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Crazy Otto's Empire Diner

Certificate of Excellence
₹₹ - ₹₹₹
American, Diner
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100 West Albany St., Herkimer, NY 13550
+1 315-866-8801
Website
Today
05:00 - 15:00
Open now
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Hours:
Sun - Tue 05:00 - 15:00
Wed - Sat 05:00 - 21:00
More Info
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191 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Boston, Massachusetts
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

everyone is friendly as soon as you come in. They are food allergy friendly, have a gluten free menu :) Could use some dairy free options and soy milk. Great food. Wonderful wait staff

Helpful?
Thank Cindy F
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Breakfast with family on a busy Sunday morning. We were greeted courteously at the door and the service was overall very friendly and efficient. My avocado omelette was the best omelette I've ever had, hands down. It was stuffed with cheese avocado and bacon and was extremely filling. Portions were very generous for the cost and, again, the service was... More 

Helpful?
1 Thank Tims1261
Onondaga, New York
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 January 2017 via mobile

Easily accessible off the Thruway. Great variety of food served FAST! Staff was very friendly. We will be back when we are in the area.

Helpful?
1 Thank Lbestwiles
Rochester NY
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2016

Since we were under a time restriction while traveling between Rochester and Albany, and after reading the reviews we decided to try Crazy Otto's. Though I'm not a person to use catch phrases, I must say OMG!!!! This restaurant is a true treasure and the meals are just incredible. If anyone leaves this place hungry, they should be ashamed. And... More 

Helpful?
1 Thank Deliverease
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 25 October 2016

I am sad to submit this review, because the Empire Diner has been an institution in this area for decades. I just want to warn people that the prices are totally ridiculous for what you get. I recently had both breakfast and lunch here and was hugely disappointed each time. French toast was two slices of "Great Value" white bread,... More 

Helpful?
1 Thank Charity J
Green Bay, Wisconsin
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

This reminded me of a 50's diner. We were seated promptly, Coffee came with menus. Good coffee. Our meal was breakfast ,and no one was disappointed. The short stack of pancakes are plate size(2). I order oatmeal and the bowl was huge. Our friend had eggs which were perfect. The coffee refills came so often it was a little annoying.... More 

Helpful?
1 Thank BsGram
Provincetown, Massachusetts
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 October 2016

I have been here several times when I've come to Herkimer to hunt for Herkimer Diamonds. This time I stopped in Herkimer for the night with my partner just to show her my favorite haunts. We had breakfast at the diner as I always do. The staff is the most caring and warm group anywhere. Met the owner this time... More 

Helpful?
1 Thank hypomule
Rochester, New York
Level Contributor
79 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 24 September 2016

Stopped in for a light lunch so we ordered salads. She got the Grilled chicken salad which was very good and a good size. i ordered the Buffalo Wedge salad. It was basically a whole head of lettuce wedged with tomato, bacon, celery and bleu cheese dressing. It was as good as it was large! Too much food but so... More 

Helpful?
1 Thank Tom S
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 September 2016 via mobile

Easy to find classic diner. Great food, large portions, decent prices and friendly staff. Try the eggs florentine.

Helpful?
1 Thank Susan9754
Level Contributor
64 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 18 September 2016 via mobile

At the end of our trip to the Adirondacks we stopped for a late lunch at Otto's... A Pullman car diner. Fifties fare and look with friendly staff. Food was quick and savory with a little something unique for every pallet....many nearby things to do... Stopping at Otto's was a nostalgic...

Helpful?
1 Thank fireman217

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 10
Cuisine
American, Diner
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available
Good for
Child-friendly, Kids, Local cuisine, Cheap Eats
Open Hours
Sunday
05:00 - 15:00
Monday
05:00 - 15:00
Tuesday
05:00 - 15:00
Wednesday
05:00 - 21:00
Thursday
05:00 - 21:00
Friday
05:00 - 21:00
Saturday
05:00 - 21:00
Location and Contact Information
  • Address: 100 West Albany St., Herkimer, NY 13550
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801

Questions & Answers

Questions? Get answers from Crazy Otto's Empire Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?