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Friendly Ice Cream Corporation

1855 Boston Rd, Wilbraham, MA 01095-1098
+1 413-731-4000
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  • Excellent20%
  • Very good8%
  • Average32%
  • Poor20%
  • Terrible20%
24 May 2017
“Always slow service”
5 Jan 2017
“Ice Cream is WOW”
Closed Now
All hours
₹₹ - ₹₹₹
1855 Boston Rd, Wilbraham, MA 01095-1098
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (25)
Traveller rating
Traveller type
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1 - 10 of 25 reviews

Reviewed 4 weeks ago via mobile

Horriable food. Crispy chicken sandwich was watery. Not cooked enough. Thin Cheeseburger, cheese slapped on not even melted, burger was severed warm not hot. Thin like McDonalds burgers. Ruben was so greasy my stomach turned and I could not finish. Best part of meal was...More

Thank hopbrook123
Reviewed 8 November 2017

This is the flagship of Friendlys. While not the original or first it is located right next to the plant (which is no longer locally owned and has not been for a while) They are always redoing the menu - they need to change the...More

Thank 17lisa71
Reviewed 18 October 2017

1. By way of introduction: my girlfriend and I--who are both in our late-50s, who both attended college in the late 1970s, and who both worked in restaurants when we were in college--went to your restaurant in Lawrence, Mass. ... and I regret to report...More

Thank rtlionheart1191
Reviewed 24 May 2017

This particular branch of Friendly's is always slow. If you are not in a hurry then it is a fine place but whether you go to the take out window or are seated you are always in for a wait that is usually not worth...More

Thank Mark B
Reviewed 5 January 2017

The service was slow and the food was cold at lunch. The ice cream sundae was the best part of the meal. We understand that the company is closing restaurants and can understand why. Too bad, the menu is good, and the locations are ideal.

Thank Sarah2543
Reviewed 17 November 2016 via mobile

Went there late and not expecting much. But BANG! A great waitress and 2 of the $5.55 burgers. We loved our waitress, but she had too many tables to cover for 1 waitress

Thank Leshlohonolo
Reviewed 14 July 2016 via mobile

Went for breakfast to the Friendly's Wilbraham location next to the corporate headquarters. I understand why they are closing stores. Service was TERRIBLE!!! Took 10 minutes to be seated. We were told they were finding a place to put us. Guess the 10 empty tables...More

Thank Laurie W
Reviewed 9 June 2016

Three of us went to Friendly’s last night after a meeting for Sundaes. I have not been to a Friendly’s in years although I pass by many of them daily. It’s pretty well known locally that they have gone downhill again and again over the...More

Thank shoe0211
Reviewed 5 October 2015 via mobile

I am only giving this review 2 stars instead of one because I stayed to eat instead of walking out, and couldn't complain about my food. However we had a server (Gianna was her name) sit us down right in front of the door when...More

Thank Amy L
Reviewed 3 September 2015

Wilbraham may be the home of Friendly ice cream but they have no restaurant in Wilbraham. This is the address of the corporate office and factory. The actual restaurant is nearby but actually located in Springfield, MA.

Thank gailmath
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Seating, Takeout
Good for
Open Hours
11:00 AM - 6:00 PM
10:00 AM - 9:30 PM
10:00 AM - 9:30 PM
10:00 AM - 9:30 PM
10:00 AM - 9:30 PM
10:00 AM - 9:30 PM
10:00 AM - 9:30 PM
Location and Contact Information
  • Address: 1855 Boston Rd, Wilbraham, MA 01095-1098
  • Location: United States  >  Massachusetts (MA)  >  Wilbraham
  • Phone Number: +1 413-731-4000
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