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6 Southampton Rd, Westfield, MA 01085-1320
+1 413-562-4903
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10 Reviews from our TripAdvisor Community

Traveller rating
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Showing 10: English reviews
Orlando, Florida
Level Contributor
372 reviews
196 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
Reviewed 19 August 2016

Being able to walk to the restaurant from hotel was very convenient...only steps away. Food was good as usual. Restaurant was clean. Order takers could be a little more friendly...with a smile.

Thank PhyllisD534
Level Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 28 July 2015

Resturant was next door to a hotel we stayed at .Food was good and hot, clean, service average. Reader

Thank Reader0108598
Berlin, New Hampshire
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 10 May 2015

Nothing outstanding- tried some new menu stuff-- will stick with the old but was convenient to my motel- I could just walk there

Thank 518jeannec
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 May 2015

We have eaten there twice, two years in a row. Food is good, employees were very courteous and accommodating, but I think this Wendy's needs might new management, or at the least someone needs to double check their inventory orders. Both times they were out of necessary items. This time it was baked potatoes and it was 5:30 PM. Also,... More 

Thank LindaLee K
Easthampton, Massachusetts
1 review
Reviewed 29 May 2014

I went to Wendys on May 28th 2014 around 8pm I waited forever in the drive-thru line it was the longest time I ever spent in any drive thru but at the end it was well worth the wait the customer service and the food was great everything I ordered was made right and very fresh and even though the... More 

Thank christine151222
Framingham, Massachusetts
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014 via mobile

First, the food is typical Wendy's. However, I have been here 3x (which is twice more than I should have been), & each time I have received the order incorrectly. And, it is usually not even close. By far the worst Wendy's I have ever been to. Oh, and not once has there ever been a genuine apology for the... More 

Thank DaShooMan
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 6 May 2013

I went into the restaurant to grab a quick bite to go. I waited 10 minutes to have my order taken and an additional 15 minutes to receive it. I will say the food was good except for the strawberry tea. It was very weak flavored. I will go back there for the hot good food but the service needs... More 

Thank Raptor1969
West Springfield, Massachusetts
1 review
Reviewed 17 May 2012

alot of staff but service is very very slow,i had to repeat my order 3 times

Thank rick s
Westfield, Massachusetts
Level Contributor
95 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 13 February 2012

This Wendy's is average. The interior is usually not that clean when I go in but not overly dirty either. The service can be right on the ball but also terrible to the point that once a girl placed our order on hold so she could answer her cell phone and had a conversation (that one I should have reported... More 

Thank kelmel13
Westfield, Massachusetts, United States
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 23 December 2011

This Wendy's is slow, and that some people in the back didn't wear hair coves.

Thank John W

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Fast food
Location and Contact Information
  • Address: 6 Southampton Rd, Westfield, MA 01085-1320
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: +1 413-562-4903

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Wendy's and other visitors
1 question
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Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?