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Incontro Restaurant

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860 W Central St, Franklin, MA 02038-3153 (Route 140)
+1 508-520-2770
12:00 - 00:00
Open now
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Sun - Sat 12:00 - 00:00
More Info
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268 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 265: English reviews
Level Contributor
26 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Food costs twice what food of comparable quality costs elsewhere. Wine prices are insane. Atmosphere? Noisy and COLD. It's obviously popular (given the long line of cars waiting for valet parking in the undersized lot), but it beats me what they were lining up for.

Thank Corydoras
Level Contributor
12 reviews
12 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Food served on both floors; upstairs typically finger food while playing pool/snooker. Nice bar area as well. Great location for company or team outing. Food options from finger food to very qualitative food. One of my favorites there was an asparagus risotto (though not sure if that is served all year long).

Thank Jo W
Boston, Massachusetts
Level Contributor
33 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 January 2017

When you pay $60 for a steak in Boston - you understand that you are paying Boston prices, rent, etc. You also get top quality food. At Incontro the prices are Boston prices, but for $60 in Franklin I would expect a much better quality and portion. I'm not saying that it's not good food at Incontro - it is... More 

Thank TDK44
Hopedale, Massachusetts
Level Contributor
73 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 16 January 2017

Although I've eaten downstairs once, I really prefer getting together with friends upstairs in the lounge. If you're looking for a relaxed but sophisticated atmosphere, try the "bar". It's not like any bar I've ever been to….big leather chairs and couches, half-round, elevated private booths, lots of wood, cozy lighting - the only thing that would make it 100% perfect... More 

Thank MelissaMS61
Boston, Ma
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 December 2016 via mobile

We chose Incontro for my birthday dinner last night and happy we did. We've eaten there many times before, but never with the kids. I wasn't sure what to expect but we had the best experience. Our server was amazing with them...all the way down to subtly mentioning the mac and cheese was delicious but white not yellow. He clearly... More 

Thank kseaman
Franklin, Massachusetts, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 December 2016

I went with a mixed group of two visiting parents, two kids and me to Incontro for a celebratory holiday dinner in the downstairs restaurant. The atmosphere of the building was perfect for the occasion as long as you like semi-formal and lots of dark wood (we did). The service and food were both very good with something for everyone.... More 

1 Thank Maverick P
Santa Clara, California
Level Contributor
75 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 22 December 2016

A coworker brought us here for dinner, this was the second time I had visited. The building is nice, and the restaurant looks the part but the food was decidedly underwhelming. I found it way too salty and not really flavorful. I had Lobster risotto and the lobster was rubbery, and the risotto very salty. I had fish both times... More 

Thank Gordy75
Norfolk, Massachusetts
Level Contributor
4 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 20 December 2016 via mobile

I've been to Incontro several times over the years and have seen a steady decline, so this is not a one time experience. While the prices are high the food is average. Feels like they are going through the motions. I ordered the Scallops Risotto. They were rubbery and tasteless, almost as if they had been frozen. Service was "eh".... More 

Thank macleodsm05
Apex, North Carolina
Level Contributor
327 reviews
231 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 13 December 2016 via mobile

We wanted to eat outside the stadium so we chose this place. Hood choice in terms of food. Service was not very good. Slow and inattentive.

Thank Mac D
Level Contributor
110 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 11 December 2016

WOW! What a great place. We sat upstairs at the bar and had such a great dinner! I got the tomato mozzarella salad, my husband thad the wedge salad and we both got their daily special of crabmeat ravioli with tomatoes and artichoke hearts in a yummy cream sauce-just fantastic! We will sure be back; we even played some pool-so... More 

Thank JacksonRandall

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
Average prices
US$ 20 - US$ 40
Italian, American
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining
Dining Style
Casual Dining
Good for
Romantic, Bar Scene, Business meetings, Special Occasion Dining, Groups
Open Hours
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
12:00 - 00:00
Location and Contact Information
  • Address: 860 W Central St, Franklin, MA 02038-3153
    (Route 140)
  • Public Transportation: Forge Park commuter rail stop is less than a 1/4 mile away.
  • Location: United States  >  Massachusetts (MA)  >  Franklin
  • Phone Number: +1 508-520-2770

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Incontro Restaurant and other visitors
2 questions
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Bellingham, Massachusetts
9 months ago

See all questions (2)

Questions? Get answers from Incontro Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?