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450 Paradise Rd, Swampscott Mall, Swampscott, MA 01907-1300
+1 781-581-9001
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  • Excellent50%
  • Very good20%
  • Average10%
  • Poor10%
  • Terrible10%
4 weeks ago
“New Location, Same Poor Service”
26 Jul 2016
“Espresso Love!”
Open Now
5:00 AM - 9:00 PM Hours
₹₹ - ₹₹₹
450 Paradise Rd, Swampscott Mall, Swampscott, MA 01907-1300
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JPMiles / Payback Arrow
Reviews (10)
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Reviewed 4 weeks ago via mobile

The new Starbucks location is an improvement, as there is more parking and the space seems larger. However, customer service is not much of a priority, as was the case in the former location, and maddening waits can occur when Starbucks is not busy.

Thank Mark P
Reviewed 26 July 2016

This is by all means my favorite Starbucks. They recently renovated and the place looks fantastic. The staff are so welcoming and some already know me by name. This makes customer service an A+! The store is always clean.

Thank ButterfLynn7
Reviewed 8 February 2016

The coffee is the usual Starbucks coffee but the service is outstanding. Fast service and friendly staff. I go to Starbucks all over North Shore and this is the best.

Thank Bob K
Reviewed 11 October 2015

service could not be less friendly. No smiles, abrupt and rude. You know that one does not visit starbucks to save money but for good coffee drinks and friendly service. To be honest, the quality of the drink was fine but the service was just...More

Thank lash23_13
Reviewed 3 December 2014

Their signature coffee is what got them started, and they have tried (but not well) to include pastries and sandwiches, all of which are prepackaged and not very tasty. In a pitch, their food is edible, but expensive. Their corporate strategy and how they pay...More

Thank hound_dog_computers
Reviewed 28 August 2014

The coffee is very good, but this Starbucks has great difficulty handling even modest crowds in a timely fashion. I am unsure of whether this is a product of a poorly managed business, slow baristas, or both. But there have been a number of times...More

Thank Mark P
Reviewed 14 October 2013

Loved this neat place, quiet ambiance and nice nooks to chat or read. Not a lot of choices to eat but overall a cool hang out place though more space required!

Thank JenniferJ1
Reviewed 9 August 2013

Starbucks is clean, friendly and always has my favorite Tazo Ice tea in stock. I really like their specialty products as well.

Thank diddy66
Reviewed 26 May 2013 via mobile

I am a regular here and I love this place. Happy to go work or just chat. The staff are always nice and the coffee is great. Pop in and see what I am talking about.

Thank pdmi
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Restaurant Details

Rating summary
  • Food
  • Value
Open Hours
5:30 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:00 AM - 9:00 PM
5:30 AM - 9:00 PM
Location and Contact Information
  • Address: 450 Paradise Rd, Swampscott Mall, Swampscott, MA 01907-1300
  • Location: United States  >  Massachusetts (MA)  >  Swampscott
  • Phone Number: +1 781-581-9001
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