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Herrell's Ice Cream & Bakery

Certificate of Excellence
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8 Old South St, Northampton, MA 01060-3847
+1 413-586-9700
Website
Today
12:00 - 21:00
Closed now
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Hours:
Sun 12:00 - 18:00
Mon - Sat 12:00 - 21:00
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256 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Northampton, Massachusetts
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

You can't go wrong at Herrells. Every flavor is delicious. Vanilla peanut butter with cookie dough is the best. Always worth the calories!!

Helpful?
Thank Janine S
San Diego, California
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

You just must go! The wait was worth it and I would recommend it to everyone! I had kiddy sampler, mint chocolate chocolate chip and vanilla, smooth, amazing, Tons of toppings available too!

Helpful?
Thank Traveltrainer
Boston, Massachusetts
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

So you probably already know, this is the home store of Steve Herrell, whose original Steve's Ice Cream Shop (4 blocks from my home) was once the darling of reviewers clear down to Long Island. He cashed out long ago and headed up to Vermont, according to legend, but found he couldn't remain happy among the gentleman-farmer crowd. So he... More 

Helpful?
Thank Mr_Snippets
Judy H, Owner at Herrell's Ice Cream & Bakery, responded to this review

Hi, Thanks for your review. Allow me to make a correction. Steve did not head to Vermont after selling the Original Steve's. He bought land in Massachusetts and planned to homestead. But he fell in love with Northampton and the ice cream business stole his heart, so after a non compete ended, he opened Herrell's in Northampton MA. Steve retired... More 

Northampton
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Want rich, decadent ice cream in a variety of flavors? Herrell's is the best. Owned by Steve Herrell of the original Steve's in Boston.

Helpful?
Thank lindamI8309EV
Judy H, Owner at Herrell's Ice Cream & Bakery, responded to this review

Well, by Steve's family anyway. Steve retired in 2014 and is no longer working in the business. But certainly remains the founder. We continue to make our products the Herrell's way. Judy Herrell More 

Northampton, Massachusetts
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The best ice cream around. Period. End of sentence. Just go there and enjoy. Then go job a few miles.

Helpful?
Thank Jeff M
Enfield, Connecticut
Level Contributor
85 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

The ice cream here is really good and they have a lot of unique flavors (birch beer ice cream??). However the lines have been out the door every time I've been here and sometimes it's just not worth the wait.

Helpful?
Thank Aiden P
Williamsburg, Massachusetts
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 18 April 2017

Herrell's has great ice cream with a very nice currently renovated interior atmosphere. they also have ice cream cake, cookies, pastries, and more. Also whenever it is your birthday, you get a free small sundae!!! The staff is very nice and give lots of toppings. There are so many flavors of ice cream! I Would recommend this to anyone who... More 

Helpful?
Thank shane3winters
Northampton, Massachusetts
Level Contributor
12 reviews
10 restaurant reviews
Reviewed 11 April 2017

To all that haven't been to Herrell's, go. It has been in downtown for over 25 years now. They have recently renovated and flip flopped the layout which has made some locals upset. I don't mind the refresh the layout seems bigger and better thought out. The best flavor that I seem to never get is Lemon Moose. It is... More 

Helpful?
Thank Cyrus S
Judy H, Owner at Herrell's Ice Cream & Bakery, responded to this review

FYI-when you place a flavor on the request list, we make it more often. Thanks for the complements! Judy Herrell More 

Northampton, Massachusetts
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 April 2017

You tell me where you've had richer, better tasting ice cream! Try some of the divine hot fudge sauce for a transformative experience.

Helpful?
Thank Barbaranoho
Denver, Colorado
Level Contributor
125 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 29 March 2017

A favorite with the college students! The ice cream is delicious. Every time I am in Northampton I must make a visit for some Herrell's Ice Cream.

Helpful?
Thank COtravelfam04

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 3 - US$ 10
Restaurant features
Takeout, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa
Good for
Kids, Child-friendly
Open Hours
Sunday
12:00 - 18:00
Monday
12:00 - 21:00
Tuesday
12:00 - 21:00
Wednesday
12:00 - 21:00
Thursday
12:00 - 21:00
Friday
12:00 - 21:00
Saturday
12:00 - 21:00
Location and Contact Information
  • Address: 8 Old South St, Northampton, MA 01060-3847
  • Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Northampton
  • Phone Number: +1 413-586-9700
Description
Award Winning Ice Cream Shop and Bakery, specializing in dairy and No-Moo dairy free baked goods (Vegan and Gluten Free), frozen desserts and hot fudge sauces. No-Moo Cookies, Pies and Cakes, Ice Cream Cakes, Gourmet Dairy Ice Creams available in house, online and wholesale. 370+ flavors of frozen desserts and still counting! And Kosher!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Herrell's Ice Cream & Bakery and other visitors
1 question
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Old Saybrook, Connecticut, United States

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Questions? Get answers from Herrell's Ice Cream & Bakery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?