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Steak 'n Shake

9550 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3149
+1 314-427-3277
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  • Excellent16%
  • Very good16%
  • Average37%
  • Poor22%
  • Terrible9%
1 Nov 2017
“Cold burger”
16 Aug 2017
“In hurry? Go somewhere else.”
Restaurant Hours
American, Steakhouse
9550 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3149
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JPMiles / Payback Arrow
Reviews (31)
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1 - 10 of 28 reviews

Reviewed 1 November 2017

The servers seemed a bit slow, and our burgers were luke warm on delivery. The fries were okay, and the chocolate shake was good. The shift supervisor did stop by to check on us, but we didn't complain. We were so hungry, we ate up...More

Thank sherilh198
Reviewed 17 August 2017 via mobile

Steak 'n Shake has been around for a long time and I always received friendly fast service. This place is horrible. All the tables dirty, servers take orders when they feel like it. After 25 mins of waiting for someone, and the same person who...More

Thank Rainy64
Reviewed 31 July 2017 via mobile

Went to steak shake on our trip home from Missouri waited an hour and half still no food. Spoke w the manager he blame everything on waitress telling me that the order was never given to him. After that I ask so when will we...More

Thank Lisa F
Reviewed 24 May 2017

In order to save time during my business trip I ordered my meal on-line and was give a pickup time. When I got there (5 minutes after the pickup time) and let them know I pre-ordered, they decided to actually started my order. Twenty minutes...More

Thank El_Dredge70
Reviewed 22 March 2017

We ate here with our kids and they had good service, the food came out quick and correct. The restrooms were cleaned and the folks were pleasant.

Thank rachellynn99
Reviewed 25 July 2016

Went here on a Monday for lunch at 11:30. There was many tables open. Got seated in about 3 minutes. Waited 15 min and no one ever came over to take our drink order. Got to looking around there was many that were seated before...More

Thank kaub
Reviewed 19 July 2016

We ate breakfast here because our Econolodge Breakfast was so bad and this place was within easy biking range. They say there is Wifi - but we could not get it to work. My grandson left his waterbottle from his bicycle here and they kept...More

Reviewed 18 July 2016

We stayed at the Travelodge across the street and wanted to get breakfast before hitting the road. We appreciated that the food was cooked to order--not sitting under a heat lamp for an hour. It was quite good, and the service was friendly.

Thank reiseNgal
Reviewed 27 June 2016

As a lifelong fan of the Steak-n-Shake brand, this store is a huge disappointment. The staff is stuck in one speed; slouch, or perhaps slack. Service was slow and surly, with our simple order for a couple of burgers screwed-up, and fries served warm but...More

Thank David R
Reviewed 9 April 2016 via mobile

Not much to say as this was a quick, rushed experience for a lunch with very limited time. I had the taco salad, which isn't brilliant but it's worth it's price tag. Fast service, good selection and the famous shakes.

Thank Henrique D
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 9550 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3149
  • Location: United States  >  Missouri (MO)  >  Saint Louis  >  Berkeley
  • Phone Number: +1 314-427-3277
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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