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Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
+1 616-776-6425
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  • Excellent61%
  • Very good25%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“duck” (9 reviews)
“scallops” (11 reviews)
Closed Now
All hours
American, International, Fusion, Gluten Free Options, Vegetarian Friendly
Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
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Reviews (153)
Traveller rating
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1 - 10 of 151 reviews

Reviewed 2 weeks ago via mobile

We shared a diner with some friends before going to the concert, and we really had a good meal ! Starters were fine, excellent main courses, and served on time so we could go to the concert ! The meat was just slightly underdone, so...More

Thank DrH704
Management response:Responded 1 week ago

Thank you for taking the time to review our restaurant. We are glad you were able to enjoy the view and some great food before attending the concert. I am sorry the meat had to be sent back to be cooked a little more but...More

Reviewed 2 weeks ago

My wife and I were in Grand Rapids recently celebrating my birthday and she surprised me with dinner at Cygnus 27. I cannot say enough about the experience. The staff was very professional and the service was excellent. I had the lamb chops and they...More

Thank Y3475THmichaela
Management response:Responded 1 week ago

Thank you for the wonderful review and happy belated birthday. We are happy you chose Cygnus as your place to celebrate. We look forward to seeing you the next time you are in the city. Parker

Reviewed 2 weeks ago

We had a Board of Directors party at Cygnus 27. It was excellent, the food the views the service. We had a 5 course meal; apps (scallops, shrimp, meatballs) all very good, soup (PozoleVerde de Pollo) - green tomato chicken soup - very good, salad,...More

Thank Dan H
Parker B, General Manager at Cygnus27, responded to this reviewResponded 1 week ago

Thank you for taking the time to write a review. We are very glad that you and the rest of the Board of Directors had a wonderful experience here at Cygnus 27. We strive everyday to give this kind of experience. Hopefully we will see...More

Reviewed 30 August 2017 via mobile

I went to Cygnus27 while in business in the Grand Rapids area. The reviews were generally very good. It's on the 27th floor of a building. Beautiful views. Many of the other diners were celebrating events. I was really looking forward to it. Menu included...More

Thank drewlocher
Tracy356, Manager at Cygnus27, responded to this reviewResponded 31 August 2017

Dear drewlocher- We're sorry to hear you were not pleased with your food. We apologize it was not to your liking. We pride ourselves on our incredible atmosphere, service and variety of delicious menu items offered to provide an excellent experience amid beautiful views overlooking...More

Reviewed 21 August 2017

We dine hear every year on our anniversary (and a few other times as well) and are always very pleased. The wait staff remember our table preferences and are extremely friendly, attentive, and knowledgeable. The view over the city is great. We actually prefer to...More

Thank MrH0bbes
Parker B, General Manager at Cygnus27, responded to this reviewResponded 1 week ago

We are happy to hear that you are a repeat guest at Cygnus 27. It seems you have found that hidden gem on the stage that gives you a panoramic view of the city. That table is underappreciated. We are also happy that you enjoy...More

Reviewed 12 August 2017

Cygnus 27 was our first experience for Restaurant Week Grand Rapids and we were not disappointed! First, the view is awesome. As a local, it renews your perspective on the beautiful area you live in (and I am NOT a fan of cities!) and we...More

Thank Mindy M
Parker B, General Manager at Cygnus27, responded to this reviewResponded 1 week ago

We are so happy that you were able to enjoy the city from Cygnus 27. Restaurant Week is the perfect time to give new restaurants a try. Our service staff takes great pride in their jobs and always strive to make every guest as comfortable...More

Reviewed 9 August 2017

First time trip to Grand Rapids on our yearly jaunt to Charlevoix Michigan. Spent time at the Frank Lloyd Wright house there, the Gerald Ford Museum and the great Botanical garden. But the absolute number one memory is the incredible dinner for three we had...More

Thank skinnerm2017
Reviewed 8 July 2017

By far the best place to catch the sunset in downtown GR. We just had drinks and apps but everything was really good and the service was excellent. Be sure to stop in for martini happy hour on Wednesdays!

Thank SJRAtlanta_Georgia
Management response:Responded 11 July 2017

Thank you, we are happy that you enjoyed the view as well as the service and food. We hope to see you again soon.

Reviewed 27 May 2017 via mobile

You guys!!!! You need to come to this restaurant/bar. The best bartenders in the entire city except for Z's. Specialty drinks that are made with love. Conversations flow free here and it sometimes gets a little wild which equals fun. Have a special occasion or...More

Thank Kaje20
Management response:Responded 30 May 2017

Thank you for your kind comments!

Reviewed 26 April 2017

this restaurant is in the Amway Grand on the 27th floor fantastic service great food, great view, took a client to dinner we had a great meal, good for steak or seafood must visit of you are in the Grand rapids area

Thank andymulvey51
Management response:Responded 27 April 2017

Thank you for writing a review about your experience! We hope to see you again soon. -Cygnus27

Nearby Restaurants
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.10 km away
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.14 km away
Z's Bar & Restaurant
157 reviews
.15 km away
Nearby Attractions
Side Bar
6 reviews
.37 km away
Gerald R. Ford Museum
845 reviews
.30 km away
Grand Rapids Public Museum
536 reviews
.23 km away
Van Andel Arena
352 reviews
.48 km away
Ask a question
Questions & Answers
17 October 2017|
AnswerShow all 3 answers
Response from andymulvey51 | Reviewed this property |
John M
26 May 2017|
AnswerShow all 3 answers
Response from Tracy356 | Property representative |
Hello John M. Thank you for your question! There is not a dress code for Cygnus27. We hope to see you soon!
Willow C
28 October 2015|
Response from Carrie S | Property representative |
Hi Willow! We are not currently serving a Mexican Martini - perhaps you are referring to a different drink on our cocktail list? You can find it on the Amway Grand website under Dining > Cygnus27 > View Sample Lounge... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 23 - US$ 49
Dinner, After-hours
Restaurant features
Parking Available, Validated Parking, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Private Dining, Free Wifi, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
View, Bar Scene, Business meetings, Special Occasion Dining, Romantic
Open Hours
10:30 AM - 1:30 PM
5:00 PM - 11:59 PM
5:00 PM - 11:59 PM
5:00 PM - 11:59 PM
5:00 PM - 1:00 AM
5:00 PM - 1:00 AM
Location and Contact Information
  • Address: Amway Grand Plaza, 187 Monroe Ave NW, Grand Rapids, MI 49503
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-776-6425
  • E-mail
Set 27 stories up in the heart of Downtown Grand Rapids, Cygnus27 delivers a Latin-inspired menu and sophisticated cocktail lounge with expansive panoramic views of the Grand River and surrounding cityscape. The exclusive cocktail menu is based on classic inspirations. The light fare options include a variety of small and sharable plates - perfect for an after-work or evening bite. With its multi-level dining spaces and modern furnishings, Cygnus27 is truly the destination restaurant and cocktail lounge in West Michigan. A fresh, unique, and authentic menu draws on the Chef Tim Moreno's Latin American heritage and has made-from-scratch dishes that have earned the dining room the AAA Four-Diamond mark of distinction. Also available is our popular Sunday brunch mid-September through mid-May. Interested in booking a private space on the 28th floor? With floor to ceiling city and river views, you'll host the dinner your friends or colleagues won't soon forget!
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