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West Branch Ponderosa

₹₹ - ₹₹₹
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2882 Cook Rd, West Branch, MI 48661-8769
+1 989-345-1215
11:00 - 21:00
Closed now
See all hours
Sun 08:00 - 21:00
Mon - Thu 11:00 - 21:00
Fri 11:00 - 22:00
Sat 08:00 - 22:00
More Info
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42 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 42: English reviews
Milford, Michigan
Level Contributor
308 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

For those for familiar with the Pondarosa steakhouse, the West branch location delivers. Average steaks and a large buffet providing a variety of options for you to dine on. Nothing special but decent food.

Thank JVM-Milford-MI
Westland, Michigan
2 reviews
5 of 5 bubbles Reviewed 15 November 2016

Our family was visiting West Branch for a couple of days to see the fall colors. We were absolutely surprised to see a Ponderosa restaurant because down in southern Michigan most if not all have been closed for many many years. The restaurant was very clean, the staff was ultra friendly and the food exceeded our expectations. The steak melted... More 

Thank richardvW8469SC
Bay City, Michigan
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 15 November 2016

This was the most disappointing lunch we have ever had. Everything was crusted over, and the staff including the manager was standing in the kitchen enjoying each others company instead of taking care of the customers. My favorite is the wing dings, which were almost empty. I stepped in the back and asked the manager if he could put out... More 

1 Thank bluealaskan
Level Contributor
35 reviews
26 restaurant reviews
5 of 5 bubbles Reviewed 23 September 2016 via mobile

Great place for lunch! Excellent potato bar - white and sweet potatoes and all the toppings you could imagine. Quite delicious! Our waitress was Sue. She is attentive, knowledgeable and efficient ... not to mention her sweet personality and great smile!!

Thank Amy M
South Windsor, Connecticut
Level Contributor
253 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
2 of 5 bubbles Reviewed 28 August 2016

Staff was extremely courteous from the cashier on down. Plates were removed quickly, drinks refilled immediately but the food was disappointing. The salad dressing was great, mashed potatoes had horrible gravy, ice cream machine broken, breads were on the dry side. They really did try-tacos and pizza were nice additions as were the variety of desserts.

Thank RoyM1336
Level Contributor
65 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 15 August 2016 via mobile

Went on a Sunday evening and since it was only $1 more to get an entree over general buffet price that's what we did. Our food took quite a long time and that gave us ample time to try the buffet. It was pretty basic food. It all tasted canned or frozen, or in the case of the mashed potatoes,... More 

Thank coconutkids
Farmington Hills, Michigan
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 August 2016 via mobile

We travel up north a couple times a year and we always plan our travels around a stop for lunch at the West Branch Ponderosa. Once again the service and food were great!

Thank HappyCampers48335
Level Contributor
165 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 1 August 2016 via mobile

The staff were attentive and friendly. The food was hot and fresh. They had a nice variety for lunch. They offered chicken, mac n cheese, meatloaf, mashed potatoes/gravy, salad bar, dessert bar, fish, etc. I'd love to go back for the dinner buffet. The restaurant was clean.

Thank Jennahlee87
Ontario, Canada
Level Contributor
124 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 31 July 2016 via mobile

My mum was determined to eat here because she had a great experience the last time. I had never been so the whole thing was new to me. We were welcomed in and taken directly to the cash register where we made our dinner choice and paid. From there we were taken to our seat and introduced to our Waiter... More 

Thank 75NorthernGirl
Level Contributor
52 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 19 July 2016 via mobile

The service was great, but the food is not what we have experienced at most ponderosa s. Don't think we will stop again

Thank Sudekumdr

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Brunch, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Buffet
Good for
Kids, Child-friendly, Groups
Open Hours
08:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 22:00
08:00 - 22:00
Location and Contact Information
  • Address: 2882 Cook Rd, West Branch, MI 48661-8769
  • Location: United States  >  Michigan (MI)  >  West Branch
  • Phone Number: +1 989-345-1215

Questions & Answers

Questions? Get answers from West Branch Ponderosa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?