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Pizza Express

12 Clarence Street, Staines TW18 4SP, England
+44 1784 456522
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  • Excellent22%
  • Very good35%
  • Average24%
  • Poor13%
  • Terrible6%
Travellers talk about
Closed Now
All hours
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
12 Clarence Street, Staines TW18 4SP, England
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JPMiles / Payback Arrow
Reviews (133)
Traveller rating
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1 - 10 of 130 reviews

Reviewed 2 weeks ago via mobile

How disappointing to find such a poor, poor example of this normally good standard franchise. Tried 4 tables before finding one without sticky marks. Of 5 menus in our group 4 were covered in the meals of previous diners.... mine looked like it had balsamic...More

Thank foodyflourfairy
Reviewed 4 weeks ago via mobile

Went with my family for an impromptu lunch and didn't like the service at all. I didn't feel welcome. We sat down and we're greated with :" we have delayed service, because today there's a lot of bookings". I asked if they couldn't cope with...More

Thank 5ilvi4
Reviewed 5 December 2017 via mobile

Went here with 3 friends before the cinema.Service was ok and pizzas were very tasty,but we won't be returning as we noted a male member of serving staff who was making desserts opening packets of biscuits tearing the packets open with his teeth.Really don't think...More

Thank debsslighter
Reviewed 9 October 2017

For me, Pizza Express really seemed to lose its way a few years ago. Their restaurants always used to be busy, and everything seemed a bit special, but suddenly it lost that certain something it had, and now whenever I pass a restaurant they always...More

Thank Nasalhair
Reviewed 3 October 2017

Birthday celebration for 10 people, pre-booked table but there was a slight delay no problem at all. Food good, staff nice Only issue is the hike downstairs to the toilets

Thank Claire S
Reviewed 19 September 2017 via mobile

As a family we love Pizza Express but this visit was a bit of a disappointment. Although the food was up to its usual yummy standards, the service was very lacking. We waited nearly 30 mins for our food order to be taken, ages again...More

Thank nickphillips
Reviewed 11 September 2017 via mobile

So you take a voucher to make sure it's not so expensive but the service is always average and the atmosphere never really grabs you. Feels more fast food than a relaxing meal Food is good and tasty but for me only a last minute...More

Thank John A
Reviewed 6 September 2017

Went for dinner with a friend. Chose Pizza Express as we knew the food would be good as it always is. We are used to excellent service in other branches (there are several in Buckinghamshire usually visit). Here we were pretty much ignored after our...More

Thank MammyBaker B
Reviewed 10 August 2017

Really like Pizza Express, the food is good but there is far too much upselling going on. Ask for a glass of wine, would you like a large one ? would you like any olives to go with the wine ? ordered starter and main,...More

Thank Edamama
Reviewed 30 July 2017 via mobile

This will be our first and last visit here, on arrival a sullen looking waiter said that our reservation wasn't in the system, luckily there were empty tables. We sat down and the floor around us had bits of old food all over it. A...More

Thank nightbreed123
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 42 - US$ 43
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Delivery
Good for
Kids, Child-friendly, Groups
Open Hours
11:30 AM - 10:30 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:30 PM
11:30 AM - 11:30 PM
Location and Contact Information
  • Address: 12 Clarence Street, Staines TW18 4SP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Staines
  • Phone Number: +44 1784 456522
Bright and modern, Pizza Express Staines offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.
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