We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mermaid Bar and Grill

₹₹ - ₹₹₹Seafood, American,
340 Water St, Saugatuck, MI 49453-8431
+1 269-857-8208
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent34%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“salad” (46 reviews)
“fish and chips” (28 reviews)
Restaurant Hours
CUISINES
Seafood, American, Bar, Grill, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
340 Water St, Saugatuck, MI 49453-8431
All Details
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (479)
Traveller rating
Traveller type
Time of year
Language

81 - 90 of 477 reviews

Reviewed 30 March 2017

My husband and came to Saugatuck in April last year, and it was still chilly. It was super sunny and we wanted to sit outside. The server brought us not only our drinks, but nice hot blankets for our laps!! Kept us warm while we...More

Thank Ruth M
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 6 April 2017

Hi Ruth, We are so glad to hear that you enjoyed your visit! Thank you for taking the time to review our restaurant! Kind regards, Matt

Reviewed 8 January 2017

We tried their portabello mushroom fries....they were quite good actually.....also had fish tacos which were also pretty good. Nice job, guys....

Thank RickMIusa
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 9 January 2017

Thank you Rick! We are glad to hear that you enjoyed your meal. Thanks for taking the time to review our restaurant. We hope you will visit again sometime! Sincerely, Matt Collver Mermaid Bar & Grill

Reviewed 26 December 2016 via mobile

Service was slow, the food was desperately over salted and the cocktails were weak and uninspired. Better than gas station hot dogs, I guess.

Thank Brooke B
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 28 December 2016

Brooke, We are sorry to hear that you had a bad experience at our restaurant. We are constantly striving to improve in all areas and appreciate your feedback. We hope that you will allow us another opportunity to serve you. Sincerely, Matt Collver

Reviewed 24 November 2016

My college roomie and I visited Saugatuck MI for 3 nights in October. We stayed at the Hilltop Cottage on the river. During our stay we went to the Mermaid Bar and Grill for the view. It was raining some so we ate indoors by...More

Thank Glenda S
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 28 November 2016

Glenda, Thank you so much for taking the time to review our restaurant. We greatly appreciate it and are even more delighted to hear that you enjoyed your visit with us. Best wishes, Matt Collver

Reviewed 26 October 2016

The soup and chicken wings were amazing. It was a busy Saturday and crowded l The hostess was rude when we told her there was only 2 of us. The food made up for it. Had blueberry Chipotle wings. GreatMore

Thank Linda
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 28 October 2016

Hi Linda, Thank you for taking the time to review our restaurant. I am very sorry to hear that the hostess was rude. We will certainly address that. I am however, thrilled to know that you enjoyed the wings and soup and hope that you...More

Reviewed 23 October 2016 via mobile

Good food and drinks. Like there bloody Mary's. Good outside seats along dock. They close for the winter though

Thank DGoat
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 24 October 2016

Thank you for taking the time to review our restaurant. We sincerely appreciate it! Best wishes, Matt Collver

Reviewed 21 October 2016 via mobile

I live in ludington but try to make it to the mermaid a few times in the summer. Love sitting outside by the water. I always get the stir fry, it is the best I've ever had. Place is a little pricy but worth it....More

Thank BakeMoreCake
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 24 October 2016

Hi Amy, Thank you so much for taking the time to review our restaurant. We are thrilled to hear that the Mermaid is on your summer destination list and consider it a sincere privilege. Best wishes, Matt

Reviewed 20 October 2016

What better way to share a beautiful afternoon with friends than a relaxing and quiet Kalamazoo River view, wide ranges of entrees and most pleasant waitstaff. We have eaten here often over the years ( prefer outside, but indoors next to the fireplace is great...More

Thank jane o
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 24 October 2016

Hi Jane, Thank you so much for taking the time to review our restaurant. We sincerely appreciate the feedback and are delighted to hear that you enjoyed your dining experience with us. Thank you for your kind words and for allowing us to serve you....More

Reviewed 10 October 2016

Had a really good lunch outdoors on a lovely fall day. Ate while we peo[ple watched and also watched boats come in and out of harbor. Nice selection of sandwiches for lunch

1  Thank Kenneth L
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 12 October 2016

Hi Kenneth, Thank you for taking the time to review our restaurant. I am happy to hear that you enjoyed your dining experience with us. Sincerely, Matt

Reviewed 4 October 2016

Had lunch on the patio. My friend ordered a salad and I had the burger and fries. We also ordered two beers. No glasses came with our beers so I asked the waiter for glasses. He returned with two glasses; one of which looked as...More

Thank Linda M
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this reviewResponded 5 October 2016

Hi Linda! Thank you for taking the time to review our restaurant and provide us with this valuable feedback. I am very sorry to hear about the less than exceptional service you received with the glass. Your server certainly should have apologized and shown more...More

Nearby
Nearby Restaurants
Phil's Bar & Grille
920 reviews
.20 km away
Uncommon Coffee Roasters
430 reviews
.13 km away
Marro's Italian Restaurant
366 reviews
.19 km away
Hercules Bar and Grill
397 reviews
.32 km away
Nearby Attractions
Butler Street
302 reviews
.31 km away
Saugatuck Chain Ferry
101 reviews
.13 km away
Saugatuck-Douglas Historical Museum
35 reviews
.37 km away
Amazwi Contemporary Art
20 reviews
.37 km away
Ask a question
Questions & Answers
CoupleACapurros
15 July 2017|
AnswerShow all 6 answers
Response from Matt C | Property representative |
My apologies for the delayed response. The restaurant unfortunately does not accept reservations. You may call the restaurant and request to be added to the call ahead seating list.
0
Votes
Amy D
16 June 2017|
AnswerShow all 7 answers
Response from Ruth M | Reviewed this property |
I don't recall seeing any dogs there, but that doesn't mean they don't!
0
Votes
Cheryl K
28 August 2016|
AnswerShow all 2 answers
Response from Matt C | Property representative |
Hi Cheryl, Gift certificates are available for purchase at the restaurant. Thanks! Matt
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Kids, Child-friendly, Bar Scene, View, Local cuisine
Location and Contact Information
  • Address: 340 Water St, Saugatuck, MI 49453-8431
  • Location: United States  >  Michigan (MI)  >  Allegan County  >  Saugatuck
  • Phone Number: +1 269-857-8208
  • E-mail
Description
We are a family owned, full service restaurant in Saugatuck, MI that welcomes all of our guests with a smile and sometimes - a hug! Our staff are very special to us here. We have team members who have been with us since we opened the doors in 1995! They have grown with the Mermaid as well - finishing college, getting married and raising families.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing