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Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503 (Pearl)
+1 616-776-6425
17:00 - 23:59
Closed now
See all hours
Sun 10:30 - 13:30
Tue - Thu 17:00 - 23:59
Fri - Sat 17:00 - 01:00
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144 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 142: English reviews
Canton, Ohio
Level Contributor
54 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

this restaurant is in the Amway Grand on the 27th floor fantastic service great food, great view, took a client to dinner we had a great meal, good for steak or seafood must visit of you are in the Grand rapids area

Thank andymulvey51
Management response:

Thank you for writing a review about your experience! We hope to see you again soon. -Cygnus27 More 

Level Contributor
96 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 27 March 2017 via mobile

So the view is amazing. Drinks are good with good variety. Our server was enthusiastic and helpful. The food however was just not good. I hate to leave bad reviews but the food was surprisingly bland. The mushroom soup in particular I read in reviews was excellent and we love mushrooms. It was so bland we had to heavily salt... More 

Thank travelermillions
Tracy356, Manager at Cygnus27, responded to this review

Dear travelermillions- Thank you for your recent visit to Cygnus27! We're happy to hear you enjoyed the cocktails and the incredible view from our 27th floor location. We're so sorry to hear you did not enjoy the food. We have a variety of wonderful dishes on our menu and typically receive rave reviews on the food in addition to the... More 

Grand Rapids, MI
Level Contributor
150 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 19 March 2017 via mobile

We come here to celebrate anniversaries and are never disappointed! We had Carmen who was a very knowledgeable and fun server! She was able to navigate us through a menu that we didn't understand and found foods that we really enjoyed! They offer 3 hours of free valet parking thru the Amway Grand Hotel. We were given complimentary glass of... More 

Thank fourbeesplus3
Medway, Massachusetts
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 16 March 2017

If your in Grand Rapids, highly recommend eating here. Traveling here on business and decided to drive into downtown - it was worth the trip. Had the Seared Scallops, they were delicious.

Thank ddr20
East Lansing, Michigan
Level Contributor
162 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 3 March 2017

The views of the city are terrific and good table spacing creates a great dining ambiance. Our server was not trained in opening and serving wine which was odd for a quality restaurant though the rest of the service was well paced and professional. The duck was excellent as well as the beet salad and mushroom soup but the empanadas... More 

Thank LaneB45
San Marcos La Laguna, Guatemala
Level Contributor
58 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 18 February 2017

My fiance took me here for a romantic dinner and I was completely blown away by the incredible food, atmosphere, service and drinks. I was pleasantly surprised to see that most things on their menu are gluten free - and if you are gluten free you know how difficult it can be to eat out at most places. To be... More 

1 Thank CC M
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 16 February 2017 via mobile

We came here to celebrate our daughter's 13th birthday. The table was perfect- Right by the window with a view of the city. Our server, Carmen, did a fantastic job - called my daughter by name and went out of her way to make it a special dinner for her. The food was pretty good. We had the Spanish Octopus... More 

Thank Sonya K
Ada, Michigan
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 30 January 2017

Two dinners in one week revealed inconsistent offerings. Octopus was very good one night and reasonable on the second. A marvelous wild mushroom soup one night followed by a middling bowl a few days later. The entrees were OK but not memorable. The wine list was good and the prices fair. The ambiance is pleasant with a modern flair. Service... More 

Thank Milan M
Tracy356, Manager at Cygnus27, responded to this review

Dear Milan M- Thank you for your compliments regarding our service! We're happy to hear you chose to dine with us twice in the same week and apologize you did not feel the food was as delightful the second time around. I have shared your feedback with our staff to learn from and look into further. We always encourage our... More 

Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 1 January 2017 via mobile

Had a very nice dinner here. Great views and wonderful service. Three course meal for tonight's early seating. Salad and soup were excellent. Main course we had filet that was very good. Could have used either a few more potatoes or a vegetable with it. Desert was very good, mine initially was overdone, but they took it back, replaced it... More 

1 Thank Scott M
Traci G, General Manager at Cygnus27, responded to this review

Dear Scott, Thank you for taking the time to write a review about your dining experience with us on New Year's Eve! It was our pleasure to serve the two of you and we hope you will join us for some of the newest items our Chef has added to the menu (the octopus and lubina are two of my... More 

Grand Haven, Michigan
Level Contributor
143 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 18 December 2016 via mobile

Atop the Amway grand hotel in Grand Rapids, you will not be disappointed by this extraordinary restaurant which not only overlooks Grand Rapids but overlooks the grand river US 131. Allow yourself plenty of time for dinner as they will not rush you out in the cuisine is fantastic at a reasonable price

Thank drcser
Traci G, General Manager at Cygnus27, responded to this review

Dear Drcser, Thank you for taking the time to write a TripAdvisor review! We are so happy to hear that you enjoyed your dining experience with us. We hope to serve you again in the not-too-distant future! Warm regards, Traci Gresham General Manager, Cygnus27 More 

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 23 - US$ 49
American, International, Fusion, Gluten Free Options, Vegetarian Friendly
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Private Dining
Dining Style
Casual Elegant
Good for
Business meetings, View, Romantic, Bar Scene, Special Occasion Dining
Open Hours
10:30 - 13:30
17:00 - 23:59
17:00 - 23:59
17:00 - 23:59
17:00 - 01:00
17:00 - 01:00
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The drinks and food at Cygnus27 are as distinctive as the space itself. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget! PLEASE NOTE: Hours posted are for the Lounge/Bar area. The Dining Room hours are: Tuesday - Saturday 5:00 PM - 10 PM Sunday Brunch 10:30 AM - 2:00 PM (Mid-September through mid-May)

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?