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The Cheesecake Factory

1245 Worcester St, Ste 1098, Natick, MA 01760
+1 508-653-0011
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Overview
  • Excellent35%
  • Very good41%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“cheesecake” (84 reviews)
“meatloaf” (5 reviews)
“salad” (25 reviews)
Open Now
10:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1245 Worcester St, Ste 1098, Natick, MA 01760
All Details
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JPMiles / Payback Arrow
50
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Reviews (325)
Traveller rating
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1 - 10 of 307 reviews

Reviewed today

We visited this restaurant during our visit to Boston. Hubby had the Fish & Chips and I had the Cobb salad, both of which were delicious. Our waiter, Joseph D. was an enjoyable gentleman who gave us some advice on places to go & things...More

Thank Debra S
Reviewed 5 days ago

After a long wait (not unanticipated), we were finally seated at a table...group of 6. After that it was one CF after another. Waiter seemed very nice and knowledgeable, but forgot to put in my order, forgot the salad on a companions order. Appetizer portions...More

Thank Tammy G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

Hi Tammy. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more...More

Reviewed 1 week ago

Cheesecake Factory has great decor and many good selections on the menu. However the food delivery was a little slow and long for our party of six. When it arrived the food was lukewarm which was disappointing. Portion size was OK.More

Thank Expedition524839
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are truly sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meal and please be sure that...More

Reviewed 4 weeks ago via mobile

Hospitality was what took the cake. Courteous staff, friendly and helpful. Fair size helpings and some of them extra large. Good place for vegetarians too. And they let you pass as much time as you want to and don't push you out in a hurry!!

Thank 673nikunjs
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you very much for this review, Nikunj. We're glad to hear you have enjoyed your visits with us and we hope to see you back soon!

Reviewed 2 October 2018 via mobile

Good quality food . Big variety but a bit overpriced. Good atmosphere quick service and the cheesecakes are really nice.More

Thank _R2518AM
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 October 2018

Hello. Thanks for your feedback. We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed 20 September 2018

Went for lunch and it was great. Had the Mexican chicken lettuce wraps which were beautiful. I must say that the portion sizes are massive, hence why I chose a smaller option! The side of fries we ordered was absolutely huge which is great if...More

Thank 747travelfan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 September 2018

Hello and thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you soon to enjoy more of our delicious cheesecake.

Reviewed 29 August 2018

The food here is always top notch and I can't recall ever ordering anything I didn't end up liking. And their bread is amazing. I'm not a cheesecake person but theirs is a big hit among those who like the desert. I love their veggie...More

Thank James F
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 August 2018

Thank you so much for this review, James! We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 27 August 2018 via mobile

Food is always good and there is plenty. Most of my family eats half and takes the rest for lunch the next day. It always seems to be a long wait to get in.

Thank rondowning
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

Thank you for your review! We are so glad to hear you enjoy our food. Thanks for your patience with the wait and we hope to see you back again soon!

Reviewed 23 August 2018 via mobile

Had a lunch date at this place recently. There was a 20 minute wait after which we were seated. Everyone had salads, except for myself - I got a 1750 kcal Chocolate cake. Salads were good, as was the cake - just too rich. I...More

Thank michaelnY5756LF
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 24 August 2018

Hi Michael. Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

Reviewed 12 August 2018 via mobile

My meal today was nothing special. Cheeseburger came with unmelted cheese and was on the small side. Server offered to melt the cheese, said it would only take a minute. Ten minutes later back came the same burger. This time the cheese was burned and...More

Thank publichero
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 August 2018

Hi Publichero, We are so sorry that you had this experience with us at our location. Our staff should have been much more attentive with your order. Next time, if there is anything that can be improved, please let our managers know so we can...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 15 - US$ 20
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 PM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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