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Tim Hortons

447 W Commercial St, East Rochester, NY 14445-2201
+1 585-586-8580
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  • Excellent0%
  • Very good34%
  • Average11%
  • Poor22%
  • Terrible33%
14 Sep 2016
18 Feb 2016
“The customer service is terrible.”
Restaurant Hours
447 W Commercial St, East Rochester, NY 14445-2201
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Reviews (9)
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Reviewed 14 September 2016

Since my last review this place has REALLY shaped up! I am so happy because I now stop almost daily on my way to work and they are fast, friendly and most of all accurate! Great job Tim Hortons

Thank Chandra585
Reviewed 18 February 2016

The orders are always incorrect. The workers are insufficient and just stand around and talk. Very unprofessional atmosphere.

Thank Tasha M
Reviewed 21 May 2015

Every time I order something, even if its a coffee. This morning a got a medium coffee and there were at least 5 people working, standing around, nobody in the drvie through or in the store and they got my order wrong. Very annoying and...More

1  Thank Chandra585
Reviewed 20 March 2014

I took my two children here for just a sandwich last night at 840 (they close at 1000). The very rude cashier said they couldn't make sandwiches because they have to shut their panini maker down. One hour and twenty minutes before closing? They should...More

1  Thank swim3soccer364
Reviewed 28 January 2013

Tim Hortons Is Great for breakfast at any time of the day. Decent service nothing less than you expect but not much more than that

Thank Michael S
Reviewed 28 January 2013

tim hortons is always the same, you know what you are getting. usually clean places, lots to choose from. don't care for the lunch offerings, but breakfast biscuit it real good. coupons are around too.

Thank theislanddog
Reviewed 15 December 2012

Hot chocolate is terrible. Sandwhiches are terrible. The only thing they seem to do well are their muffins, which they don't have enough of. Apparently, their customers feel the same way. The muffins go first.

1  Thank Anne W
Reviewed 28 July 2012

Have visited 3 times, every time it was very slow service. Staff members seemed either confused or apathetic. It took at least 5 minutes to get a simple cup of coffee.

1  Thank Elliemae2828
A TripAdvisor reviewer on Facebook
Reviewed 7 January 2008

great coffee, good service, and fast. very good.

2  Thank A TripAdvisor reviewer on Facebook
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Restaurant Details

Rating summary
  • Food
  • Value
Location and Contact Information
  • Address: 447 W Commercial St, East Rochester, NY 14445-2201
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  East Rochester
  • Phone Number: +1 585-586-8580
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