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Crazy Otto's Empire Diner

100 W Albany St, Herkimer, NY 13350-1901
+1 315-866-8801
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  • Excellent57%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“eggs” (23 reviews)
“burgers” (23 reviews)
“omelette” (18 reviews)
Open Now
5:00 AM - 9:00 PMAll hours
American, Diner, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
100 W Albany St, Herkimer, NY 13350-1901
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (243)
Traveller rating
Traveller type
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1 - 10 of 243 reviews

Reviewed 15 November 2017

A large variety of food to fit everyones pallet . The atmosphere is nostalgic. The waitresses are the best. One needs to take time to read the walls, ceiling, and enjoy the photos of famous people and listen to the train clock whistle. The history...More

Thank Esther L
Reviewed 11 November 2017

Loved the hot chocolate. The Reuben sandwich had some tough stringy meat in places, but was, overall, good. Corn Chowder was good, brithy, but not the best ever. Overall, good eats, but not superior.

Thank durrinhome
Reviewed 10 November 2017 via mobile

Nice variety of foods. The portions are huge! For example, I ordered an omelette and they make their omelettes with six eggs!!!! Prices are good too.

Thank Dee S
Reviewed 27 October 2017 via mobile

A colleague and I stopped here between sales calls. Over-the-top friendly service, big portions...great diner food. We’ll return!

Thank Glenn F
Reviewed 16 October 2017

WOW, what a great place. We found this on Yelp and we were looking for food after taking a trip down the Erie Canal. Yelp gave it excellent ratings, so we went. CLASSIC diner even in the diner car. Not too busy on a Saturday...More

Thank sandiegoheidi
Reviewed 15 October 2017 via mobile

Lots and lots of food to choose from on the huge menu. Great service. Friendly staff. Food was served hot and was delicious.

Thank Sally S
Reviewed 12 October 2017

Greeted promptly & warmly as soon as we entered the door. Staff noted immediately that she was the only wait staff there at the moment. This is a quaint little diner that you won't find just anywhere. We visited around 3 pm on a Monday...More

1  Thank GeordysWife
Kim T, Owner at Crazy Otto's Empire Diner, responded to this reviewResponded 15 October 2017

Thanks so much. We will get right on that restroom and those responsible. Hope to see you again.

Reviewed 9 October 2017

This is a fun and tasty place to dine. The portions are generous if a bit pricey. The service has always been very good and the food is appetizing, I have enjoyed the Eggs Benedict on several occasions and always enjoyed it. The decor inside...More

Thank dzinsk
Reviewed 6 October 2017

It was very busy when we went on a Sunday morning but it didn't take long to get a table for 7 people. Everyone liked their food and the atmosphere was fun.

Thank lavender023
Reviewed 5 October 2017

The diner was unique and the food and staff were excellent, our waitress was fun and wanted to know all about where we were from. I spoke to the owner and he wanted me to send him some of my homemade southern Chow Chow.

Thank Kathy K
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Nearby Attractions
Erie Canal Cruises
730 reviews
1.23 km away
Fort Herkimer Church
6 reviews
2.30 km away
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4.02 km away
The Ilion Little Theatre Club
5 reviews
4.29 km away
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Questions & Answers
Esther L
11 November 2017|
AnswerShow all 7 answers
Response from rainbowlake6 | Reviewed this property |
Parking is not an issue. they do have daily specials but as someone else wrote.. they have a huge menu to select from..
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 10
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Free Wifi, Takeout, Seating, Waitstaff, Parking Available, Street Parking, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Child-friendly, Local cuisine
Open Hours
5:00 AM - 4:00 PM
5:00 AM - 4:00 PM
5:00 AM - 4:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
Location and Contact Information
  • Address: 100 W Albany St, Herkimer, NY 13350-1901
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801
  • E-mail
Welcome to our original 1952 Mountainview Diner voted Best Upstate New York Diner. Best Atmosphere. Best Bacon. Best Hollandaise. Best Pie Crust. Now celebrating 65 years in the Mohawk Valley and once noted as the "most modern kitchen in New York." We have a HUGE menu and the best staff around. We offer special menus for Gluten Free, Kids and Seniors as well as a great Value Meal Menu including a beverage. Our food is homemade and we pay attention to all the small details. Located only one mile from the New York State Thruway (Interstate 90) at exit 30. You'll be so glad you decided to come visit. Thanks for checking us out.
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