecake Day, so went here for dinner and a slice of their half-price namesake. Others--sooo many others--had the same idea we did. Yet still, we waited only a half hour for our table and even got lucky enough...More

Thank RachelleAllen
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Questions & Answers
Michele E
25 November 2017|
AnswerShow all 2 answers
Response from Patrick F | Reviewed this property |
The cheesecake has a vegan menu.
Michele E
25 November 2017|
Response from Patrick F | Reviewed this property |
I do not have vegan meals. I am a omnivore who participates in consumption of other delicious animals, herbs and leafy plants. However, I do not eat veal. Personal preference... should you need or want a Vegan meal, you... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 20
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Bar Scene, Child-friendly, Business meetings, Kids, Special Occasion Dining, Groups
Open Hours
10:00 AM - 10:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-381-8681
  • E-mail
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