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Chuck E. Cheese's

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11 Hanover Pl, # 15, Hicksville, NY 11801-5103
+1 516-433-3343
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
United States
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 11 November 2016

I was disappointed with the quality of the restaurant. The pizza was stale. The booths in the dining area had crumbs in between the seats.

Helpful?
1 Thank YoshiDannyJon E
New York City, New York
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 September 2016

Usually take the grandchildren on off days, but they wanted to go today, and knowing school was still out in the area, went to appease them. There were long lines to purchase tokens, and even longer lines with mayhem to redeem the tickets! Also could not find 1 staff member to remedy broken machines that didn't work or issue tickets... More 

Helpful?
Thank Avaloo1
Hicksville
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 July 2016

the place is fun for kids expensive for taken and food and the prizes are cheap items when you pay over 100 dollars in tokens for the kids they get a gum ball machine item

Helpful?
Thank Marie M
New York City, New York
Level Contributor
120 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 27 February 2016 via mobile

I came here with my family of four for my nephew's birthday party on a Saturday afternoon and we had a nice time . The place was very spacious and the kids were able to play all the games with really no waiting. Place was clean and the staff were very friendly and accommodating. I thought the pizza was better... More 

Helpful?
Thank Lou S
Miller Place, New York
Level Contributor
601 reviews
423 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
3 of 5 bubbles Reviewed 7 January 2016 via mobile

If you have young kids who enjoying video games, skeet ball, and pizza, do yourself a favor and take your kids to chick e cheese!

Helpful?
Thank danfriedmanmd
Hicksville, New York
1 review
1 of 5 bubbles Reviewed 30 December 2015

I typiclly patron a Chuck E Cheese located in West Islip but decided to try the Hicksville location becuase it was recently renovated. Well, a new rug and upgraded games dont make up for closing 15 mnutes early or every table covered in food that was never cleaned up. The Manager and workers could not close the store fast enough.... More 

Helpful?
Thank jenine m
Hicksville, New York
Level Contributor
184 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed 20 October 2015

Where are the negative stars for this rating? This place should SHUT DOWN!!!! Horrible food! Dirty dirty dirty place from the tables to the floors to the games.

Helpful?
Thank Alfie D
Largo, Florida
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 October 2015

Great place to take the children. The food is so-so but you will all have a great time playing the video games. All games are 1 token so it helps the children figure out how they are going to use their tokens. You can get coupons in the Sunday paper.

Helpful?
Thank authorwhoenjoyslife
Bayville, New York
Level Contributor
130 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 14 April 2015 via mobile

The first time I ever been in this chain, and it was for a birthday party. Everything is done cheap, there are parallel birthdays, the tables right next to each other. The birthday show is mainly on tv, a few attendants trying to guide and get some activity from all the groups at once, but not really enjoyable. The mouse... More 

Helpful?
Thank viganiko
new york
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 9 October 2013

I used to cringe when I had to bring my kids here as it was hard to keep track of them, and there were a lot of people letting their kids run wild. Since they renovated and got rid of the slide climber it is much easier to spot my kids so I can take them there without stress.

Helpful?
Thank efollick

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
Cuisine
Pizza
Good for
Cheap Eats, Child-friendly, Groups
Location and Contact Information
  • Address: 11 Hanover Pl, # 15, Hicksville, NY 11801-5103
  • Location: United States  >  New York (NY)  >  Long Island  >  Hicksville
  • Phone Number: +1 516-433-3343

Questions & Answers

Questions? Get answers from Chuck E. Cheese's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?