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The Cheesecake Factory

1245 Worcester St, Ste 1098, Natick, MA 01760
+1 508-653-0011
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Overview
  • Excellent36%
  • Very good40%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“cheesecake” (83 reviews)
“meatloaf” (5 reviews)
“salad” (25 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1245 Worcester St, Ste 1098, Natick, MA 01760
All Details
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Reviews (322)
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1 - 10 of 304 reviews

Reviewed 5 days ago via mobile

Hospitality was what took the cake. Courteous staff, friendly and helpful. Fair size helpings and some of them extra large. Good place for vegetarians too. And they let you pass as much time as you want to and don't push you out in a hurry!!

Thank Nikunj S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you very much for this review, Nikunj. We're glad to hear you have enjoyed your visits with us and we hope to see you back soon!

Reviewed 2 weeks ago via mobile

Good quality food . Big variety but a bit overpriced. Good atmosphere quick service and the cheesecakes are really nice.More

Thank Αντώνης Τ
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello. Thanks for your feedback. We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed 4 weeks ago

Went for lunch and it was great. Had the Mexican chicken lettuce wraps which were beautiful. I must say that the portion sizes are massive, hence why I chose a smaller option! The side of fries we ordered was absolutely huge which is great if...More

Thank 747travelfan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hello and thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you soon to enjoy more of our delicious cheesecake.

Reviewed 29 August 2018

The food here is always top notch and I can't recall ever ordering anything I didn't end up liking. And their bread is amazing. I'm not a cheesecake person but theirs is a big hit among those who like the desert. I love their veggie...More

Thank James F
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 August 2018

Thank you so much for this review, James! We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 27 August 2018 via mobile

Food is always good and there is plenty. Most of my family eats half and takes the rest for lunch the next day. It always seems to be a long wait to get in.

Thank rondowning
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

Thank you for your review! We are so glad to hear you enjoy our food. Thanks for your patience with the wait and we hope to see you back again soon!

Reviewed 23 August 2018 via mobile

Had a lunch date at this place recently. There was a 20 minute wait after which we were seated. Everyone had salads, except for myself - I got a 1750 kcal Chocolate cake. Salads were good, as was the cake - just too rich. I...More

Thank Michael N
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 24 August 2018

Hi Michael. Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

Reviewed 12 August 2018 via mobile

My meal today was nothing special. Cheeseburger came with unmelted cheese and was on the small side. Server offered to melt the cheese, said it would only take a minute. Ten minutes later back came the same burger. This time the cheese was burned and...More

Thank publichero
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 August 2018

Hi Publichero, We are so sorry that you had this experience with us at our location. Our staff should have been much more attentive with your order. Next time, if there is anything that can be improved, please let our managers know so we can...More

Reviewed 6 August 2018

On Friday evening, we had waiting period of about 30 minutes, but it was worth the wait. We were given outdoor table in pleasant weather. All other parameters were consistent with our previous experience at the (chain) outlet at San Francisco - great service, great...More

Thank Mrugesh B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 August 2018

Thank you so much for this review, Mrugesh. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 26 July 2018

We called 6:30 pm to reserve a table but the girl put us on hold for 15 minutes. Meanwhile I called from my other cell phone as I did not want to loose place in Line. The other girl answering the call said they don't...More

Thank Mej7570
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 27 July 2018

Hello. We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 20 June 2018 via mobile

Lovely outside tables - food with flair. Huge portions, reasonable prices. Tip: on salads, get dressing on the side as otherwise they may have been batch-tossed and a little soggy.

Thank HandAM2
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 June 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 15 - US$ 20
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 PM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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