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Haven Cafe & Bakery

) #2 of 38 Restaurants in Lenox ₹₹ - ₹₹₹, American, Cafe, Vegetarian Friendly
8 Franklin St, Lenox, MA 01240-2304
+1 413-637-8948
  • Overview
  • Reviews
  • Menu
  • Location
  • Q&A
  • Details
  • Excellent57%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible0%
Travellers talk about
“brunch” (28 reviews)
“omelet” (23 reviews)
“carrot cake” (9 reviews)
Closed Now
All hours
American, Cafe, Vegetarian Friendly, Gluten Free Options, Vegan Options
₹₹ - ₹₹₹
8 Franklin St, Lenox, MA 01240-2304
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Reviews (327)
Traveller rating
Traveller type
Time of year

81 - 90 of 327 reviews

Reviewed 17 June 2016

Called in late morning, serving wide range of cakes and drinks, we ate lemon and coconut cake and lemon drizzle which were huge portions and very tasty, with raspberry tea and a jasmine latte, which turned out to a creamy tea!!! not what I expected...More

Thank j w
Reviewed 16 June 2016

We had a quick lunch here whilevisitingLenox. The food was great. I do not like the standing in line to order and then find a table. In spite of that the food was fresh, well prepared and local.

Thank momalu444
Reviewed 16 June 2016

After grabbing a table you then have to stand in line and order your food (which is good) then have to wait for it to be delivered. Is more like a cafeteria than a restaurant. The food is good. This approach may work for some...More

Thank marty2406
Reviewed 14 June 2016

We has a late lunch on a wet Saturday afternoon. While waiting for a table, locals pushed ahead and seated themselves. We assumed a hostess would seat us. One has to order at a counter, then grab a table and wait for food delivery. But,...More

Thank anitabee
Reviewed 11 June 2016 via mobile

First of all the food is great, always has been.... We come whenever we are in Lenox for breakfast, brunch or lunch. This time the service broke down. We were still hungrily awaiting our omelets after 30 minutes after other people, seated after us were...More

1  Thank Sabahow
shelly W, Owner at Haven Cafe & Bakery, responded to this review

I really appreciate you taking the time to write this review. My staff training includes a lesson on how important it is to repair our mistakes because we will make mistakes. I am very proud of my team for taking care of you and your...More

Reviewed 6 June 2016 via mobile

I have lunch at Haven several times a month and have for years (I've also had breakfast/brunch many times). I've never been disappointed in my meal. The food is excellent; over the years I've eaten nearly everything on the menu and have loved everything. The...More

Thank BerkshireMems
Reviewed 1 June 2016

Love their food! You order at the counter, and they give you a number sign to place on your table. A waitress delivers your order to the table. They have a station with serve yourself lemon water. They have great sandwiches and salads and they...More

Thank Georgia Y
Reviewed 16 May 2016

My wife and I ate here and the food was delicious. Took a bit of time, but it was worth the wait. They are extremely nice and the service was terrific. Thanks!

Thank Andrew S
Reviewed 8 May 2016

Like the food, but be prepared to spend $100+ for breakfast for a family of 5 ($15.50 for eggs Benedict!). But what is disheartening is the merchandise they sell at the ordering counter. Take a peek at my pictures for what your kids will be...More

Thank Meredith N
Reviewed 3 May 2016

Great option for breakfast in Lenox center. The food is fresh and very creative. I love how they give you a small salad and baguette with each dish. Coffee was also excellent. It's a bit pricey, but worth it.

Thank TonyC1959
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Nearby Attractions
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Questions & AnswersAsk a question
To see the brunch menu
3 July 2016|
Answer Show all 2 answers
Response from shelly W | Property representative |
Hello, the brunch menu is listed on our website hope to see you soon, Shelly
Should we, can we get reservations for lunch this Saturday? We would come post BSO rehearsal that starts at 10:30 am. 12:30 reservation? What do you think?
12 August 2015|
Answer Show all 2 answers
Response from shelly W | Property representative |
Haven operates on a walk in basis, we do not take reservations. This time of year we do have a wait but the line usually moves alone quickly. Thank you, shelly
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Breakfast, Lunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Local cuisine, Child-friendly
Open Hours
08:00 - 15:00
07:30 - 15:00
07:30 - 15:00
07:30 - 15:00
07:30 - 15:00
07:30 - 15:00
08:00 - 15:00
Location and Contact Information
  • Address: 8 Franklin St, Lenox, MA 01240-2304
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-8948
  • E-mail