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Ciao Wood-Fired Pizza & Pasta

2 Hickory Hollow Ln, Ithaca, NY 14850-1015
+1 607-257-2233
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  • Excellent50%
  • Very good35%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“pizza” (121 reviews)
“arancini” (17 reviews)
“penne” (6 reviews)
Open Now
11:30 - 22:00All hours
Italian, Pizza, Vegetarian Friendly, Gluten Free Options, Vegan Options
₹₹ - ₹₹₹
2 Hickory Hollow Ln, Ithaca, NY 14850-1015
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Reviews (314)
Traveller rating
Traveller type
Time of year

1 - 10 of 314 reviews

Reviewed 2 weeks ago

I love eating at ciao! The atmosphere, food and service is always consistently wonderful! The salads, home made dressing, and gluten free pizza bring me in time and time again!

Thank gmariefx
CiaoIthaca, General Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 2 weeks ago

Dear Gmariefx, Thank you very much for being such a big fan of ours. Comments such as yours makes our staff strive to work harder every day. Thank you again, and we hope to see you again soon! Thank you, Bill Oechslin Manager

Reviewed 3 weeks ago via mobile

Most restaurants in Ithaca were booked due to graduation weekend so we tried out Ciao. The margharita pizza was tasty but a little too peppery. They served bread with a delicious olive oil. The risotto fried balls in tomato sauce and basil were attractively presented...More

Thank schmutaki
CiaoIthaca, General Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 2 weeks ago

Dear Schmutaki, Thank you for choosing to dine with us over the graduation weekend, that can sometimes be a hectic time for all restaurants in this area. Thank you for sharing about your dining experience, especially for what you did like and for what you...More

Reviewed 4 weeks ago

I love pizza. I was told that the gluten free pizza was great. It was not. The crust was cardboard like. They charged me more for it too. The regular pizza looked great. I understand that my diet is not the norm for the restaurant....More

Thank Rose H
Reviewed 4 weeks ago via mobile

I love Ciao! I've been here numerous times over the years visiting the Ithaca area. They make a consistently great wood fired pizza. Unlike other pizzas elsewhere that overload the salt, Ciao does not! Service is good and waitstaff is quite friendly. Enjoy!More

Thank FrequentTraveller61
CiaoIthaca, Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 3 weeks ago

Dear FrequentTraveller61, Thank you for noticing the depth of flavors in our food, we agree with you on over-salting, the food doesn't need it! Thank you for being a loyal customer and hopefully we can keep exceeding your expectations for many years to come! Thank...More

Reviewed 18 May 2017

We found this Italian restaurant after shopping at the mall. Our waitress was very friendly and helpful. The menu was more extensive than expected and the wine list was surprising. Our meals were excellent and we were pleasantly surprised at the cost. We will definitely...More

Thank Ruth R
CiaoIthaca, Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 3 weeks ago

Dear Ruth, Thank you very much for your kind words. Helpful reviews such as yours help to guide new customers into our restaurant and hopefully they have the same experience as you. Thank you! Bill Oechslin Manager

Reviewed 14 May 2017

Had a nice dinner, nice waitress. Our family had a burger, pasta and chicken in this nice pizza place :)

Thank jmusic22
CiaoIthaca, Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 3 weeks ago

Thank you very much for dining with us, and for taking the time to share your experience with everyone. We hope to see you and your family again soon! Cheers! Bill Oechslin Manager

Reviewed 5 May 2017

The food here is excellent. An excellent pizza has a bit of char on it, and you should enjoy the contrast when the thin crispy burnt blisters on the crust hit your tongue. If your uneducated palate abhors charcoal, ask for an undercooked pizza. You'd...More

Thank James H
CiaoIthaca, General Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 6 May 2017

Dear James, Thank you for dining with us and wanting to share about your experience. We realize that it can get a little loud inside the restaurant during peak times and we are looking to see what we can do to remedy that. We greatly...More

Reviewed 15 April 2017

Our server was great. Ask for the pizza to be light or it will be charred. The cheesy pasta dish was good. We arrived at 9:30 and appreciated they still served dinner that late.

Thank Sonsonatta
CiaoIthaca, General Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 28 April 2017

Dear Sonsonatta, Thank you for your kind words, we appreciate it greatly when our guests go and spread the word about their experiences with everyone online. We hope to see you again soon. Bill Oechslin Manager

Reviewed 11 April 2017

We went here for lunch this past Sunday and our experience was less than enjoyable. We started with a tossed salad that came out with frozen tomatoes and a long hair across the plate. That was sent back and replaced with yet another tossed salad...More

Thank corymfowler
CiaoIthaca, General Manager at Ciao Wood-Fired Pizza & Pasta, responded to this reviewResponded 28 April 2017

Corymfowler, I am very sorry to hear about your experience that afternoon with us. This is not typical of our service or food. I have spoken with everyone involved that was working that day, and shared your comments. We will put forth more of an...More

Reviewed 11 April 2017

We were visiting colleges and asked the otel attendant to recommend an eatery. He suggested Ciao. We went and the wait was an hour, but the aroma was wonderful/ We were back in town for a second look and tried again wait was 15 minutes...More

Thank Patricia H
Nearby Restaurants
Ithaca Bakery
94 reviews
1.08 km away
Sumo Japanese Hibachi Sushi
76 reviews
.76 km away
34 reviews
.77 km away
Nearby Attractions
Cornell University
525 reviews
4.02 km away
Cornell Lab of Ornithology
342 reviews
3.25 km away
Cornell Botanic Gardens
241 reviews
4.45 km away
Ithaca Farmers Market
233 reviews
4.42 km away
Questions & AnswersAsk a question
Is this a chain restaurant?
11 April 2016|
Answer Show all 9 answers
Response from Judy M | Reviewed this property |
No, it is not a chain restaurant..... However the owner has another restaurant called the Boat Yard (located downtown Ithaca).
Do you accept American Express?
29 August 2015|
Response from CarmD59 | Reviewed this property |
I am not certain. I was a patron and did not use Amex.
Kevin B
do you need to make a reservation to eat here
27 August 2015|
Response from BoatYardGrill | Property representative |
Kevin, Please use our convenient same day phone ahead seating option. You would simple call the day that you want to dine with us, you would place your name on our phone ahead list to reuse your wait time. Thank you!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 12 - US$ 24
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Kids, Bar Scene
Open Hours
12:00 - 21:00
11:30 - 21:00
11:30 - 21:00
11:30 - 21:00
11:30 - 21:00
11:30 - 22:00
11:30 - 22:00
Location and Contact Information
  • Address: 2 Hickory Hollow Ln, Ithaca, NY 14850-1015
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Ithaca
  • Phone Number: +1 607-257-2233
  • E-mail
Welcome to Ciao!
Ciao! is a casual fine dining, Italian restaurant that invites all ages. We specialize in Italian food with an authentic Tuscan flare.

We also offer artisan pizzas that are hand-crafted and cooked to order in our wood-fired oven, which is visible throughout that restaurant. The pizzas and pastas are specially crafted, and everything we serve is made from the highest quality ingredients and is all made in-house.

The ambiance and décor has a distinct personality that sets a mood for high-energy fun and entertainment.
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