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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian Friendly
Meals
Dinner
View all details
meals, features
Reviews (214)
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214 results
Traveller rating
91
42
17
19
45
Traveller type
Time of year
LanguageEnglish
Traveller rating
91
42
17
19
45
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Reviewed 2 weeks ago

Horrendous, me and my partner ordered our food at 7:00 and had a notification saying it will come at 7:55. 7:55 came and we still didn’t receive anything. I phoned and they said it’s on the way at 8:15, my partner phoned at 8:30 and...they said it’s on the way can I take your number to say when it’s on the way. Called at 8:45 again food is on the way sorry we are really busy will be another 15 mins. Baring in mind we both have work the next day and the food wouldn’t come till after 9PM! Waste of money and they didn’t understand we wanted to cancel it and said we couldn’t! So bad please don’t order from thereMore

Date of visit: October 2021
Helpful?
Reviewed 2 weeks ago

travelled all the way from Maidstone, Kent to visit here. They've got quality food, for a reasonable price that taste extremely good. My own favourite is chicken biriyani (less oily with perfect amount of spices). The owner and all the employees there are very polite,...quick with the service and always, always make sure to give you a very homely feeling. Trust me you will never regret dining there.More

Date of visit: September 2021
Helpful?
Reviewed 15 June 2021

Phoned to place an order and the person on the other end did not speak good English and also did not appear to know the menu. It was a poor and stressful start to our take away evening in the garden. I ordered the King...Prawn and Saag Balti, not cheap at £13.95. What I got was a dish of saag and some very small bits of what I hope was King Prawn. Not at all good. When we we collected the place was empty, I am not surprised.More

Date of visit: June 2021
Helpful?1  
Reviewed 2 May 2021

Have used the Cromwell for about a year and had no complaints, however our home delivery meal last night was awful. Told delivery would be 40 minutes which turned into one and a half hours. I ordered butter chicken, what I received was half a...dozen lumps of chicken tikka thrown into a korma sauce. Two pieces of the chicken were inedible. My husband’s chicken tikka dhansak had bits of lemon and whole onions and, again, some chicken that could not be eaten. Pilau rice was like boiled rice with yellow colouring. You would think that as delivery and take away is their only income just now that they would make sure every meal is first class. Will never use again!More

Date of visit: May 2021
Helpful?
Reviewed 3 April 2021

once a upon a time i would have given this place 5 star NOW if i could i would give it -----50 it was cold tastless food also did not received items I oredered. Badley package. Onion barge so grasey i could ring out packaging...and fry eggs in the grease. Lamb was so tough and chewey Rice cold and no tasteMore

Date of visit: April 2021
Helpful?
Reviewed 29 November 2020

Phoned order in at 17.25, notice that they did not open till no problem the order was taken and said delivery at 18.30 so I thought one hour bit long but ok! At 18.45 no food, so sent an email no response, phoned 18.55 told...ten minutes (no reason given for the delay)19.20 food arrived and was told only one driver sorry. Then to top it off the food was cold so had to reheat it. Will not be using them again!!!!More

Date of visit: November 2020
Helpful?
Reviewed 23 November 2020

The food was good and the staff couldn't be more helpful. A friend and I went for a meal recently when eating in restaurants was allowed, remember those days? I've known one of the waiters for years and he is very friendly and welcoming which...makes the world of difference. I had the Korma which tasted just fine and my friend had a pathia which was just the right heat level. The other customers in the restaurant seemed more than happy with their meals. I will definitely continue to order from here.More

Date of visit: November 2020
Helpful?
Reviewed 23 November 2020

We have used the Cromwell for home deliveries quite a few times during the last six months, including last night and have never had a problem with the quality of the food or the time it has taken to be de,ivered

Date of visit: November 2020
Helpful?
Reviewed 20 November 2020

We live near the Cromwell and have done our best to support it throughout the pandemic, but no more. The quality of the food is now really poor- oily and tasteless. Our order this evening had items missing and the Daal Samba which is supposed...to be a spicy dish wasnt. I have emailed the restaurant previously about incorrect orders, but never got any sort of response. This used to serve up really good quality food however, it doesnt even compare with a cheap supermarket curry any more. I will not be returning anytime soon.More

Date of visit: November 2020
Helpful?
Reviewed 27 October 2020 via mobile

Worst Indian I’ve ever had, hands down. Suspiciously staffed- 8 front of house staff servicing about 15 tables, yet all of them unsure how to take an order, clear an order, or have basic manners. We waited 1 hour 20 mins for our mains and...what came was like terrible. I would have preferred a microwave meal. A real night ruiner.More

Date of visit: October 2020
Helpful?2  
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Questions & Answers
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Hazel0403
16 July 2015|
AnswerShow all 3 answers
Response from Aupusultan | Reviewed this property |
12pm-2.30 pm 5.30--11.30 pm Everyday
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Frequently Asked Questions about The Cromwell Inn Indian Cuisine

Yes, The Cromwell Inn Indian Cuisine offers takeaway services.

Yes, The Cromwell Inn Indian Cuisine offers delivery services.

The Cromwell Inn Indian Cuisine is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5