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Cygnus27

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Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503 (Pearl)
+1 616-776-6425
Website
Today
17:00 - 01:00
Closed now
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Hours:
Sun 10:30 - 13:30
Tue - Thu 17:00 - 23:59
Fri - Sat 17:00 - 01:00
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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Michigan
Level Contributor
31 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 7 December 2016

For several years my friends and I have looked forward to our holiday celebration at Cygnus. We enjoy the decor, the view of the city, the service, and usually the food. However, last night two us were very disappointed with the halibut. It clearly was overcooked and had been sitting for a long time before it was served to us.... More 

Helpful?
Thank DorothyArm
Tracy356, Manager at Cygnus27, responded to this review

Dear DorothyArm- Thank you for allowing us to be part of your holiday celebration tradition! We are honored that you choose to share it with us year after year. We're so sorry to hear that the halibut was not to your liking. That is definitely not typical and we apologize. We always encourage our guests to speak with their server... More 

Grand Rapids, Michigan
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 December 2016

My spouse and I celebrated our wedding anniversary here...a special event at a special venue. Warmly welcomed by hostess as well as server. Great cocktails before dinner. Sever graciously split a salad which was more than ample. Entrees were very good and I would recommend the sausage stuffed trout as unique and tasty; would order again. Spouse's rack of lamb... More 

Helpful?
Thank jadr43
Traci G, General Manager at Cygnus27, responded to this review

Dear Jadr43, Thank you for taking the time to write a review about your dining experience with us! It was our pleasure to serve the two of you (and for such a special occasion!). I hope you will join us again soon and try some of the newest items on the menu -- believe it or not, the Chocolate Sphere... More 

Indiana
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 20 November 2016

With so many choices within a block of the Amway Grand Hotel, the main advantage Cygnus has is the view. The food is inventive but also expensive and small portioned. Service was very good, but also slow paced and unhurried. We enjoyed the bread and the desserts the most. The chocolate sphere was like a magic giant s'more. The dulce... More 

Helpful?
Thank StCroix01
Traci G, General Manager at Cygnus27, responded to this review

Dear StCroix01, Thank you for taking the time to provide a review on TripAdvisor. As of the first of this year, we have a new chef who has added some spectacular new items to the dinner menu (the pan-seared striped bass is a new favorite amongst our diners). We hope that you will consider joining us for dinner again soon... More 

Saint Louis, Missouri
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 November 2016

Came here while visiting Grand Rapids. Was made to feel very welcome by staff. My server was outstanding. Restaurant has the absolute best view of the city being on the 27th floor of a hotel. Ordered the Rack of Lamb. It was delicious. For dessert I had the Chocolate Sphere. Save room for it. Would definitely go here again if... More 

Helpful?
Thank Michael B
Traci G, General Manager at Cygnus27, responded to this review

Dear Michael, Thank you for taking the time to provide a review on TripAdvisor! We are so happy to learn that you loved the service, view, and rack of lamb! You must come back and try the new Chocolate Sphere -- believe it or not, I think it may be even better than the last one you had! We look... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016

Cygnus 27 is a experience from start to finish. The 27 floor ride on the elevator adds to the anticipation and the restaurant does not disappoint! The food is exquisite, the atmosphere is unbeatable with views of downtown Grand Rapids (especially at night) and the service is impeccable.

Helpful?
1 Thank Masharona
Traci G, General Manager at Cygnus27, responded to this review

Dear Masharona, Thank you for the spectacular TripAdvisor review! We are so happy to hear you had an excellent dining experience! We look forward to the opportunity to serve you again. Warmest regards, Traci Gresham General Manager, Cygnus27 More 

Charleston, South Carolina
Level Contributor
111 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 25 October 2016

I stayed at the Amway Grand when I was in Grand Rapids for a conference during ArtPrize in October 2016. After a long day of attending meetings and looking at art, it was nice to go to Cygnus 27 with friends for a late night drink. The ambience is nice, but not too fussy, and the views are fantastic. The... More 

Helpful?
1 Thank JamesIslandTraveler
Traci G, General Manager at Cygnus27, responded to this review

Dear James, Thank you for taking the time to write a TripAdvisor review! We are so happy to hear you had an excellent experience with us -- and thank you for allowing us to serve you throughout your stay at the hotel! We hope to serve you again soon -- perhaps during ArtPrize 2017? Until then, Traci Gresham General Manager,... More 

Catawba Island, Ohio
Level Contributor
104 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 20 October 2016

At our second trip to the Amway Grand with friends we second our dinner at the Cygnus in the hotel. Great views of the city through the glass surrounded dining experience. The servers are very attentive, possibly a little too much but I guess better than the other end. If you are planning a light meal don't plan on the... More 

Helpful?
Thank Russ D
Traci G, General Manager at Cygnus27, responded to this review

Dear Russ, Thank you for taking the time to write a TripAdvisor review! We have a few new items on the menu that I think you and your wife may enjoy --- the Arroz a la Tumbada is FABULOUS and features seared salmon, clams, mussels and octopus + the new Chocolate Sphere with bruleed bananas and raspberries is pretty great,... More 

Holland, Michigan
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016

Thank you to the Cygnus team for the seamless dining experience. We came into the restaurant to celebrate my daughter's birthday, and were delighted by the cocktails and expertly paired food and wine courses. The service was outstanding, as the staff was one step ahead of us throughout the meal. The space was perfect for quiet conversation, and the view... More 

Helpful?
1 Thank Elizabeth T
Traci G, General Manager at Cygnus27, responded to this review

Dear Elizabeth, Thank you for joining us for your daughter's birthday and for also taking the time to write a TripAdvisor review! We look forward to serving you and your family again in the not-too-distant future. Warmest regards, Traci Gresham General Manager, Cygnus27 More 

Traverse City,
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016

Great service . Quiet and romantic. Nice bar area. Food was delicious. Fun date night and totally amazing view of the city any where you sit.

Helpful?
1 Thank angelasF1742DY
Traci G, General Manager at Cygnus27, responded to this review

Dear AngelasF1742DY, Thank you for taking the time to write a TripAdvisor review! We hope you will consider joining us again for your next date night -- it was our pleasure to serve you! Warm regards, Traci Gresham General Manager, Cygnus27 More 

Grand Rapids, Michigan
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 24 August 2016

I am admittedly hard to please and also have not been very impressed with the overall food scene in Grand Rapids. I moved here from a larger city where even the funky, hole-in-the-wall places served memorable meals. Some of the popular restaurants here seem to have promising concepts and hype around them, but they just miss the mark for me.... More 

Helpful?
1 Thank emiliahija
Traci G, General Manager at Cygnus27, responded to this review

Dear Emiliahija, Thank you for taking the time to write a TripAdvisor review! I am so pleased to learn that we exceeded your expectations! We hope you will consider joining us again for your next night on the town -- we have some fabulous new additions to the dinner menu + seasonal cocktails that I'm sure will impress! Until then,... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 23 - US$ 49
Cuisine
American, International, Fusion, Gluten Free Options
Meals
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Private Dining
Dining Style
Casual Elegant
Good for
View, Bar Scene, Romantic, Business meetings, Special Occasion Dining
Open Hours
Sunday
10:30 - 13:30
Tuesday
17:00 - 23:59
Wednesday
17:00 - 23:59
Thursday
17:00 - 23:59
Friday
17:00 - 01:00
Saturday
17:00 - 01:00
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
    (Pearl)
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
Description
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The drinks and food at Cygnus27 are as distinctive as the space itself. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget! PLEASE NOTE: Hours posted are for the Lounge/Bar area. The Dining Room hours are: Tuesday - Saturday 5:00 PM - 10 PM Sunday Brunch 10:30 AM - 2:00 PM (Mid-September through mid-May)

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cygnus27 and other visitors
2 questions
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Questions? Get answers from Cygnus27 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?