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Chili's Grill & Bar

₹₹ - ₹₹₹American, ,
1536 Military Rd, Niagara Falls, NY 14304-1732
+1 716-297-7326
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Overview
  • Excellent23%
  • Very good45%
  • Average19%
  • Poor5%
  • Terrible8%
Travellers talk about
“ribs” (12 reviews)
“guacamole” (4 reviews)
Closed Now
All hours
CUISINES
American, Southwestern, Bar, Mexican
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1536 Military Rd, Niagara Falls, NY 14304-1732
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (137)
Traveller rating
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11 - 20 of 133 reviews

Reviewed 12 April 2017 via mobile

We've dined several times, (2 to 3 times per year for the last 7 years) at this location and this is the first time that we were somewhat disappointed with just about everything. We've grown accustomed to good service, good food and generous portions over...More

Thank jaimeandlucy2016
Reviewed 30 March 2017 via mobile

Went for my mother in laws birthday. There was 7 of us in total when we arrives we where seated in a corner booth that was cramped. The menus were given to us. We waited twenty minutes and we were already to order our food...More

Thank Peter V
Reviewed 27 March 2017 via mobile

Popped in for an early lunch and was so happy with the service and food. The portion size was large. Food tasted great and our waitress was excellent. Worth stopping for.

Thank tye53
Reviewed 18 March 2017

Been to this location probably a dozen times or more! Love the food! Love the service. The Manager is always out on the floor making sure that the tables are happy! You don't see that much anywhere else. 2 for $22 Deal is Awesome!

Thank BTreen
Reviewed 2 March 2017

Wanted vegetables instead of starch and was going to have to pay 1.99 upcharge, didn't. Friendly front desk person, had to wait even though there were empty booths and tables available. Took a long time to clear party of four tables so that those waiting...More

Thank Russ C
Reviewed 28 February 2017 via mobile

The drinks and food were very good ! The service was awesome, our server was very very nice and talkative ! The manager came and asked us how our food and service was , which I think is very important!

Thank cb3629
Reviewed 24 January 2017 via mobile

Chili's for the last several years has been a favorite, but this visit was disappointing. Service was poor and the French Fries were served cool. They were replaced, but the kitchen should have known. Better luck next time.

Thank RLU818
Reviewed 2 January 2017

This was our New Year Eve dinner and it was good.We enjoyed the meal with the family.We always visit chilis chain as they have good American food.Good Service too and value for money.

Thank Andrew R
Reviewed 11 December 2016 via mobile

I come to this chilis very frequently because I love the food. Unfortunately that's not all it takes to keep customers. I visit this location a few times a month and every single time the service is AWFUL. Yesterday my mother and I went in...More

Thank Stephanie P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 20 December 2016

Stephanie, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch...More

Reviewed 11 December 2016 via mobile

Food was good. Chili's was my go to restaurant...my favourite. Emphasis on 'was'. Service was deplorable! Waitress ignored us when there was only one other occupied table (restaurant had lots of staff but few customers so not busy). Took over 5 minutes to initially come...More

Thank Tracey S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 20 December 2016

Tracey, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch...More

Nearby
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Nearby Attractions
Fashion Outlets of Niagara Falls, USA
486 reviews
.58 km away
Hyde Park
40 reviews
3.24 km away
Niagara Aerospace Museum
20 reviews
.80 km away
Castellani Art Museum of Niagara University
24 reviews
4.56 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Bar, Mexican
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1536 Military Rd, Niagara Falls, NY 14304-1732
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-297-7326
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