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The Cheesecake Factory

1245 Worcester St, Ste 1098, Natick, MA 01760
+1 508-653-0011
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Overview
  • Excellent36%
  • Very good41%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (90 reviews)
“meatloaf” (5 reviews)
“salad” (27 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1245 Worcester St, Ste 1098, Natick, MA 01760
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (330)
Traveller rating
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1 - 10 of 311 reviews

Reviewed yesterday

The server brought extra brown bread without asking. He also ordered extra sauce for my wife. I cannot explain it. The cheesecake factory in Houston (inside a shopping mall next to Westin Hotel) has better turkey burger than the Natick establishment.

Date of visit: November 2018
Thank John C
Reviewed 1 week ago

I've been here multiple times, I went to college at FSU so this was right down the street. I always love coming here! The food is excellent, the servings are huge, and it's always a great time. It gets busy here because it's such a...More

Date of visit: January 2018
Thank Mike N
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Thank you so much for your review, Mike. We are very glad you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 4 weeks ago

Cheesecake Factory has very good food. It's close by to the American Girl Store and convenient at the mall. We had three adults, and 2 little girls. We decided to go there for lunch and was prepared for the wait. It gets very good business...More

Date of visit: November 2018
Thank TreasuredPearls
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meals and please be sure we will...More

Reviewed 13 November 2018

We waited for an hour, which we expected. When we were seated we didn't have to wait for anything. Stephanie was our server and she was wonderful, the service was excellent. There were four of us and we ordered 2 appetizers and 4 entrees. Every...More

Date of visit: November 2018
Thank mzfitz31
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 12 November 2018

We visited this restaurant during our visit to Boston. Hubby had the Fish & Chips and I had the Cobb salad, both of which were delicious. Our waiter, Joseph D. was an enjoyable gentleman who gave us some advice on places to go & things...More

Date of visit: October 2018
Thank debras237
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 weeks ago

Thanks for your kind review, Debra. We're happy to hear you had a great experience with us! We can't wait for your next visit!

Reviewed 7 November 2018

After a long wait (not unanticipated), we were finally seated at a table...group of 6. After that it was one CF after another. Waiter seemed very nice and knowledgeable, but forgot to put in my order, forgot the salad on a companions order. Appetizer portions...More

Date of visit: November 2018
Thank Tammy G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Hi Tammy. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more...More

Reviewed 31 October 2018

Cheesecake Factory has great decor and many good selections on the menu. However the food delivery was a little slow and long for our party of six. When it arrived the food was lukewarm which was disappointing. Portion size was OK.More

Date of visit: October 2018
Thank Expedition524839
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 31 October 2018

We are truly sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meal and please be sure that...More

Reviewed 16 October 2018 via mobile

Hospitality was what took the cake. Courteous staff, friendly and helpful. Fair size helpings and some of them extra large. Good place for vegetarians too. And they let you pass as much time as you want to and don't push you out in a hurry!!

Date of visit: October 2018
Thank 673nikunjs
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 October 2018

Thank you very much for this review, Nikunj. We're glad to hear you have enjoyed your visits with us and we hope to see you back soon!

Reviewed 2 October 2018 via mobile

Good quality food . Big variety but a bit overpriced. Good atmosphere quick service and the cheesecakes are really nice.More

Date of visit: November 2017
Thank _R2518AM
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 October 2018

Hello. Thanks for your feedback. We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed 20 September 2018

Went for lunch and it was great. Had the Mexican chicken lettuce wraps which were beautiful. I must say that the portion sizes are massive, hence why I chose a smaller option! The side of fries we ordered was absolutely huge which is great if...More

Date of visit: September 2018
Thank 747travelfan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 September 2018

Hello and thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you soon to enjoy more of our delicious cheesecake.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 15 - US$ 20
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Kids, Bar Scene
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 PM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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