We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shake Shack

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
860 Old Country Road, The Gallery at Westbury Plaza, Garden City, NY 11530 (Formerly Shape Shack)
+1 516-620-2880
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun - Sat 11:00 - 23:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

144 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 142: English reviews
KINGSVILLE
Level Contributor
165 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 17 December 2016

Very good experience to eat there an excellent hamburger. Also, fried potatoes vwere excellent. After these, a good walk in the area ofShake Shack, very elegant and attractive

Helpful?
Thank MARIA R
NY, NY
Level Contributor
17 reviews
17 restaurant reviews
4 of 5 bubbles Reviewed 8 December 2016 via mobile

Burger, fries and a shake. All done very well. Counter service and outdoor seating. Dog treats for sale

Helpful?
Thank TraceLF
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 November 2016 via mobile

My first visit coming from PA, none out in my neck of the woods. The service was very good, order was taken quickly and it was ready in a reasonable time. My shake was awesome, bacon cheese fries, were very good but lack of a proper portion of bacon for its price point. My Burger was good, but very thin,... More 

Helpful?
Thank chefgeo02
Canton, Connecticut
Level Contributor
175 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 26 October 2016 via mobile

Went here with a couple of business associates at the recommendation of local hotel staff. It looked like a Five Guys or Burger Fi in the inside. I'd rate it pretty similar. There were a few additional choices like a chicken sandwich or a chicken brat that both tasted very good.

Helpful?
Thank Booha
Garden City, New York
Level Contributor
64 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

The hamburgers are legendary and so worth the wait. The rest of the food is also very good (the shakes are amazing). Surprisingly, the fries are just ok. Anyway, go and go often.

Helpful?
Thank Kenneth G
Connecticut
Level Contributor
52 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 17 October 2016

With Shake Shack, your first time there (My first experience was in Manhattan.) is the best because of the cache. But, in my opinion, they have over expanded so that they are not special anymore. At the Garden City location, all I noticed was the line, the long wait and the high prices for average-tasting food and drinks. If you... More 

Helpful?
Thank HiTea
Boston
2 reviews
5 of 5 bubbles Reviewed 28 September 2016 via mobile

This place has great burgers, fries, chicken, deserts, ice cream floats and shakes. The atmosphere is hectic but fun. There is inside and outside seating. The food is made fresh. Plenty of parking and close to shopping,

Helpful?
Thank 52WeekTraveler
New York City, New York
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 September 2016 via mobile

Busy burger and shake restaurant! YUM!!!! The shakes are a must have!!! So many flavors and add malt if you like. Chicken, Burgers and fries. A favorite stop.

Helpful?
Thank Patienceny
California
Level Contributor
66 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 5 September 2016

This place has the best cheese burger - great bread, good char on the burger. It was so good that we came back the next day for more! Don't miss it!

Helpful?
Thank ootoot
London, United Kingdom
Level Contributor
102 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 1 September 2016

Michelle roux jr once said this was the best burger his ever had, with MRJ being my husbands favourite chef he was very instantant on trying it (with me thinking apart from getting a bland dry one - surely a burger is a burger) BUT I was wrong. We by luck got there around 11.40am which was a great move... More 

Helpful?
Thank LJPAJF

Travellers who viewed Shake Shack also viewed

Garden City, Long Island
Garden City, Long Island
 
Garden City, Long Island
Garden City, Long Island
 

Been to Shake Shack? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating
Good for
Cheap Eats, Child-friendly, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 860 Old Country Road, The Gallery at Westbury Plaza, Garden City, NY 11530 (Formerly Shape Shack)
  • Location: United States  >  New York (NY)  >  Long Island  >  Garden City
  • Phone Number: +1 516-620-2880
Description
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?