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Red Lobster

4573 Commercial Dr, New Hartford, NY 13413-6208
+1 315-768-6156
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  • Excellent44%
  • Very good25%
  • Average23%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobster” (7 reviews)
“chowder” (2 reviews)
Closed Now
All hours
American, Seafood
₹₹ - ₹₹₹
4573 Commercial Dr, New Hartford, NY 13413-6208
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (51)
Traveller rating
Traveller type
Time of year

11 - 20 of 50 reviews

Reviewed 11 March 2017

Service was good Food was good, as usual. Best place for Lobster and fish in the area Very consistent

Thank SelectiveCustomer
Reviewed 9 February 2017

My son and I ate there this evening. Wow the prices have skyrocketed since Darden sold this franchise. The portions and quality of food has gone way down, but the prices have gone way up. Dinner for 2 was over $100 dollars. We had the...More

Thank Roger V
Reviewed 14 September 2016

We were seated promptly, but waited 10 mins before getting a server. His name was Cody. He acted like he had cement in his shoes. He took our order and brought salads and drinks at the same time. ugh. We both order the endless shrimp....More

Thank Roger V
Reviewed 20 August 2016

We went at 5pm on a Monday. Seated quickly, orders taken quickly, food came out fast. It's a chain so unless something is mismanaged in the kitchen or with the waitstaff, you know what you are going to get if you eaten at a Red...More

Thank Donna M
Reviewed 31 July 2016

Sure this is a chain, but one with consistent and dependable food. The four of us had lunch there, both for the food and the quiet venue where we could actually talk at a normal volume and hear each other. My wife had the fried...More

Thank Richard T
Reviewed 14 July 2016

Service was horrible, the food was horrible and the place was filthy. Went on a slow night. Waited 20 minutes to be greeted by our server. Ordered a strawberry lobsterita, got a classic one. Ordered 2 house salads one with oil and vinegar and one...More

Thank niki111508
Reviewed 5 April 2016 via mobile

Stopped in with a colleague for dinner and had a wonderful time. I enjoyed the atmosphere and delicious stuffed flounder and grilled shrimp dinner. My colleague had an easy time pairing an appetizer with a lobster tail for dinner. The service was good.

Thank Familytrip831
Reviewed 27 February 2016 via mobile

Went with a family of 4 for a family dinner and the restaurant was empty. Maybe there wasn't many servers on but the service was quite slow. The menu is same old and I wasn't impressed (never having been to a Red Lobster before). I...More

Thank KylersKL
Reviewed 23 December 2015 via mobile

Ok. While many of my reviews have been negative time for a positive review. I have put off posting, but feel the need after several years. I am not a big seafood person but wife loves Red Lobster. Not my first choice, but you will...More

Thank Poorotis
Reviewed 5 September 2015

Male server was prompt, courteous, knowledgeable, and most of all genuinely interested in pleasing us. Food was served promptly and good. Server kept table clear of used dishes, etc., which many other servers just don't bother. Even the bill and follow up were prompt.

Thank SelectiveCustomer
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Questions & Answers
twinslimes d
10 September 2015|
Response from frankbX4573GN | Reviewed this property |
Sorry, I don't know.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Romantic, Child-friendly, Kids
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 4573 Commercial Dr, New Hartford, NY 13413-6208
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: +1 315-768-6156
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