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Chaz on the Plaza

Certificate of Excellence
₹₹₹₹
American, Contemporary, Gluten Free Options
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325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111 (Wornall)
+1 816-802-2152
Website
Today
06:30 - 22:00
Open now
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Hours:
Sun 07:00 - 21:00
Mon - Thu 06:30 - 22:00
Fri - Sat 07:00 - 23:00
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370 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Nebraska City, Nebraska
Level Contributor
216 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 152 helpful votes
Reviewed 4 March 2017

This restaurant was packed on a Saturday night. We were able to obtain seating in the bar. The live music was awful. The cacophony added to the din, and made conversation next to impossible. The server appeared overextended...service was slow, with long periods of waiting for a glass of water, a refill of water, ordering, etc. When she took our... More 

Helpful?
Thank wendy S
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Wendy S, Thank you for taking the time to give us your feedback. I apologize that we did not exceed your expectations during your visit to Chaz. I am sharing your experience with the restaurant manager, chef and our entertainment director and we will use this as a training tool to improve. We pride ourselves on our excellent service... More 

Lee's Summit, Missouri
Level Contributor
34 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 20 February 2017

Ceasar salad was wilted. The Kansas City strip steak sublime. The Chilean Sea Bass was well prepared. A mellow jazz trio was playing in the lounge, and could be faintly heard for a nice atmosphere. The server was polite and knew the menu well.

Helpful?
Thank Phils26
Bill C, General Manager at Chaz on the Plaza, responded to this review

Phils26, Thank you for sharing your thoughts about your recent visit to Chaz, and your dining experience. We appreciate your efforts. More 

Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 15 February 2017 via mobile

Lovely, intimate restaurant. Very attentive wait staff. Dinner for 2 about $90 including tip. Crab cake appetizer was excellent!Salmon was a bit peppery but very good. Also enjoyed the couscous & mixed vegetables. Scallops were overpriced (only 3 for $29) and not totally cooked. But, overall a very nice special occasion place!

Helpful?
Thank Carol W
Deanna B, Manager at Chaz on the Plaza, responded to this review

Carol W, Thank you for joining us for Valentine's day. We appreciate you taking the time to give us a review. I will share your feedback with our Culinary Team. We look forward to seeing you again soon. Regards, Deanna More 

Kansas
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 February 2017

We enjoyed a Sunday brunch here. The food was good, service was good, and we had the added bonus of enjoying a jazz duo while we dined.

Helpful?
Thank DaynaF9
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear DaynaF9, Thank you for your feedback. We appreciate your patronage and look forward to your return to Chaz. Regards, More 

Level Contributor
57 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 13 February 2017 via mobile

We had excellent food and very good service in this unique hotel restaurant! The Sea Bass was prepared perfectly with a nice presentation! Even with it being quite good, the prices are a bit high!

Helpful?
Thank Kevin N
Bill C, General Manager at Chaz on the Plaza, responded to this review

Kevin, Thank you for being our Guest at Chaz on the Plaza, in the Raphael Hotel. We appreciate your efforts to share your thoughts about your recent dining experience with us. We hope to see you again! More 

Kansas City, Missouri
Level Contributor
55 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 February 2017

My friend and I dined here for lunch during Restaurant Week 2017 - our first time dining here. I've been very interested in this place and always intend to take in a jazz show but never managed to do so. Upon arrival, the restaurant was pretty empty, which was surprising to me. We were seated and greeted promptly. To start... More 

Helpful?
Thank KCBBQnJazz
Bill C, General Manager at Chaz on the Plaza, responded to this review

Dear KCBBQ, Thank you for being our guest at Chaz on the Plaza. We appreciate you taking the time to provide the details from your recent lunch. Thanks to your efforts, we have the opportunity to provide attention to situations that may require improvement, as well as to share all input with all of our Associates. Thank you again for... More 

Traverse City, Michigan
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 30 January 2017

This is a great spot for a romantic dinner with good food and service...we were not disappointed...the night we visited they had entertainment..so we asked to be seated away from that area...most of time we were not bothered by that music...

Helpful?
Thank techguy2
Deanna B, Manager at Chaz on the Plaza, responded to this review

Dear Techguy2, Thank you for taking the time to give us a review. We appreciate your patronage and look forward to see you in Chaz again soon. Regards, More 

Bartlesville, Oklahoma
Level Contributor
102 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 23 January 2017

Ate our breakfast here both mornns and it was delicious with excellent service. They met our special requests and bonus Jazz group on sunday morning

Helpful?
Thank MarciaLHansen
Bill C, General Manager at Chaz on the Plaza, responded to this review

Marcia, Thank you for generous comments about Chaz as well! We are pleased your enjoyed your meals while our guest at the Raphael. We hope to see you again soon... More 

Kansas
Level Contributor
63 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 7 January 2017

These three guys made it extra special. Our regular server "Sayeda" had the day off. We love this place. Although lobster tails aren't on the lunch menu, the chef Always prepares them for us. My hubby had shrimp and grits (Huge shrimp) I had the mac n cheese. Everything was delicious. I still rate Chaz 5 +and still say it's... More 

Helpful?
Thank Marva F
Bill C, General Manager at Chaz on the Plaza, responded to this review

Marva F, Thank you for taking the time to share all your thoughts about Chaz and Associates throughout the Hotel. It is always so nice to be able to share directly with the people involved. We appreciate all you high marks and kind comments. Thank you for being such a loyal guest to Chaz and the Raphael Hotel! More 

Lake Bluff, Illinois
Level Contributor
157 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
Reviewed 29 December 2016

The locals we were with assert that our extremely poor service was highly unusual - an anomaly - though I will need extra motivation to see for myself. Two hours after we sat down, and we still hadn't gotten entres... There seemed to be plenty of wait staff and they were good, but no one would tell us what the... More 

Helpful?
Thank CCRiderLLC
Patrick J, Guest Relations Manager at Chaz on the Plaza, responded to this review

Dear CCRiderLLC, Please accept our most sincere apologies for the experience you described. I will be sending you a message to follow up and find out how can regain your trust in Chaz on the Plaza. Thank you, Patrick More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 25 - US$ 41
Cuisine
American, Contemporary, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Serves Alcohol, Full Bar, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Business meetings, Local cuisine, Special Occasion Dining, Groups, Romantic, Bar Scene
Open Hours
Sunday
07:00 - 21:00
Monday
06:30 - 22:00
Tuesday
06:30 - 22:00
Wednesday
06:30 - 22:00
Thursday
06:30 - 22:00
Friday
07:00 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: 325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
    (Wornall)
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-802-2152
Description
Our Kansas City Plaza restaurant's charming atmosphere is enhanced by modern American cuisine & live music performed nightly and from 10 am - 1 pm during Weekend Jazz Brunch Saturdays and Sundays. Menus at the hotel's Chaz Restaurant in Kansas City reflect regional bounty & the culinary team's creativity. Cuisine is complemented with a Wine Spectator Award-winning wine list, domestic and imported beers, cocktails, spirits, single malt Scotch and Bourbons, and a selection of liqueurs and ports.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chaz on the Plaza and other visitors
3 questions
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10 months ago
Shawnee, Kansas
Shawnee, Kansas
over a year ago

See all questions (3)

Questions? Get answers from Chaz on the Plaza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?