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₹₹ - ₹₹₹American, ,
649 N Service Rd E, Ruston, LA 71270-2911
+1 318-242-0155
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  • Excellent12%
  • Very good7%
  • Average25%
  • Poor25%
  • Terrible31%
6 Nov 2017
“Sunday Lunch”
2 Sep 2017
“Great service”
Open Now
11:00 AM - 11:00 PM Hours
American, Southwestern, Bar, Pub
₹₹ - ₹₹₹
649 N Service Rd E, Ruston, LA 71270-2911
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (40)
Traveller rating
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1 - 10 of 40 reviews

Reviewed 15 April 2018 via mobile

We were seated pretty quick but we had to ask for a waitress Bc after waiting for about 20 minutes or longer then we order two salads and two quesadillas and had to wait another over twenty minutes the had to ask for our food...More

Thank charmaig
Dylan T, Guest Relations Manager at Chili's, responded to this reviewResponded 4 weeks ago

We're sorry to hear about this, Charmaig! This is definitely not the way we want to do things and we apologize for that. We definitely want to provide better service than that, and appreciate you taking the time to share your feedback. We encourage you...More

Reviewed 4 April 2018 via mobile

This particular restaurant used to be a pretty decent place to eat but IMO has went down hill. First red flag....After being seated I went to the bathroom room to wash my hands and it was obvious that it hadn't had any attention in quite...More

Thank Markpk3
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 5 April 2018

We’re very sorry to hear about this recent experience, Mark. This is certainly not the experience we strive to provide and will work with our team to make sure they learn from this feedback. We would also love to get in touch with you to...More

Reviewed 13 December 2017

Every time we visit they are always pleasant and friendly. Never have a long wait. Food always comes out the way we order it. Can't ask for much more.

Thank Matt N
Reviewed 6 November 2017

We generally enjoy Chili's in other towns. But this one Sunday wasn't up to par. For whatever reason (short staffed maybe?) an entire secion of tables were not being used though people were waiting at the door to be seated. We were seated timely but...More

Thank saspyles
Reviewed 3 September 2017 via mobile

The waiter was great. Food was OK not bad, but I've have better food at other Chili restaurants. I had chicken fajitas the chicken wasn't grilled to perfection. My daughter order pink lemonade taste like water, my daughter sent it back the waiterquickly provder her...More

Thank luvnlife007
Reviewed 27 July 2017 via mobile

We had mini family reunion at this Chili's. We met up with our 2 oldest granddaughters, met our grandson in law for the first time as well as our baby twin great grandsons. We had 6 adults and 2 babies in all. We were greeted...More

Thank TravelingLily
Reviewed 2 July 2017 via mobile

AWESOME FOOD!!! Great service. Boys love eating here and so do we. We will be back. Love Chili's!! Clean restrooms and dining area. Greeter was very kind. Waitress was nice but didn't really like that our child spilt a drink. Maybe she deserves a raise.

Thank Pigs2boysshown
Reviewed 14 March 2017 via mobile

Family met here. Slow service. Bathroom not clean. Food not correct. Sadly in past years since I lived here- worst chili's ever

Thank Violetaster
Reviewed 31 December 2016

My family and I went here to eat because of the variety of choices on the menu. The restaurant was not very busy, but the service was very slow. The food was great and was served hot. Despite the slow service, I would give it...More

Thank admrgn
Reviewed 25 October 2016

We were really impressed with the staff. We ate an early dinner with old friends. The waitress went above and beyond the call of duty. She even took pictures for the group. The serving size was large and the food was good. We sit at...More

Thank JMcLauchlin
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 27 October 2016

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon!

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Restaurant Details

Rating summary
  • Food
  • Value
American, Southwestern, Bar, Pub
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Kids, Child-friendly
Open Hours
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 649 N Service Rd E, Ruston, LA 71270-2911
  • Location: United States  >  Louisiana (LA)  >  Ruston
  • Phone Number: +1 318-242-0155
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