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Gateway Grille

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151 S Main Street, Canandaigua, NY
+1 585-394-1647
Website
Today
06:00 - 14:00
Closed now
All hours
Hours:
Sun - Sat 06:00 - 14:00
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Rochester, New York
Level Contributor
31 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 September 2016 via mobile

Decided to make the best of jury duty and try local restaurants. This was on day two for me and it didn't disappoint. I got the Cajun chicken sandwich with sweet potato fries. Loved every bite. Service was okay, not bad but just not amazing.

Helpful?
Thank happyrock80
jon w, Owner at Gateway Grille, responded to this review

I am glad you enjoyed your meal. Please email me at gatewaygrille@gmail.com so that I can learn more about the service. We always want our service to meet or exceed your expectations. Thanks again for visiting. More 

Bloomfield, New York
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 15 September 2016

They have breakfast and lunch thru 2 pm or so. It is always just OK. Sometimes treated like waitpersons are in rush when it is busy, like "chop chop", make your order. Ordered an expensive breakfast sandwich "to go" one morning not long ago, and that's all it was a fried egg and some ham, no side of hashbrowns or... More 

Helpful?
Thank Nancy B
jon w, Manager at Gateway Grille, responded to this review

Sorry we did not meet your expectations. So the readers are aware our standard breakfast sandwich is 4.50 with your choice of bread, egg, meat and cheese (American or cheddar.) The breakfast sandwiches are not served with any sides unless ordered separately. Pleas email me at gatewaygrille@gmail.com so that we may try and make it up to you if you... More 

Rochester, New York
Level Contributor
186 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 12 September 2016

No frills breakfast, but that's exactly what breakfast should be. It's basic, but good, hearty food. Friendly service.

Helpful?
Thank nmhen
jon w, Manager at Gateway Grille, responded to this review

Glad you enjoyed your breakfast. Hope to see you again. Thanks again. More 

Victor NY
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 2 September 2016

For some unknown reason, I have gone here more than once; perhaps because I did not believe how truly bad it was the last time. Well, the last time was the last time. Grilled ham and cheese with NO ham. They forgot. Sent it back. Did I get a 'new' grilled ham and cheese. No siree. They just opened the... More 

Helpful?
Thank Fritz M
jon w, Owner at Gateway Grille, responded to this review

Sorry for your ham and cheese sandwich not be to your liking. I wished you said something to the server so we could had made it right. Our oatmeal is cooked to order on the stove, it is not packaged. Sorry again, I am sure the Lafayette will take good care of you. They have a very good breakfast as... More 

Tarrytown, NY
Level Contributor
95 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 30 August 2016

After such a terrible experience at Rheinblick the night before, it was so refreshing to eat here for breakfast! The waitress was lovely and greeted us warmly, she took our orders correctly, and the food came out from the kitchen very quickly. Their breakfast menu was very balanced, I thought. They had several more creative dishes (like a cereal-crusted french... More 

Helpful?
Thank Aimee H
jon w, Owner at Gateway Grille, responded to this review

Thanks for visiting, I hope you enjoyed your visit. More 

Canandaigua
Level Contributor
5 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 23 August 2016

Very friendly staff, good food.highly recommend you use back door for parking better. Pricse is fair

Helpful?
Thank Ted093
jon w, Owner at Gateway Grille, responded to this review

Thanks. More 

Newark, New York
1 review
5 of 5 bubbles Reviewed 23 August 2016

It is refreshing that a "mom and pop" place in my area can be so good! Excellent and friendly staff. The family and I went at a busy time and were still served fast and attended to frequently (with drink requests). Staff was very patient and friendly with my young children, which was greatly appreciated! On top of all that... More 

Helpful?
Thank paladin8196
jon w, Owner at Gateway Grille, responded to this review

Thanks for supporting us. More 

Canandaigua
Level Contributor
32 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 22 August 2016 via mobile

We stooped in this morning, Sunday 8/21 for a quick breakfast. We arrived at 11:40, and the place was busy. We were acknowledged around 11:45 and told it would be a wait even though there were dirty tables that could have been cleaned and used. Around 11:56 they finally cleaned the tables and split them up to seat us. We... More 

Helpful?
Thank experiencedserver
jon w, Owner at Gateway Grille, responded to this review

Sorry for your experience. Just so you are aware 30 to 45 minutes is typical during a Sunday rush and letting staff catch up by not seating you immediately is also normal. I am not sure what the server said to you regarding our bacon but I apologize if it wasn't to your liking. More 

1 review
5 of 5 bubbles Reviewed 12 August 2016

for a home cooked meal it's the greatest.Unlike some other places that give you pre-fab you receive the fresh cooked meal in a very timely matter..The staff is very friendly and make everyone feel at home..If you want 5 minute service on pre-fab go to a drive thru..For homecooked Meals with a smile this IS your Best Stop.

Helpful?
Thank David H
jon w, Owner at Gateway Grille, responded to this review

Thanks! More 

1 review
1 of 5 bubbles Reviewed 31 July 2016 via mobile

My husband and I came for breakfast on Sunday morning. We had been here in the past and it was decent. Not this time. We arrived at 1045 am, food finally arrived at 1133 am. He had a Reuben with fries, I had a Belgian waffle, nothing special. They were busy, but not well organized. No apolgy, just excuses. Servers... More 

Helpful?
Thank Jim and P
jon w, Owner at Gateway Grille, responded to this review

Sorry that you were not happy with your breakfast or the 30 minute wait for your food to arrive after you ordered. We cook everything to order and on Sundays we are very busy. Sometimes things aren't perfect for various reasons, sorry we didnt meet your expectations. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American
Meals
Breakfast, Lunch
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
06:00 - 14:00
Monday
06:00 - 14:00
Tuesday
06:00 - 14:00
Wednesday
06:00 - 14:00
Thursday
06:00 - 14:00
Friday
06:00 - 14:00
Saturday
06:00 - 14:00
Location and Contact Information
  • Address: 151 S Main Street, Canandaigua, NY
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Canandaigua
  • Phone Number: +1 585-394-1647

Questions & Answers

Questions? Get answers from Gateway Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?