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Mermaid Bar and Grill

₹₹ - ₹₹₹
Seafood, American, Bar, Grill
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340 Water St, Saugatuck, MI 49453-8431
+1 269-857-8208
Website
Wednesday
Closed
Hours:
Sun 11:30 - 20:00
Thu 11:30 - 20:00
Fri - Sat 11:30 - 21:00
More Info
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396 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Grand Rapids, Michigan
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 September 2016

The mermaid is a nice place, especially in the summer. It has outdoor sitting with a nice view of the river. The food is good and reasonably priced. The service is good. It can be a good choice even in the winter time.

Helpful?
1 Thank Christian T
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for your time in writing a review of our restaurant. Sincerely, Matt Collver More 

Laingsburg, Michigan
Level Contributor
40 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 September 2016

A friend who frequents Saugatuck recommended this place. It was perfect for a relaxing meal and drink on the marina, watching people, pets and boats go by. Staff was friendly, food was mostly traditional American and very good. Steamed edamame was wonderful. Fish tacos were also good. Even though they were very busy, we were taken care of quickly.

Helpful?
1 Thank carhawk
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for taking the time to review our restaurant. We are delighted to hear that you enjoyed your dining experience. Sincerely, Matt Collver More 

Washington, DC
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 23 September 2016

Sadly, although the Mermaid Grill was recommended by the innkeeper at a local B&B, we considered it a poor choice, both in food and service. It was almost empty inside, (probably because it was after Labor Day and the tourists had thinned out greatly). except for a patron at the bar, but there were some folks seated outdoors. We ordered... More 

Helpful?
Thank beachgirlplus
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for taking the time to provide us with your feedback. I am sorry to hear that your dining experience was less that stellar. We are continuously working to improve in all areas of the restaurant and hope that you will give us the opportunity to make things right, the next time you are in Saugatuck. Sincerely, Matt More 

Chicago, Illinois
Level Contributor
137 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 22 September 2016 via mobile

On a warm fall evening we wanted to dine alfresco in downtown Saugatuck so we ambled over to the Mermaid. Little did we know the kitchen closes up at 8pm! We enjoyed the smoked whitefish appetizer which was a huge portion and very tasty. In a rush to order dinner after being informed of the kitchen closing 6 minutes later,... More 

Helpful?
Thank Bookchic
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for taking the time to review our restaurant and provide us with feedback from your visit. I am very sorry to hear that your waiter caused you to feel rushed to place an order. We are dedicated to providing the best service possible and our wait staff are instructed to never rush our guests. The kitchen remains open... More 

Twinsburg, Ohio
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 September 2016

Fun watching boats go by. Small outdoor space but we were lucky to get shaded area. Ask for end table.

Helpful?
1 Thank Bill M
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for taking the time to review our restaurant. Best wishes, Matt More 

Oak View, California
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 20 September 2016

The setting on the river, watching the boats and people would make up for mediocre food, but fortunately the food is great too. Perfect lunch spot with a nice menu. Staff is cool, and attentive. I don't know if they're open in the winter now, I guess they are, they were years ago when I lived in the area. Kinda... More 

Helpful?
Thank Edward S
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Edward, Thank you for your kind words! We are thrilled to hear that you enjoyed your visit. We will be closing later this fall, unfortunately, and will re-open next spring. I am with you and think it would be very cool to see the Kalamazoo River during the winter months. Thank you again, Matt More 

Orland Park, Illinois
Level Contributor
6 reviews
3 of 5 bubbles Reviewed 19 September 2016

The food was just ok here, the buffalo chicken wings were just drowned in sauce, the chicken panini was very dry but the Past was good. The real gem is the view of the water and boats if you sit outside. Next time, we'll come just for drinks and enjoy.

Helpful?
Thank caitybear
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for taking the time to provide us with your feedback. We are always striving to improve in every area of our restaurant and this information is valuable to us. I am sorry to hear that your food was sub-par. I hope that you will allow us to serve you again so that we can redeem ourselves. Kind regards,... More 

Northbrook, Illinois
Level Contributor
231 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 19 September 2016

We had a nice dinner at Mermaids to finish our sightseeing day in Saugatuck. There are no reservations but diners can explore the buildings shops or sit on the boardwalk near the boats while you wait for your table. We had the smoked whitefish and salsa/chips appetizers and enjoyed our shrimp, salmon, and goat cheese pasta entrees. It has a... More 

Helpful?
Thank kattriprevus
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you so much for taking the time to provide us with your feedback. We are thrilled to hear that you enjoyed your dining experience and will be sure to pass along your compliment to Shelby! Thanks again, Matt More 

Portland, Michigan
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 September 2016 via mobile

Ate lunch this Saturday out on the deck with the wife and daughter, as always the service was great and the place was very busy inside and out but we got a table right away. Ordered the mushroom fries for an appetizer as always and they never disappoint me with there great taste. Also tried the Edamame which was an... More 

Helpful?
Thank James6660
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you so much for taking the time to write this review and provide us with your feedback. We are delighted to hear that you enjoyed your dining experience! Regards, Matt More 

Bloomington, Indiana
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 September 2016

We sat inside because it was too hot to sit on the deck. Maybe the deck/patio would have been better, but the interior was disappointing, bland and a bit worn. Cocktail had no flavor, server was polite but not much enthusiasm. Can't even remember what I had for dinner. Better options in Saugatuck.

Helpful?
Thank Martha Z
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

I am sorry to hear that your dining experience was sub-par. We pride ourselves on serving high quality cocktails, so I am disappointed to hear that your drink had no flavor. I hope that your server was able to notify the bartender and that another drink was made to your liking. We hope you will visit again and weather permitting,... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Seafood, American, Bar, Grill
Meals
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Good for
Child-friendly, Kids, Local cuisine, View, Bar Scene
Open Hours
Sunday
11:30 - 20:00
Thursday
11:30 - 20:00
Friday
11:30 - 21:00
Saturday
11:30 - 21:00
Location and Contact Information
  • Address: 340 Water St, Saugatuck, MI 49453-8431
  • Location: United States  >  Michigan (MI)  >  Allegan County  >  Saugatuck
  • Phone Number: +1 269-857-8208
Description
We are a family owned, full service restaurant in Saugatuck, MI that welcomes all of our guests with a smile and sometimes - a hug! Our staff are very special to us here. We have team members who have been with us since we opened the doors in 1995! They have grown with the Mermaid as well - finishing college, getting married and raising families.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mermaid Bar and Grill and other visitors
1 question
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3 months ago

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Questions? Get answers from Mermaid Bar and Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?