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179 South St, Pittsfield, MA 01201-6808
+1 413-443-5400
12:00 - 21:00
Open now
See all hours
Sun 11:00 - 21:00
Mon - Thu 12:00 - 21:00
Fri 12:00 - 21:30
Sat 11:00 - 21:30
More Info
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19 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 19: English reviews
2 reviews
5 of 5 bubbles Reviewed 5 December 2016

staff is wonderful and who doesn't like ice cream. great location, easy to get in and out driving. we go all the time

Thank Loretta A
Miller Place, New York
Level Contributor
89 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 19 November 2016 via mobile

A little pricey, but delicious. Bourbon buttered something, and coconut something in waffle cups, chocolate sprinkles, each called small size (2 scoops each) $12.00 you decide. We enjoyed the treat, we seldom have ice cream out...we seldom have ice cream, but I do know good quality, as as described... It was an occasional treat.

Thank Deneen G
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 24 October 2016

Very nice staff! Was a fun place to visit! There is a lot to choose from as far as ice cream flavors go!

Thank JC S
Framingham, Massachusetts
Level Contributor
200 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

Fast and friendly service, great flavors, lovely place with local maps and information what's not to love?! O, yes and ice cream in the waffle bowl was absolutely the best!

Thank Nadrod
Valparaiso, Indiana
Level Contributor
329 reviews
179 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 2 July 2016

Unbelievably fun to select from a whole bunch of flavors by the scoop. It's almost too hard to choose when you seem them out of the carton. Rich, creamy and loaded with the calories only this great ice cream can provide. Go for it!

Thank NotRealHoosiers
Bridgewater, Massachusetts
Level Contributor
51 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 28 June 2016

This is a hole in the wall Ben and Jerry's with outdated interior, and picnic tables outside. We were there in the setting sun on a Hot day, and the poor servers were looking right into the sunlight, it was blinding and Hot inside. Restroom is an afterthought and a little spooky going down the back hallway. Ice cream was... More 

1 Thank stgnts
Everett, Massachusetts
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 June 2016

We stopped in for a quick ice cream and were greeted by 2 smiling young adults who seemed very happy to accommodate! Prices were very reasonable and the ice cream was delicious

Thank Michelle1664
Fort Wayne, IN
Level Contributor
314 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 161 helpful votes
5 of 5 bubbles Reviewed 10 May 2016 via mobile

Always yum. Fast service. Friendly staff. Great treat. Nice little sitting area. Centrally located. Take a picture with a cow sign. Well decorated.

Thank daqattaq
Level Contributor
91 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 19 April 2016

The scoopers here are the best, always smiling and patient. The ice cream is the finest around and the shop looks clean although the outside seating area needs a deep cleaning.

Thank p.zindler
Stratford, Canada
Level Contributor
81 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 17 February 2016

We needed a milk shake for my mom in the nursing home and had to wait until they opened at 12. Our three milk shakes were lovely thick blends of pure ice cream and milk, no chemicals! I had coffee which was good, but I will order vanilla like I got for Mom next time. The server was very helpful.

Thank Kelley647

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    5 of 5 bubbles
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 179 South St, Pittsfield, MA 01201-6808
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Pittsfield
  • Phone Number: +1 413-443-5400
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?