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Bnapoli Italian

185 Elm St, West Springfield, MA 01089-2726
+1 413-240-2106
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  • Excellent71%
  • Very good16%
  • Average8%
  • Poor5%
  • Terrible0%
Travellers talk about
“cioppino” (5 reviews)
“chitarra” (4 reviews)
“beet salad” (5 reviews)
Open Now
11:00 - 22:00All hours
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
185 Elm St, West Springfield, MA 01089-2726
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Reviews (71)
Traveller rating
Traveller type
Time of year

1 - 10 of 71 reviews

Reviewed 4 weeks ago via mobile

The title says it all...one of the BEST dining experiences EVER...!!! The food rivals any of the great Italian restaurants found in Boston's North End. Great atmosphere and service.

Thank JA B
Reviewed 5 weeks ago

We were a party of 8 on a busy Saturday evening, and our table was ready within minutes of our reservation time. The restaurant itself is beautifully designed. Service was exceptional. Our party tried several the cocktails on the drink menu, and all were great!...More

Thank GeorgiaLucy41
Reviewed 14 May 2017 via mobile

It's a very unique restaurant. It's beautifully decorated and the service was fantastic. The food was a bit odd. It was advertising a Mother's Day brunch however, it wasn't a brunch. It was a fixed price menu with an appetizer, entree & desert for $33.50...More

Thank goodshink
Reviewed 11 May 2017 via mobile

I visited Bnapoli on a recent Saturday night with my husband, parents and aunt. My husband and I eat out quite frequently around Worcester and Boston. This was by far the best dining experience I've had in some time. Our waiter, Michael, set the stage...More

Thank bethdoyle73
Reviewed 26 April 2017 via mobile

Have been here several times, and it's never disappointing. Went with two friends for dinner, and it was delicious. From the unusual cocktails, cosmos that tasted of violets to a delicious Veal Bolognese and a dish called Chitarra, which had pancetta, peas, cheese, and an...More

Thank blonde11-12
Reviewed 3 April 2017

Very impressed, if you like octopus it may be the best I've had in the US! (And if you don't give it a shot, you'll be pleasantly surprised). Service was fantastic, even with a reservation mix up (our fault not theirs). Reservations are recommended.

1  Thank murphy815
Reviewed 29 March 2017

Spectacular, delicious, beautiful food. Minimalist decor which promotes the focus on the enjoyment of the food. You sense that the staff want you to enjoy your meal and support you fully in this. My friend is a gourmet and was ecstatic over the octopus. My...More

Thank goodmol
Reviewed 11 March 2017

This is my third time eating here , this time i was alone and sat at the bar. I was greeted warmly by Emily the bartender as she took my drink order. They were training a new bar manager and Emily was also new but...More

Thank john D
Reviewed 8 March 2017

In a part of town uninhabited by fine dinning restaurants, BNapoli is a refreshing addition and extension of the western Mass dining scene with a modern, slick room that is very new and refreshing. Anchored by a good size bar on one wall, three quarters...More

Thank Mike K
Reviewed 22 February 2017 via mobile

This newly open restaurant had several positives. Beautiful upscale decor, varied menu and very friendly staff. On the negative side, the wines and food very expensive. $36 for the special pork chop dish that my friend had to send back because it was very tough....More

1  Thank joana249
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Nearby Attractions
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1.82 km away
Dr. Seuss National Memorial Sculpture Garden
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Springfield Museums
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3.12 km away
Questions & AnswersAsk a question
Any gluten free options
20 October 2016|
Answer Show all 6 answers
Response from Tina G | Reviewed this property |
They have meat and seafood dishes with vegetables. If you looking specifically for gluten free pasta, I'd call.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Delivery
Good for
Special Occasion Dining
Open Hours
11:00 - 23:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
10:30 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 185 Elm St, West Springfield, MA 01089-2726
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-240-2106
  • E-mail
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