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Chili's Grill & Bar

₹₹ - ₹₹₹
Mexican, American, Southwestern
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1536 Military Rd, Niagara Falls, NY 14304-1732
+1 716-297-7326
Website
Today
11:00 - 23:00
Open now
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Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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121 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Niagara Falls, New York
Level Contributor
79 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Chili's for the last several years has been a favorite, but this visit was disappointing. Service was poor and the French Fries were served cool. They were replaced, but the kitchen should have known. Better luck next time.

Helpful?
Thank RLU818
2 reviews
5 of 5 bubbles Reviewed 2 January 2017

This was our New Year Eve dinner and it was good.We enjoyed the meal with the family.We always visit chilis chain as they have good American food.Good Service too and value for money.

Helpful?
Thank Andrew R
Niagara Falls, New York
2 reviews
2 of 5 bubbles Reviewed 11 December 2016 via mobile

I come to this chilis very frequently because I love the food. Unfortunately that's not all it takes to keep customers. I visit this location a few times a month and every single time the service is AWFUL. Yesterday my mother and I went in for lunch, stood at the front to be seated for about 3-4 minutes and were... More 

Helpful?
Thank Stephanie P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Stephanie, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

1 review
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Food was good. Chili's was my go to restaurant...my favourite. Emphasis on 'was'. Service was deplorable! Waitress ignored us when there was only one other occupied table (restaurant had lots of staff but few customers so not busy). Took over 5 minutes to initially come to our table....tossed the little brown envelopes (with the fork, knife and straw) on the... More 

Helpful?
Thank Tracey S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Tracey, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

Bayfield, Ontario
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 November 2016

We love to eat at Chili's - we return to this location each time we're in the area. Food is great - staff friendly - prices excellent!

Helpful?
Thank stelladelamare
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you providing positive feedback on our Niagara Falls Chili's. Come back and see us! More 

Toronto, Canada
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

We went for dinner after shopping. They have a great deal, two can dine for $20. You get to choose an appetizer and your entre from several choices. I had the fajitas and my husband had half rack of ribs. They were great about not putting spicy ingredients in our appetizer or my fajitas. We also had salted caramel cake... More 

Helpful?
Thank Blackbird45
Guelph, Canada
Level Contributor
233 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 21 October 2016

Went for lunch after shopping. Ordered the grass fed hamburger. Unfortunately, the burger was still uncooked and cold. The manager had no hesitation in getting me a fresh one, which was cooked properly. Was hoping that I would have gotten the burger for free, but no luck. My wife enjoyed her combination of chicken and salmon. Food was as expected... More 

Helpful?
Thank savuka1958
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

London, Canada
Level Contributor
185 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

Good standard fare for a pub. I have been happy with the quality of food every time I have been to a Chili's. The food has been hot an tasty. Many deals to choose from on the regular menu or daily specials. As an owner of an electric car, I chose here so I could get a charge while on... More 

Helpful?
Thank Rallybob
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon! More 

A TripAdvisor Member
4 of 5 bubbles Reviewed 3 October 2016 via mobile

Food came very quickly and was very enjoyable. Lots to do in the area, so you are in the area I highly recommend.

Helpful?
Thank A TripAdvisor Member
Temperance, Michigan
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 October 2016 via mobile

My experience with Chili's is solely from the one I frequent back in Toledo, and this one here was not nearly the same. Service was fast, but had to ask for napkins. Food was hot, but just average. I would recommend the food court in the nearby Fashion Outlet Mall...wish we had known about it before we came here.

Helpful?
Thank ricmoh

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Mexican, American, Southwestern
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Cheap Eats, Bar Scene, Child-friendly, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1536 Military Rd, Niagara Falls, NY 14304-1732
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-297-7326

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?