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The Cheesecake Factory

75 Middlesex Turnpike, in Burlington Mall, Burlington, MA 01803
+1 781-273-0060
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Overview
  • Excellent34%
  • Very good45%
  • Average15%
  • Poor3%
  • Terrible3%
Travellers talk about
“cheesecake” (148 reviews)
“chicken” (28 reviews)
“nachos” (6 reviews)
Closed Now
Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
75 Middlesex Turnpike, in Burlington Mall, Burlington, MA 01803
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (526)
Traveller rating
Traveller type
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1 - 10 of 473 reviews

Reviewed yesterday via mobile

Great selection of delicious cheesecakes. Can eat there or take out. Great place to go back to, trying slices of the many varieties of cheesecake. Great for singles, couples, families, and friends.

Thank michaelklimowicz
Reviewed yesterday

Being that breakfast is my favorite meal, the Cheesecake Factory offers a page of breakfast items throughout the day and night. And if it's lunch you crave, I suggest the orange chicken entree over pasta or any one of their specially prepared salads. And while...More

Thank kbtm2018
Reviewed 5 days ago

I've noticed several chain restaurant cutting corners in the past several years but the one constant used to be the Cheesecake Factory. Today is probably the last time I'll go-this was the Burlington restaurant but the decline appears to be across the board (in MA...More

Thank Karen M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Hi Karen, we are terribly sorry to hear about the meals you and your party received. We completely understand your frustration and would welcome the chance to speak with you more. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions"...More

Reviewed 1 week ago via mobile

Food was great - wasn’t expecting such a great choice. Can recommend the bang bang chicken and shrimp. Delicious.

Thank Sharon R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Sharon, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago via mobile

Order food and notified the waited I had a food allergy to seafood and peanuts and the appetizers and bread and butter was already served. Which yeah I ate it already. I feel like they should share that the cross contaminate foods such as cheesecake...More

Thank Semaj D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Semaj. We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 1 week ago

ate at the one in Waikiki in april , this one was far better, food was better, price was much better and it was a nicer place and not as busy, I had fish and chips done like chicken fingers / tenders, light crust ,...More

Thank darrell n
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Darrell, thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

I had an excellent lunch here with my mom. We had great waitstaff and fun environment spacious with seating outdoors

Thank Sam H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Sam, thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

Seated quickly on a quiet Monday evening. My server was attentive, the beer was cold and the Bistro Shrimp Pasta up to the usual standard. All in all, an unchallenging visit to a chain restaurant.

Thank AONE5
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review. We're glad you enjoyed the food and service you received during this visit! We look forward to your next visit!

Reviewed 2 weeks ago via mobile

Took the family out on a sunday for s meal at the cheese cake factor it was a nice day for a trip. The menu had so may items to choose from, too many. We tried something different and shared family style. All was good,...More

1  Thank Rudy L
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, Rudy. We really appreciate it. We're sorry to hear that you were not satisfied with your visit. Next time, if there is anything that can be done to improve your experience please let our managers know so we can do...More

Reviewed 9 September 2018

First time visit. Located in the Burlington Mall. Visited on a Saturday and had lunch at lunchtime which was probably a bad idea. Place was packed but there was no wait for an inside table, 10 minutes for outside. And the timing went downhill from...More

Thank allen989
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 weeks ago

Hi, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team was...More

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Ask a question
Questions & Answers
YJRose
2 August 2015|
AnswerShow all 2 answers
Response from Bryna289 | Reviewed this property |
I can only tell you that I know they have a Brunch menu. I'm not sure of the hours. I know during the week they open at 11:30 A.M. I'm not sure about Sundays.
0
Votes
YJRose
2 August 2015|
Answer
Response from Cassie V | Reviewed this property |
Yes they do. They serve brunch from 10-2 pm.I have not been yet, but would like to try it. I heard it was good!!!.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Bar Scene, Child-friendly, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 75 Middlesex Turnpike, in Burlington Mall, Burlington, MA 01803
  • Location: United States  >  Massachusetts (MA)  >  Burlington
  • Phone Number: +1 781-273-0060
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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