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American, Bar
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71 Church St, Lenox, MA 01240-2632
+1 413-637-2700
17:00 - 21:00
Open now
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Mon - Thu 17:00 - 21:00
Fri - Sun 12:00 - 21:30
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217 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 216: English reviews
Williamstown, Massachusetts
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 12 August 2014

Very slow service. We were one of the first diners there, so it wasn't busy. Took forever to get salads; over 30 minutes! How long does it take when they are busy? If you plan to have dinner before Tanglewood or Jacob's Pillow, you may be late getting there.

Thank eph6
Pittsfield, Massachusetts
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014 via mobile

Food was very good. Waitstaff was rude and considering being in a restaurant of fine dining, it is very sad to be treated my a woman who looks like shes having a bad day.

Thank AndyK032757
Bronxville, New York
Level Contributor
8 reviews
3 restaurant reviews
Reviewed 5 August 2014

We dined at Firefly at the recommendation of a good friend and found the menu full of interesting items, all well executed. Our disappointment was the service - a Friday evening in August, tourists and music fans (near Tanglewood) galore -- but the restaurant was not full and so the service lapses were inexcusable. Greeted with a "how are you... More 

Thank Kuchenme
New York, NY
Level Contributor
164 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 22 July 2014

Food is tasty and well prepared. The kitchen obviously can cook. The management needs to get a hold of the staffing including their wait staff and hostess. We have visited Firefly for the past four years during on Friday night prior to visiting day and found the wait for the food to be unacceptable. Our waitress was lovely and there... More 

1 Thank Zach84Jake62
Sugar Grove, Illinois
Level Contributor
128 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 19 July 2014

The food was fabulous: Specials were grilled veal chop, Striped bass and sea scallops. All fresh and perfectly cooked with appropriate side dishes. Truffle parmesan fried are superb! Wine resonably priced

1 Thank WhereUg0
Southern New Jersey
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 18 July 2014

Great meal in spite of it being a really busy Saturday night before a major Tanglewood concert. We had a lovely full meal and were out in time. We noticed that that they also had lots of fun appetizers - great cocktails and lighter fare. We returned again during our stay for a much more casual dinner out on the... More 

Thank Wknout
2 reviews
Reviewed 16 July 2014

Went to Firefly before going to see a show at Shakespeare and it was fabulous! Although it was busy, the service was superb and the food was delicious! I ordered the mussels as my appetizer and the curry sauce was perfectly seasoned... My husband had the caprese salad and he was raving about that as well. We had the trout... More 

Thank MrsBest80
Woodbridge, New Jersey
Level Contributor
106 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 5 July 2014 via mobile

Very slow service. We let them know that we had theatre tickets and needed quick service. I had to flag the waiter down constantly to inquire as to when the food would be ready. Food was just OK.

Thank DiveNJ
Shelton, Connecticut
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

We sat at the bar on a busy night...Rina took great care of us..The food was wonderful will be back and tell friends!!

Thank sheltonct
Boston, Massachusetts
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 15 May 2014

We came here twice on our trip. The first night we waited a good 15 minutes for someone to even acknowledge us, and then another 20 for a seat that finally opened up at the bar, despite the fact that there were actual tables. The person who greeted us I later learned was the manager, but you wouldn't have guessed... More 

2 Thank legowife

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Lenox, Berkshires
Lenox, Berkshires

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Restaurant Details

Rating summary
  • Food
  • Value
American, Bar
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Television, Serves Alcohol, Full Bar
Good for
Romantic, Business meetings, Bar Scene, Child-friendly
Open Hours
12:00 - 21:30
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
12:00 - 21:30
12:00 - 21:30
Location and Contact Information
  • Address: 71 Church St, Lenox, MA 01240-2632
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-2700

Questions & Answers

Questions? Get answers from Firefly staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?