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Melissa’s Somerset Mall

Broadway Boulevard | Shop 40&41, Somerset Mall, Somerset West 7130, South Africa
+27 21 852 8860
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Overview
  • Excellent26%
  • Very good21%
  • Average21%
  • Poor16%
  • Terrible16%
Travellers talk about
“brunch” (2 reviews)
“bread” (3 reviews)
“farm kitchen” (2 reviews)
Open Now
7:30 AM - 7:00 PMAll hours
CUISINES
Cafe, Delicatessen
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Broadway Boulevard | Shop 40&41, Somerset Mall, Somerset West 7130, South Africa
All Details
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Reviews (42)
Traveller rating
Traveller type
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1 - 10 of 37 reviews

Reviewed 3 weeks ago

So we thought we would try Melissa's today for a quick bite to eat for lunch and frankly it was a bad choice and a waste of money . Listing a dish as on of their favorite's - the courgette hashbrown was soggy and microwaved...More

Thank FranB68
Bridgette R, Guest Relations Manager at Melissa’s Somerset Mall, responded to this reviewResponded 3 weeks ago

Good Day, Thank you for taking the time to write a review on your experience at Melissa's Somerset Mall. We deeply apologise for the soggy courgette hashbrown and the neglectful service you received. We would like to reach out to you to hear more. Kindly...More

Reviewed 4 weeks ago via mobile

We had brunch at Melissas on 20 October. My boyfriend ordered poached eggs which was lovely but I made the mistake to order the roasted chicken with herb mayo open sandwich. Not worth the money and just plain boring. This item should either be improved...More

Thank Fielaaa
Bridgette R, Guest Relations Manager at Melissa’s Somerset Mall, responded to this reviewResponded 3 weeks ago

Good Day, Thank you for your feedback. It is regrettable that your sandwich was not up to standard. Kindly send us your telephone number and email address. We would like to get in touch to hear more. Have a lovely week further. Kind Regards, Melissa's...More

Reviewed 20 September 2017

I bought a seed loaf on Saturday 15 Sept 2017 at the deli side of the restaurant. I only realized when i got home that it was sour smelling. It tasted stale and by Sunday afternoon it was full of mold.More

Thank ashanti2017
Management response:Responded 21 September 2017

Good Day, Thank you for taking the time to inform us. We deeply regret that your bread was stale and that it soon turned to mold. We would like to get in touch with you directly, kindly send your contact number and email address to...More

Reviewed 12 August 2017

Just went for a coffee and cake at Melissa's Somerset mall. My son ordered a lemon meringue. It arrived presented in a paper, which when trying to remove it not only stuck to the bottom of the cake but also broke the all cake. We...More

Thank kdequekervandermerwe
Management response:Responded 14 August 2017

Good Day, Thank you for taking the time to give us feedback. We are deeply troubled that your experience fell short of expectation. We sincerely apologise for the lack of attentiveness and we would much like to rectify the problems at hand. Please reach out...More

Reviewed 21 March 2017 via mobile

We had lunch this afternoon at Melissa's. The key to any successful business is your staff. The current staff where unprofessional and lacked engagement. The food was good. No manager was evident as I would have lodged a formal complaint.More

Thank Clinton C
Management response:Responded 24 March 2017

Good day Clinton We apologize for the bad experience you got at our Somerset Mall Branch. It is definitely not the way we operate and we thank you for bringing it to our attention. Please could you send your contact details to info@melissas.co.za so that...More

Reviewed 17 February 2017 via mobile

We used to enjoy nandos in Africa but these we no longer find this food store anymore. What happened ? Was it sold to someone else or what?

Thank Spellitos D
Reviewed 10 January 2017

Ever walked into a place and feel like you've walked into modern day farm kitchen. They had the most interesting breads, delicatessens on offer with a vibe to match.

Thank Edmund R
Reviewed 23 March 2016 via mobile

Gorgeous cakes, great coffee, wonderful brunch menu and a great place for meeting friends for coffee or brunch. There is also a nice selection of bread, flowers and cakes to buy - all very fresh and beautifully presented.

Thank Jenny W
Reviewed 13 March 2016 via mobile

Called in here for a quick lunch and we were impressed with the food and the service. Letitia was very attentive and friendly and we enjoyed our sandwiches and salads. A great place to eat with good food to take away as well. Thank you.

Thank Trigby63
Reviewed 13 January 2016 via mobile

My boyfriend and I decided to visit Melissa's after hearing great things from friends and family. We looked forward to our lunch and actually expected to become regulars based on the good reviews. We arrived and walked around aimlessly until the manager realised that we...More

Thank FrancesEverett
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Seating, Waitstaff, Takeout, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
8:30 AM - 5:00 PM
Monday
7:30 AM - 7:00 PM
Tuesday
7:30 AM - 7:00 PM
Wednesday
7:30 AM - 7:00 PM
Thursday
7:30 AM - 7:00 PM
Friday
7:30 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Location and Contact Information
  • Address: Broadway Boulevard | Shop 40&41, Somerset Mall, Somerset West 7130, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Somerset West
  • Phone Number: +27 21 852 8860
  • E-mail
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