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The Retreat

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Staines Road | Middlesex, Staines TW18 2RT, England
+44 1784 464839
Website
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun 10:00 - 22:30
Mon - Thu 11:00 - 23:00
Fri 11:00 - 00:00
Sat 10:00 - 00:00
More Info
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88 Reviews from our TripAdvisor Community

Traveller rating
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Showing 88: English reviews
Uk
Level Contributor
50 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 5 days ago NEW

15 members of my family enjoyed a really riotous evening here. Although the service was a little slow the meals were fantastic.We had not originally intended to have my party here but I am really glad we did. The quality of the food - no fault . the service maybe a little slow, the attention 1st class. No hesitation in... More 

Helpful?
Thank UkFredie
Staines, United Kingdom
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

Local and friendly, food okay but think the menu needs changing every now and then, this place has massively been turned around, the staff are fabulous and management could not be any better.

Helpful?
Thank karenjB9235QV
Staines, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Had out first visit in january for a birthday and the newly refurbished restaurant was warm and friendly and staff attentive... A bit pricy for standard pub grub but worth the visit! What a difference a few short months later... Staff miserable and carvery not a good standard. 2pm on Sunday (21/5/17) afternoon, not busy at all. 4 of us... More 

Helpful?
Thank rockyR
London, United Kingdom
Level Contributor
165 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
Reviewed 1 week ago via mobile

Has seen that the pub had been recently refurbished and wanted to try it. Very nice decor, lots of natural light, seating etc. Food was very nice especially the steak & ale pie and the chicken & mushroom pie. Pastry was excellent no soggy bottom here very crisp and filled to the top. Only negative was staff could do with... More 

Helpful?
Thank sandrahagger
Management response:

Hi Sandra, We would like to take the time to let you know we are ever so grateful for your positive feedback, we really appreciate you taking the time to leave a review on recent experience and do hope to see you again in the near future, hopefully with a warm welcoming smile. Many Thanks, Toni-Jade More 

London, United Kingdom
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

lovely ambience, good food a bit better than pub grub great for families with young children plenty of parking, fresh décor.

Helpful?
Thank cindyhQ1065QA
Management response:

Hi Cindy, We would like to thank you for your positive comments on your recent experience, Here at The Retreat we really value our customers and appreciate any feedback, we really hope to see you again in the near future. Many Thanks, Toni-Jade More 

Level Contributor
4 reviews
3 restaurant reviews
Reviewed 1 week ago

Wanting to try the newly refurbished restaurant I Googled opening hours and was delighted to see it was open all day. When I arrived with my partner at 2.45 we were told that they were only serving bar food. Sandwiches and pizza ;although a good selection, we would have preferred to eat in the restaurant. We decided to have a... More 

Helpful?
Thank SteveB_12-9-2012
Management response:

Hi Steve, Firstly I would like to Thank you for your feedback on your experience at The Retreat, We appreciate your honest opinion and will like to inform you that we have reviewed your advice and have now made the conscious decision to keep the restaurant open throughout the whole day. We apologise for your previous inconvenience, However if you... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We arranged a business lunch with clients and were told only on arrival that no work wear was allowed. We were wearing clean logo polo shirts and clean trousers . Hardly industrial workwear. Staff most unpleasant served us one drink and after looking at the menu and trying to order food we got told they would not serve us. Very... More 

Helpful?
1 Thank Michael W
Management response:

Hi Micheal, Thank you for taking the time to leave your feedback on your recently experience, we would like to inform you that we are currently reviewing this issue with our head office as it is compliant throughout the company, however if you could forward your complaint with a few more details to our business email info@theretreatstaines.co.uk we will have... More 

Staines, United Kingdom
Level Contributor
63 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

We decided to meet up for a meal and catch up. The waitress was great giving us time to decide on our orders as well as enjoying time to chat. Our meals were delicious and the service was excellent. One of our group is a coeliac and was pleased to be given a separate menu of gluten free foods. The... More 

Helpful?
Thank Serowesister
London, United Kingdom
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago via mobile

Now its been done up so much better . This is where the wife and i frist went to a pub so now go on odd times in the year the garden is better now but still not got a beer garden feel about it . But the inside is nice to sit in Ps the food is great

Helpful?
Thank Onlymg
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

Spur of the moment decided to have a quick family dinner here on a Sunday on our way back from shopping in staines. As we waited to be seated the carvery was right in front of us and looked incredible, so I already knew THAT is what I'm having! Service was a little slow in a fairly empty restaurant but... More 

Helpful?
Thank Charlottepulse

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 5 - US$ 26
Cuisine
Bar, British, Pub, Vegetarian Friendly
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations
Good for
Bar Scene, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 - 22:30
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: Staines Road | Middlesex, Staines TW18 2RT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Staines
  • Phone Number: +44 1784 464839
Description
Pub / Restaurant

Questions & Answers

Questions? Get answers from The Retreat staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?